Betano Casino – generel debat

Hvis du vil diskutere noget i relation til Betano Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

JEG AFGIVEDE TO VEDDEDEL I DAG ID 3518116323 OG ID 3518139886

VEDDEDELENE BLEV AFGIVET KL. 17:12 OG 17:16.

MARKEDET BLEV VINDEREN AF KAMPEN, UDVALGET VAR TIL 1.42 OG VÆDDET VAR EN VINDER, MEN BESTILLINGSHUSET NÆGTER AT BETALE, DE ANNULLEREDE VÆDDET OG TILBAKEDE PENGENE PÅ KONTOEN og sagde, AT KAMPEN ALLEREDE VAR STARTET

ABSURD, HVIS JEG HAVDE TABET, VILLE HAVE TILBAGEBETALT PENGENE?

2 væddemål placeret

I will suppose the market in which you placed the bets didn't allow live bets, but if you were able to place said bets it's not your fault, the bookmaker's own errors are not your responsibility, they should have closed the market in the mean time. Sadly, when a bookie voids a bet there is nothing to do, all you can do is withdraw your money, not place a single bet again in their site and close your account, I would advise using betting exchanges instead, you are always betting at horrid value in bookies

De hævdede, at kampen startede før tidsplanen (30 minutter tidligere) og derfor blev annulleret

But was that truly the case? Also, do the all the markets of this specific game were voided/cancelled or just the market you were betting on? If the whole match got cancelled honestly there is absolutely nothing to do. Also, in guru you can't file a complaint about this because it's not casino related, and still like I said, there is not much to do, try contacting their regulator (I suppose it's MGA) or https://thepogg.com/ (not sure if they handle sports-related complaints)

I fear the regulator doesn't handle sports betting-related cases. 🙁

Hello there.

Try one of those sites, should be focused on sports betting:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Betano casinoet nægter at betale mig mine rigtige penge gevinster, selvom jeg allerede har uploadet al min dokumentation, kommer de med en og anden undskyldning for ikke at betale mig mine gevinster. Nu med det de fandt på, at jeg skal have mit eget hus og kvitteringerne i mit navn, så de kan betale mig min indtjening, allerede fremvise adressebevis, bopælsbrev, identifikation, og nu kommer de ud med dette nonsens. Dette casino er virkelig det værste casino, jeg nogensinde har kendt, dets krav er absurde.

I am sorry about this situation. May I ask if there's any developments regarding your verification by now?

When exactly have you requested your withdrawal, please?

If there is a need of some intervention from our complaint team, please let us know for sure. We will try to help in every way possible.

De bad mig om 1 opholdsbrev, som jeg allerede har sendt dem sammen med bevis på nuværende adresseidentifikation, curp, RFC, og nu fortæller de mig, at opholdsbrevet ikke er gyldigt, hvis det er givet af delstatsregeringen og er fotograferet, med alle data. beviser, at det er et officielt dokument og hjælper mig med at udføre enhver procedure. Men nu fortalte de mig, at det ikke er gyldigt.

Hvis du kunne hjælpe mig ville det være fantastisk, tak

Der er ingen nyheder, og de giver mig kun 26 dage til at bekræfte, at jeg er personen, hvis jeg allerede har sendt dem alt, hvad de bad om, og de bare fortæller mig, at de ikke er gyldige

De giver et og andet påskud for at sige, at det er de ikke

Du har allerede anmodet om tilbagetrækningen siden den 29. maj

Jeg har alle kvitteringer, skærmbilleder, dokumenter, hvis du bruger dem.

They could mean that the format is not valid, actually. Usually, they accept PDF-formatted documents. Try to check that out.😉

We usually give casinos 14 full days to process the payment. I would suggest you ask in what format all the documents should be, so you can be sure you send the right one.

If, after all, you'll see that it is going nowhere, our complaint team will intervene. Please keep us updated.

Jeg prøvede det også i pdf-format, og de accepterer det heller ikke, og problemet er, at jeg ved, at mine dage er ved at løbe ud, jeg har 26 dage tilbage

Could you try to get in touch with them and ask what the issue is? They should give you some clear answers so you know what to do next.