Beem Casino – generel debat

Hvis du vil diskutere noget i relation til Beem Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

for en måned siden blev min konto blokeret uden at give en grund. Jeg fik at vide i chatten, at jeg ville få en mail med årsagen. intet før i dag. er der andre der har haft sådanne erfaringer med beem?

spurgte igen i dag i chatten. Min konto er blevet blokeret af sikkerhedsmæssige årsager. du ved ikke mere selv.

Hello, I would try contacting the chat on a daily basis. Did they tell/write you for how long does it usually take?

Honestly, I don't think they'll tell you more. Did you have any balance in the casino or pending withdrawal?

Jeg vil blive informeret i de næste par dage, sagde de, det er nu mere end en måned.

92 euro

Well, I'm really looking forward to hearing what security reason they found and needs to be evaluated for more than a month. I checked recent user reviews and someone mentioned that they have too many players to handle at the moment. Not sure if it is related, however.

Jeg ville lige tilmelde mig, men så læste jeg, at jeg maksimalt kan udbetale 10 gange, hvad jeg indsatte? Det lyder uretfærdigt.

Hi, it seems you're talking about the 1st deposit bonus terms and conditions. This is a commonly used rule and it's alright.

The ten times the deposit you made is for all winnings with an active bonus. I was disappointed when trying to withdraw 1400 € that I had won while I had a 220% deposit bonus in effect. I had paid 70 and got 154 in bonus and could only withdraw 700 €. Should have read the terms better I guess, but I never could have imagined such a drastic capping. But I now see how they can have so generous bonuses 🙂

Dette casino har vist sig at være meget perfid i snyd. Hænderne væk ! Uærlig og uprofessionel.

Hello,

I remember several players talking about how they ignore every bonus offer just to make sure that in case they win there will be no "max cash out" or anything similar 🙂.

I'd say it's the easiest way. Every casino can have a different T&C, plus some special one for each kind of bonus... 😀 (speaking in general)

Anyway, have you already received your €700?

No I haven’t but I recon they don’t need to cheat customers outright if they have terms that limit most of the payouts to 10x whatever the customer deposited last. 🧐 They have these really fat deposit bonuses (I used a 220% for my 70 € deposit) all the time so I recon most payouts will be limited like mine.

I’ll keep you posted on my last 700 €.

Yeah, it sounds reasonable to me 😀.

(Thank you in advance for keeping us updated.)

Still waiting for them to process the 700€ / 7000NOK payment i mentioned. Got this answer after not getting an answer in the chat that was down at the moment: They mailed me:

I’m not amused.

So how long time have you been waiting in total?

12 days since I first demanded a withdrawal… They will speed it up…

Well, I'm eager to see what this speed-up means in practice...

I’m not a fan of escalating but I asked them if they preferred a complaint or a formal dispute, so I hope they get the message. This does not look good though.