7GOLD Casino – generel debat

Hvis du vil diskutere noget i relation til 7GOLD Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Shady casino...

Jeg sendte dokumenter til bekræftelse for en uge siden og har stadig ikke modtaget noget svar. Og uden bekræftelse kan du ikke engang fremsætte en anmodning om tilbagetrækning af midler.

Dette er meget langt, og det vides ikke, hvor længe det vil vare, og nu er jeg meget i tvivl om kasinoets integritet.

For nu kan jeg sige én ting: Jeg anbefaler ikke dette casino, det ligner et fupnummer

Hi, since the casino is fresh, we don't have much experience from players. 

Of course, if you haven't heard from anyone for a week, that's quite worrying. None of your documents have been rejected or approved? If it takes another week, by all means let us know and we will try to help you if possible. 

I'll be waiting.

Ingen har svaret mig i 8 dage, så jeg ved ikke om det blev godkendt eller afvist. De undskylder i chatten for forsinkelsen, men intet er ændret. Bekræftelse tager op til 5 hverdage - der er allerede gået mere end 5 hverdage.

Hmm I clearly understand how it is. I would say that you know the 14 day period from our side and if nothing changes and you don't have any relevant update, let us know and we will try to help. But for now I would wait for a while.

What do you think?

til sidst ordnede vi bekræftelsen for længe siden, og jeg har allerede modtaget tilbagetrækningen af ​​midler

i princippet virker støtten

midler hæves

så jeg synes, det er en god mulighed for spillet

Well, that's good news. All sorted and that's how it should be in every casino I would say. How long does it take to make a withdrawal?🤔

hævninger foretages tirsdag og fredag, hvilket generelt er ret hurtigt

I'm glad you're happy with your choice. Is there anything in the casino that you could improve? 🤔

Nå, måske bare for at nye slots dukker op hurtigere

Og alt er perfekt for mig

Jeg modtog min næste betaling i dag (selvom jeg forventede det i fredags), hvilket gjorde mig meget glad

Generelt vil jeg helt sikkert fortsætte med at spille på dette casino, jeg kan virkelig godt lide slotudbetalingerne og kampagnerne.

This is something that doesn't seem like something a player would praise a casino for, but I'll be happy if it stays that way for as long as possible. 

If you'd like to share something later, feel free to do so. 

Hi need some help so I won on 7 gold casino I sent all verification info in and made a deposit via bank transfer I sent all photo ID bank statements a it has the transaction from my bank to my game account. I got a email asking for proof off deposit but the transaction is clearly on my bank statement so they can see it was from my bank. So I highlighted it for them and sent them a screen shot of the fast payment transaction but yet they have not even got back to me with an update. I got told the person in verification is new to the company but it seems I get different story’s each day why my account has not been verified yet and this means I can’t even make my withdrawal. Seems very easy to deposit but very hard to get my winnings can anyone help

Hi, to get the money you will probably have to be patient and wait until the verification process is successful. 

But how long has it been going on? I know it's probably not optimal for you and you would like it to be quicker, but you probably can't control it.

So let me know how it is and we'll see if we can help.

Thank you it’s frustrating as I sent all the documents they needed but yet email asking for me for the same thing my bank statement showed the transaction from my account to the game account they already had that so why ask for it again that’s literally the only document they asked for since then nothing.

Like now I’m in live chat and not even willing to help lol

I understand that this is frustrating.

The best thing would be for the casino to tell you exactly what the document is supposed to contain, or what they have a problem with what you sent. 

However, if you can't get through the process, we'll try to help.

They sent a email asking for proof of deposit from my bank account but I already sent that with the first documents. Then iv sent it again been highlighted. That’s all that they asked for the rest of my ID they passed

Well, try to wait and see what happens with this document. If they don't reject it, then maybe they are still checking it. If they reject it, I'd obviously want to know why. If you don't get anything then we'll try to help you.

Ok thank you I’ll keep you posted

You are welcome.

Will wait for your news, hopefully positive! 🙂