b-Bets Casino – generel debat

Hvis du vil diskutere noget i relation til b-Bets Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hvis dette casino har en licens og snyder mig, hvad giver denne licens, hvordan kan jeg så udnytte dette faktum?

The only thing I can think of is that if our team closes the case and you are right, you can try to complain to the licensing authority.

However, we are still waiting for a response from the casino. I have seen what the casino wrote in your complaint and I am curious to see how they will deal with this and whether you will get your money in the near future. 

Do you have any other new information about this case and are you in contact with the casino ? 

must disabled this casino of not answer for my problem

I think it is a good thing that players come across such experiences. And that's why it's important to have a casino here, so that everyone has an idea of how the casino works and how it approaches certain things. 

Anyway, I noticed, according to your complaint, that you wanted to wait and if nothing changes, then you will try other options.

Nevertheless, have you tried the complaint that Peter recommended ? 

Kan du få rådgivning/hjælp her til, hvordan du løser uoverensstemmelser med b-Bets Casino. Kort om. Jeg har indbetalt €900 i b-Bets, og saldoen er i øjeblikket €2300. Når jeg forsøger at hæve mine penge, informerer de mig om, at jeg har overtrådt genbrugsaftalen. Jeg har ikke modtaget nogen klager fra dem over det. Jeg har dog opfyldt genbrugskravet, men i starten var mine bidrag tilsyneladende for store.

Hey, I assume you took the bonus and are referring to the wagering requirements that applied to it. I see you wrote that you successfully fulfilled them and won some of it. Is there a maximum cashout applied to this bonus ? What specifically did you violate, did the casino tell you ? 

Let me know so I can try to advise you.  

Jeg lavede legitimationsoplysningerne til b-Bets-væddemålssiden. Jeg lavede de væddemål, der blev tilbudt på siden, med indsatser på mellem €10-200. Jeg har indskud på min b-Bets-konto på i alt mere end €900. Der er samlet omkring €2.300 kontanter på spilkontoen.

Da vi begyndte at spørge om situationen med mulige udbetalinger, kom det op, at jeg ikke har genbrugt deres væddemålsbonus på den rigtige måde. Jeg genbrugte de 100 €, der krævedes af den genbrugsbonus + den krævede genbrugsbonus på 40 € x 16 er udført (2240 €), og måleren efter den genbrug viste mig endelig, at jeg fik det gjort. Da jeg spurgte om udbetalingen igen, informerede b-Bets' kundeservice mig om, at jeg havde overtrådt bonusbetingelserne ved at placere for mange indsatser. Væddemålsbonussen er knyttet til indskud ret snigende, og jeg var ikke specielt interesseret i den i første omgang. b-Bets' kundeservice foreslog mig, at de ville ændre det omkring 2300 euro til 400 euro, og jeg kunne prøve at genbruge det igen i henhold til reglerne.

Jeg synes, forslaget er uhyrligt, og at bonusgenbrug er en fuldstændig vildledning af kunden. Vi er sjove spillere, og for os er dette bare et godt tidsfordriv. Er der nogen chance for at få pengene hjemsendt?

Tak for dit svar på forhånd.

Med venlig hilsen

Indtag

Thanks for more descriptive information on the situation. But first I would like to ask before I comment on the help, if your case is related to sports betting since you often talk about bets. I am asking because this is not an area we deal with here as we do not have the experts and sufficient insight.

However, as far as the bonus is concerned, the explanation that you have placed a lot of bets seems a bit strange to me. Is it also described in the Terms and Conditions ? 

Anyway, let me know if your case is sports related or not. 

I will wait for your answer.

Min sag er relateret til sportsvæddemål

Hi, since you said that your case is related to sports betting, as I mentioned, we at Casino Guru unfortunately don't deal with such situations as we don't have enough insight.

So I will offer you some sites where you can tell us about your issue and hopefully they will be able to help you. 

You can find them here: 

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you manage to sort it out, let us know. 

I'll keep my fingers crossed. 🤞