24betting Casino – generel debat (side 5)

I'm really sorry to hear that. It's sad that the casinos we're trying to contact aren't responding and aren't doing anything about it. I wish there was more we could do, but unfortunately, in this case, there isn't.

But there's definitely one lesson to be learned from situations like this, and that is: always check and make sure you know where you're putting your money. Whether it’s a casino or anything else. Whether it’s a verified site, whether players often have problems there, and so on.

I’m sorry about that.

Dear Team,

Thank you for your support throughout this case.

Although my issue remains unresolved, I would like to share my experience as a caution for other players. I have faced continuous delays in withdrawals, and despite multiple attempts and sufficient waiting time, I was unable to receive my funds.

This has been a very disappointing experience, especially due to the lack of response and cooperation from the casino.

I hope other players will carefully review such experiences and make informed decisions before using this platform.

Thank you once again for your assistance.

You're welcome; I wish things had turned out differently. Your experience and posts will serve as a warning against this casino.

I would like to share my experience and seek advice regarding an online casino platform.

I requested a withdrawal on April 30, and even after waiting for more than 30 days, the withdrawal has not been processed. Initially, I waited for the recommended period, but there was no progress.

Later, I tried cancelling the request and submitted smaller withdrawal amounts, but even very small amounts are still pending for more than 48 hours.

My account is verified, but it shows as restricted, and there is no proper response from customer support. I have also noticed that the platform has been changing domains and adding different wallet types, which is quite confusing.

Despite multiple attempts and patience, I have not received any funds.

Has anyone faced a similar issue? Is there any possible way to resolve this or recover the money?

Thank you.

Hello, just as was discussed in this thread the casio adly applies something we call a "no reply" policy to players' complaints. The whole situation has been described and shared here on the forum, and addressed at least by the mediator in the complaint. I'm sorry, but there is nothing else we can do.

As far as I can conclude, the casino is not licensed, which technically means that they can do anything. Things would be different if the casino were licensed under a strong license.

Based on the way you deposited, you can at least, based on your county-specific options, ask the payment provider for a chargeback. However, it still carries a certain risk of penalties for future registration in casinos.

One way or another, this was truly an unlucky experience. 🙁

I would like to highlight one more concerning observation.

Recently, I noticed that a USDT (crypto) account has been added to my profile, and the balance in that account is increasing on a daily basis. This is happening even though I have not played any games, placed any bets, or shared any referral link with anyone.

Additionally, I have received something labeled as a "reference bonus," even though I have never referred this platform to anyone.

This behavior seems unusual and raises serious concerns about the credibility of the platform, as the balance is increasing without any user activity or valid reason.

I request you to kindly take this into consideration as part of the investigation.

Thank you for your support.

Hello,

I would like to share my complete experience regarding an issue I am facing with an online casino platform (24betting), and I am seeking your advice.

I made multiple deposits to this platform using UPI (Paytm), with individual transactions ranging from ₹25,000 to ₹40,000, totaling more than ₹10 lakhs.

On April 30, I placed a withdrawal request. However, even after waiting for more than 14 days (as generally recommended), there was no progress. Based on that, I cancelled the withdrawal and tried smaller amounts, but even very small withdrawals (₹1,000 – ₹5,000) are still pending for more than 48 hours.

As of today (more than 30 days), not a single withdrawal has been successfully processed.

My account is verified, but it is showing as "restricted," and there is no proper response from customer support. The platform has also been changing domains (for example, redirecting from 24betting to other domains), which raises further concerns.

Additionally, I noticed very unusual behavior in my account:

A USDT (crypto) wallet was automatically added

The balance in that wallet is increasing daily

I received a "reference bonus" even though I have not referred anyone

This is happening without any gameplay or activity from my side

This makes me question the legitimacy of the platform, as balances are changing without any user action.

I have already raised a complaint with Casino Guru, but the case was closed as "unresolved" due to the casino’s "no response policy."

I have also initiated a complaint through my payment provider (NPCI/UPI), but I would like to know:

Has anyone faced a similar issue with this platform?

Is there any other way to recover funds in such cases?

What does it mean when balance increases without activity?

Any guidance or similar experiences would be very helpful.

Thank you.

That really is strange. The more you talk about it, the stranger it seems to me, and I think I’d probably leave this casino for good. We can’t help any more than what I or Radka have already said. The only chance is probably to get your deposits back via a chargeback, as Radka said, but it’s mentioned that there’s some risk involved.

That’s all that can be done.

I won’t be at this casino anymore.

Dear Team,

Thank you for your support and for taking the time to review my case.

I understand that there is nothing more that can be done in my specific situation. However, I would like to make one final request.

Based on my experience and the issues highlighted (no response policy, delayed withdrawals, and suspicious account behavior), I kindly request your team to take appropriate steps to ensure that other players do not face similar problems in the future.

If possible, please continue to highlight such platforms and warn users, so that others can avoid losing their money.

I hope my case can at least serve as a reference or warning for other players.

Thank you once again for your time and support.

I would like to share my experience to warn other players.

I made multiple deposits to this platform (₹25,000–₹40,000 per transaction), totaling more than ₹10 lakhs. Initially, everything seemed normal, but when I tried to withdraw my winnings, the problem started.

My withdrawal request has not been processed for more than 30 days. Even small withdrawal amounts are still showing as pending. The support team is not responding, and the casino follows a "no response" approach.

Additionally, I noticed very suspicious behavior:

A USDT (crypto) account was added automatically

The balance in that account is increasing daily without any gameplay

A "reference bonus" was added even though I did not refer anyone

These activities clearly raise concerns about the platform’s credibility.

I also contacted Casino Guru, but the complaint was closed as "unresolved" because the casino is not cooperating at all.

Based on my experience, I strongly recommend that players avoid this casino completely. Please do proper research before depositing money on any platform.

I hope this helps others stay safe and avoid similar losses.

Hello and thank you for this warning. I'm sorry we could not involve the casino in the resolution. Would you perhaps aim to discuss steps regarding staying away from online casinos? Based on what I've been seeing from the beginning of this year, many operators changed practices towards safer gambling, but the changes were not beneficial, as far as I can comment. 🙁

Hello,

Thank you for your response and support throughout this case.

Yes, based on my experience, I have decided to completely stay away from online casinos going forward. This situation has clearly shown me how risky and unreliable some platforms can be, especially when there is no proper regulation or accountability.

Even though some operators may claim to promote safer gambling, my experience highlights that players can still face serious issues like delayed or blocked withdrawals and lack of support.

I would strongly advise other players to be very cautious and to do thorough research before trusting any platform. In my opinion, avoiding such platforms entirely is the safest choice.

I hope my experience serves as a lesson and helps others stay away from similar problems.

Thank you.

I truly appreciate your efforts; fair warnings are an important part of the forum, though it's sad to see another casino failing in the most crucial safety measure. I wish there was a reasonably user-friendly way to self-exclude from as many casinos as possible. Unfortunately, the industry is extremely fractious at its scale.

Stay safe, please.