96 Casino – generel debat

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I am registered at 96en.com casino, I have won 200usdt and I can't withdraw money because it asks for a transaction password... the agents don't answer me for more than 24h, I don't have the option to set the password anywhere. I'll send you a screenshot

same for me ! i cannot withdraw 100$ on "96.com/en".

transaction password should be the account's password i think. but its not accepting that 😕

there are no english support chat or anything i think :S

i tried to verify myself but

in the FAQ they say:

Email us on: support@96in.com

Live Chat on 96br.com

ok i tried both. 96in support e-mail is only for indian players on 96in.com

tried live chat on 96br.com and same thing happend. only for br players.

Account Name:bodipeter

id:6000918731

please help.

Det er præcis det samme med mig, så det er ikke klart for mig, hvordan de reagerer med det samme på 96/br.com, men på engelsk får jeg aldrig svar på min mail.

"We're really sorry to hear about your issue.

Rest assured, our chat and email support systems are being reactivated and will be back very soon. In the meantime, please DM us your contact details so we can address your concerns promptly. Thank you for your patience!"

@96comglobal DM-s are disabled xD

i cant belive this....

Hvor fortalte de dig det? Hvordan sendte de dig denne besked?

twitter

Jeg tror, det er en fidus, jeg forsøgte at sende en besked, men det er ikke muligt at kontakte mig på Twitter. Hvornår fortalte de dig det, hvor mange dage siden?

no days, it was just a few hours ago

Ok.. Jeg ved bare ikke hvem jeg ellers skal henvende mig til, for de svarer ikke på chatten

Hello, I haven't heard of a casino asking for a transaction password from a player. Is that the only step you have to take to withdraw money ? How long has your situation been going on that you can't withdraw ? 

Of course I wouldn't share the password of anything to be honest and I would wait for a reply from the casino what you have to provide and try to write them another email or in live chat again. 

Hello, that means you haven't verified your account yet, right ? 

As for the fact that there is no support that speaks English, that's strange because on our website we have it listed that they have English live chat. 

Anyway, I would like to know what the transaction password means, because I am not sure if it should be the password of the account. It would be best to find out from the casino itself and maybe more players would avoid the inconvenience of withdrawals. 

However, how long has your situation been going on ? We give casinos 14 days to resolve both KYC and withdrawals. 

Let me know.

Der er ingen nøgle til kryptospillere, men kun den adgangskode og angiveligt siger de, at de ikke kan give 96in og 96br mere information om, hvordan man indstiller en adgangskode til transaktionen. Stadig ingen svarer på e-mail og live chat

If I may, are you talking about the code casinos sometimes send per email or phone to confirm the withdrawal? Just to better understand what we are dealing with here.

Of course, the lack of support is not a good grade for the site.

De fortalte mig ikke hos den brasilianske support, at jeg skulle indstille betalingskoden på mine personlige oplysninger.

Men jeg har ikke den mulighed nogen steder, de sendte mig et billede af at denne mulighed findes, men den eksisterer ikke for mig

Thats why i tried to verify my account.but i cant contact with them. thats insane...

tried to send an email to "support@96.com" . the email is exist but still no answer after 3days 😕

can u reach them or find anything? i only got an answer from them on twitter but DM-s disabled and they are not answering again to me

https://twitter.com/96comglobal

De svarer mig heller ikke, men det er et fupkasino og det er det...