3 år siden

SvarCiter0
My withdrawal request was just cancelled for no apparent reason. A live chat agent closed the chat without answering a single question. Radka I need to take action and don't know how to. How can I do this?
I see.
You know, you've already done what you could. By submitting the complaint, you reached the final option, I'd say.
Never again play in a casino with such a terrible rating to prevent such troubles 🙁 - that's my best advice, I'm afraid.
Have you seen this note? Pretty fits, right?

The whole casino is a scam. I accidentally went to play here because it had such a similar name to a better-known casino😭. I have noticed that when I accidentally played a couple of times at a scam casino, I get a lot of "winnings". Do these guide these games so that people think that there will be a lot of money?
Hi, which casino is more familiar to you ? I'm not sure I know the answer to your question, but have you seen the casino safety index? I think that would convince me to be cautious.
Anyway, do you have any particular problem in this casino ?
Same problem as Supacasi.io
They litterly closed my account for 6 months for no reason.
I got money on my account and send documents for verification.
When i ask can i withdraw when my account is closed they litterly ignore me.
Did the other people got their money?
Samme problem som Supacasi.io
De lukkede min konto i 6 måneder uden grund.
Jeg har fået penge på min konto og sender dokumenter til bekræftelse.
Når jeg spørger, kan jeg hæve, når min konto er lukket, ignorerer de mig.
Fik de andre deres penge?
Same problem as Supacasi.io
They litterly closed my account for 6 months for no reason.
I got money on my account and send documents for verification.
When i ask can i withdraw when my account is closed they litterly ignore me.
Did the other people got their money?
Hello. I'm sorry about your situation. May I just ask you, are you referring to an account in 21bets? I see that you have not submitted any complaint yet, That is why I'm a bit confused. 🤔 I will wait for your reply.
Hello, according to what you write, you are waiting for your money yes ? 3 days isn't that long yet so I wouldn't be skeptical right away. On the other hand, if I look at his safety index, I might be a bit worried because it is very low.
Anyway, did you write to live chat or support, when you should get the money ? Have you verified your casino account ?
Thank you in advance for your reply.
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.