Amerio Casino – generel debat (side 7)

Jeg har en optaget video og en udskrift fra dagen før turneringen sluttede, da jeg blev nummer to.

De løste ikke engang min klage over, at cashbacken ikke blev krediteret. Ingen fra casinoet reagerede på klagen. Jeg overvejer at åbne denne turneringsklage efter denne klage.

Try mentioning it in the complaint you have open about this casino. I think our team will take care of it and you won't have to open a new one. That would be better than waiting again when you're already dealing with something at this casino.

Det vil jeg gøre.

Jeg har tilføjet de yderligere oplysninger til klagen.

Great, I hope you solve all the problems you have at the casino.

I'm keeping my fingers crossed for you.🤞

Helt ærligt, Casino vil ikke svare, klagen vil blive markeret som uløst. Det er jeg sikker på.

This may happen, but they have been resolving complaints recently, so I would be happy if this were also the case with you.

Let's not jump to conclusions, the casino still has some time to respond.🙂

De har for nylig afgjort klager, så de forsøger stadig at genoprette deres omdømme.

Yes, and that's exactly why I would try to think positively and hope that it will be the same for you.

At least, that's what I want to hope, but I don't want to predict how it will end.

Let's just hope it turns out fairly.

Lad os håbe.

Jeg har haft en saldo på Americo-platformen i 4 måneder, og jeg kan ikke hæve eller spille. Supportknappen virker ikke længere. Jeg ved ikke, hvad jeg ellers skal gøre.

Jeg ved ikke, hvad jeg skal gøre

Hey, you’ve stumbled upon a pretty shady casino, if I’m being honest. Waiting that long for your money isn’t normal, so I’m worried you might never see it. 

Has the casino said anything at all about the withdrawal during all this time? Did you have to verify your account? 

I’d recommend filing a complaint, but I’m a bit skeptical that it’ll help, since the casino hasn’t responded to recent complaints. But I think it would still be worth a try because if the casino doesn’t resolve your situation, they’ll get black points and their safety index will drop even lower.

Jaroslav, I burde markere dette casino som lukket, for de accepterer stadig indbetalinger, men der er ikke længere en chatfunktion eller mulighed for at hæve penge – det er en spøgelsesside.

Hi, I’ve passed this on to our team so they can take a look.

I wasn’t able to open the casino website at all myself. If our team finds anything or confirms that something has changed, they’ll update the information accordingly.

Thanks for bringing it to our attention.🙂

Det virker ikke længere, i hvert fald ikke på min enhed.

The same I wrote to you. 😀

Så det burde markeres som lukket, synes du ikke?

When our team gets to this task, they will look into it and do what is needed.