Beep Beep Casino – generel debat (side 3)

Hej, jeg har det samme problem som beskrevet ovenfor. Jeg spillede mine gratis spins og konverterede dem til kredit. Jeg ville gerne hæve pengene, men jeg vidste ikke hvordan, så jeg spurgte i chatten. Et par minutter senere forsvandt min chatknap, og jeg kan ikke spille nogen spil længere. Jeg kan heller ikke hæve penge. Kan nogen hjælpe mig? Det ville være meget nyttigt.

Hej, jeg åbnede en konto på BeepBeep Casino, fik den verificeret og modtog endelig mine gratis spins (ingen indbetaling kræves). Jeg var så heldig at kunne konvertere bonuspengene til rigtige penge, og så ville jeg hæve dem. Jeg vidste ikke, hvordan jeg skulle gøre det, så jeg stillede spørgsmålet i chatten. Jeg fik ikke svar, og efter et par minutter forsvandt min chatknap, og jeg kunne ikke spille flere spil. Jeg sendte også en e-mail til support. Jeg håber, jeg får et svar; det er omkring €680. Har nogen af ​​jer erfaring med dette? Bliver jeg bare snydt, eller er der en løsning? Hvad kan jeg gøre i denne situation?

Tak på forhånd!

Hi, to be honest, I'd say you must wait for the casino to explain this to you.

There are so many versions of the events and based on my experience, it is not good to start wild guessing.

I imagine this is frustrating since you have no clue of why it is happening; well, neither do we.

It could be due to an automatic platform action, triggered flags, or the need for a manual check on your account; the cause is uncertain.

Please allow it a few more working days; a decent casino will surely inform you soon, and you did what you could to get this resolved. It is the casino's turn, however.

I'll be here to keep an eye on the progress. You are not alone here.

Am I right in saying that you want to close your account at this casino, but they haven't closed it and are sending you bonuses? Did you tell them why you want to close your account? It's quite normal that if you don't mention any gambling problems, for example, the casino will want to keep you as a player. 

However, if you have repeatedly stated that you want to close your account, they should do so. 

Please try to explain it to me.