the casino have no reason, my withdraw still pending from more than 72h and now refused again and the livechat support and telegram support say me everytime contact mail, but the mail support do not answer me
It's a pity you did not play at some other casino with a better reputation,
however, I find the most recent complaint where a fellow player from Italy faced the same problem as you do now and he got his winnings.
You can check it here:
https://casino.guru/1win-casino-player-s-withdrawals-have-been-rejected
Maybe you just have to wait a bit.
the casino have no reason, my withdraw still pending from more than 72h and now refused again and the livechat support and telegram support say me everytime contact mail, but the mail support do not answer me
Hello,
how are you doing?
I can see that you have not submitted the complaint yet. Has your withdrawal been successfully dealt with? 🙂
for now i waiting, i received one withdrawal, and now i waiting the 4 other but declined everytime and i retry, i will post update when everything is done
Ok,
one is better than nothing - hope you will get all your withdrawals soon.
Thank you for the update.
for the moment still the same I still have money on it, they refuse my withdrawals and the support tells me to start again until it works
Hello there.
If you have not received the money till now I suggest you submit the complaint. It's been quite some time. You can do so here:
https://casino.guru/complaints/create
This casino has a pretty bad reputation so we shall see if we can help you, meaning if the casino care to cooperate with us.
Jeg venter på to udbetalinger, den ene har allerede 30 timers ventetid og intet der falder ind på min konto.
1win support løser simpelthen ikke noget, bare vent 48 timer. Dps sender en skide e-mail til dig, sender informationen, men får aldrig et resultat. Der er gået 5 dage, hvor jeg venter på en indbetaling på 50,00 R$, som ikke er kommet ind på min konto.
Jeg har aldrig haft et problem med at trække det faldt altid hurtigt nu denne bangunca. Jeg anbefaler ikke denne platform til nogen. 
Formåede du at løse det? Jeg har ventet i over 50 timer. Og support reagerer ikke. Værste kasino jeg nogensinde har været på.
Jeg venter på to udbetalinger, den ene har allerede 30 timers ventetid og intet der falder ind på min konto.
1win support løser simpelthen ikke noget, bare vent 48 timer. Dps sender en skide e-mail til dig, sender informationen, men får aldrig et resultat. Der er gået 5 dage, hvor jeg venter på en indbetaling på 50,00 R$, som ikke er kommet ind på min konto.
Jeg har aldrig haft et problem med at trække det faldt altid hurtigt nu denne bangunca. Jeg anbefaler ikke denne platform til nogen.
Hello,
I'm sorry but this casino is very close to being called a scam and I'm honestly surprised you were able to withdraw anything:
If I may guess they just get tired of paying you. Anyway, feel free to submit a complaint, let's if the casino's staff will communicate with us.
Hello,
frankly, your situation goes in hand with the casino's reputation.
Have you ever completed a withdrawal from this site as well?
Det lykkedes mig at foretage 2 udbetalinger, alle på den første dag, jeg tiltrådte. De gik ned på mindre end 10 minutter. Så anmodede jeg om en større hævning på 1.460,00, nu er der gået 65 timer og ingenting. Og værre, jeg kom ind i chatten, og ledsagerne svarede mig ikke. Følelsen er, at de første hævninger sender de hurtigt for at forføre og vinde tillid til kunden til at lægge flere penge. Når først kunden sætter flere penge ind, betaler siden ikke mere. Jeg vil udløse det føderale offentlige ministerium til i det mindste at blokere denne side i Brasilien, så flere mennesker ikke kommer til skade.
It seems like exactly the case where lower sums serve as a lure in a form of easy withdrawal 🙁.
Anyway, normally - I would suggest contacting the licensing authority, but I'm sure it won't help in this case.
This is a pure scam I dare to say.
Hej, jeg har foretaget mange, men mange hævninger efter flere forsøg, jeg er blevet accepteret 3/4 (på billedet, som jeg vil vise dig) Jeg ville vide, om jeg kan føle mig godt tilpas, når den er accepteret, og den bliver grøn 
Hello.
Frankly, I'd not dare to say. I hope you will receive your winnings.
check the casino for yourself:
https://casino.guru/1win-casino-review#tab=js-tab-reputation
Most players reported that the casino ignores them and payments are delayed.
Feel free to browse this thread to get the idea. 🙁
Jeg foretog en investering på BRL 107,00 på siden via Pix, efter at have spillet et par gange fik jeg et beløb og lavede anmodningen om min første udbetaling, og til min skuffelse efter dage (de lover 48 timer) at udbetalingen ikke blev behandlet, kontaktede jeg support via e-mail, rapportering af situationen, efter flere dage svarede de, at min konto var blokeret for misbrug.
Løgn, de er svigagtige, jeg brød ingen regler, I fandt på det her for ikke at betale mig.
Jeg spillede live casino spil Speedy 7.
Denne bookmaker er en svindel, indbetal ikke dine penge der, da den kun har en gateway.
Hello,
it would be honest to present you with some evidence showing that you've truly misused the account.
Did I get it correctly that you were given nothing?
I'm sorry you've picked up such a bad site to play at:
https://casino.guru/1win-casino-review
Feel free to read this whole thread, to see what's happening. 🙁
You can also submit a complaint, just do not put too much hope into it.
Hello, i also have won a huge amount of money, i could withdraw small amounts, but when i tried to withdraw more, they asked me to send documents, it has only been 3 days now, and after rading these reviews i kinda gave up hoping that they will send me the money. But there is one thing i hope you can help me with: Can you double check their license? Because i checked on Curacao egaming websites, and it was not found. I thinking that they dont operate a legal license, and they are lying about having a license from Curacao.
here you can search on their website: https://www.curacao-egaming.com/public-and-players/authenticity
Or is there any other way to find out what license they have? i mean with evidence.
One more thing, do you think opening a legal case against them is an option? I men if there is a chance i would take it because i won too much money, and its worth trying.
Of course they pay you when you are talking about 200 ish, but if its a huge amount, you will never see it on your account.
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