Well, browse this thread; I believe you will see tons of posts. In any case, your experiences are your own. No one can tell you for sure what will happen. However, you can keep the other opinions in mind and consider them while in the casino.
Hello, I'm a bit concerned here, because if you’re based in South Korea, there’s a good chance that what’s happening to you isn’t just a casino issue. Online gambling on sites like 1win is not legal there, and even players can get into trouble—not only the casino itself....
Based on what can be found, the Korean banks and authorities actively monitor transactions linked to gambling. If the casino tried to send your winnings through a flagged or suspicious account, your bank might automatically freeze the funds or even your whole account.
That could easily explain why you can’t withdraw or use your balance now; it’s likely blocked on the banking side rather than by the casino.
Does it sound likely?
The best way is to look for the right logo. You can always make the comparison from our review of each casino.
1win Withdrawal Experience – Funds Never Arrived
I requested a KRW 500,000 withdrawal from 1win on October 24 2025.
The site immediately marked the transaction as "Completed," yet the money never appeared in my bank account.
When I reached out through Telegram for help, the manager replied politely but only repeated that the payment team was "checking" or that there might be a typo in my account number.
Over several days I kept asking for proof of the transfer—a transaction ID or official bank
So, the casino did not find out what actually happened with your payment until now? Right?
Have you also checked with your bank?
Perhaps they could help. 🤔
Yes, I have already checked with my bank twice — on October 24 and again on October 27.
They officially confirmed that no deposit, pending transfer, or attempted transaction from 1win or its payment provider exists.
I even obtained official transaction history certificates and sent them to the 1win support representative via Telegram.
The casino has not provided any valid explanation or proof of transfer.
They only repeated that the payment was "completed," without giving a transaction ID or any evidence.
So yes, as of now, they have not identified what actually happened with my withdrawal.
Good day to you. Your story sounds frustrating, and I'm truly sorry you feel this way.
I checked your complaint and to be honest, it does not look appealing at all. Given the final summary, I imagine it was almost impossible to distinguish each person from another.
But I respect your feelings and hope you won't ever act the same in another casino to prevent similar problems. 🙏
Ja, jeg har allerede tjekket med min bank to gange – den 24. oktober og igen den 27. oktober.
De bekræftede officielt, at der ikke findes nogen indbetaling, afventende overførsel eller forsøg på transaktion fra 1win eller dets betalingsudbyder.
Jeg fik endda officielle transaktionshistorikcertifikater og sendte dem til 1win-supportrepræsentanten via Telegram.
Casinoet har ikke fremlagt nogen gyldig forklaring eller bevis for overførsel.
De gentog kun, at betalingen var "gennemført", uden at oplyse et transaktions-ID eller nogen form for bevis.
Så ja, indtil videre har de ikke identificeret, hvad der rent faktisk skete med min udbetaling.
Yes, I have already checked with my bank twice — on October 24 and again on October 27.
They officially confirmed that no deposit, pending transfer, or attempted transaction from 1win or its payment provider exists.
I even obtained official transaction history certificates and sent them to the 1win support representative via Telegram.
The casino has not provided any valid explanation or proof of transfer.
They only repeated that the payment was "completed," without giving a transaction ID or any evidence.
So yes, as of now, they have not identified what actually happened with my withdrawal.
This really must be hard on you, especially when your hands are tied. I know that feeling.
I can see that our complaint team has already reviewed your case, but as of now we are unable to do much but wait for the time frame to pass before we can even intervene.
I really hope that it will get resolved soon, though. 🤞
We'll wait for an update from you, and hopefully you come with some positive news here soon.
I never had multiple accounts at the casino and I swear by this. They do not want to release my funds and I think awareness should be raised so that other people would not fall victims to this casino.
Der vil naturligvis altid være problemer med brug af bankkonti, især når man bruger kryptovaluta.
Jeg har aldrig haft flere konti på casinoet, og det sværger jeg ved. De ønsker ikke at udbetale mine penge, og jeg synes, at der bør skabes opmærksomhed, så andre ikke bliver ofre for dette casino.
I never had multiple accounts at the casino and I swear by this. They do not want to release my funds and I think awareness should be raised so that other people would not fall victims to this casino.
Unfortunately, after reviewing the evidence from the casino, your complaint team determined that it was pretty strong, and that is why your complaint was rejected.
Do not forget that you always have the option to turn to the licensing authority if you don't agree with this decision.
The casino is licensed under the Curaçao (GCB). Please read all the information and also how to contact them.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.