Betcoin.ag Casino – generel debat (side 2)

Hey there. Very troublesome experience indeed.

Do you have at least some idea of why your account was closed like that? Email, message you can see when trying to access your account again, just anything?

I can't imagine a casino would risk bad user feedback for 400 USDT, perhaps we can help somehow.

Dette casino er dedikeret til at stjæle. Mine penge blev stjålet fra mig, og Casinoguru og dets team sletter mine negative kommentarer om dette casino.

Her anbefaler de dette casino og får det til at have et højt og sikkert niveau, og det læser vi og stoler på og registrerer og spiller, vores penge er stjålet.

Vær forsigtig, Casinoguru er også medskyldig i disse tyverier ved at anbefale dette casino og slette de negative kommentarer, vi efterlod om dem.

Hello, I have no idea. I only get this message when trying to login "Your account has been disabled". I tried contacting their support, but no replies whatsoever. It seems they are desperate enough to steal people's money and 400 USDT is worth it for them.

https://es.casino.guru/betcoin-ag-casino-resena

MEGET HØJT SIKKERHEDSNIVEAU

På trods af at mange af os er blevet snydt, opretholder denne hjemmeside et højt sikkerhedsniveau for dette casino, og når jeg giver dem en negativ vurdering, sletter Casinoguru den.

Stol ikke på CasinoGuru. De er også en del af et svindelteam. Denne hjemmeside er en fidus, ligesom Betcoin.ag.



I did contact their support and the issue was resolved. I was able to withdraw my money

Hello.

Let me say that I understand you. You expected us to get the winnings from the casino, but instead your complaint has been closed as unjustified. It is a sad end, however, my colleagues would not decide against your claim without having concrete proofs from casino. Again, I understand the easiest explanation is always that we are in league with casinos. However, the truth is somewhere else.

I guess you are familiar with the reason:

"As you might know, our forum Casino.Guru, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting.

However, I can recommend a few websites that might be able to help you."

Since we also do not approve user reviews focused on sports betting, it is not necessary to look for any conspiracies. 🙏

Tomas suggested a list of sites dealing with sports betting. Are you interested in details, please? Jut let me know, I have my own list.

I'm sorry it ended like this.

Let me remind you that this score is not about the bookie — just and only about the casino. When it comes to your complaint, are you aware of breaching the multi-account rule, perhaps? I would be really careful with the word scam. This is why your complaint was closed as unfair, not just for the reason "other" we use for sports betting-related complaints we are unable to solve.

Under such circumstances, the trust works both ways, I'd say.

🙌 That's the first positive news I saw today!

thank you for the update. Would you mind saying a bit more about the temporary issue? What was it about?

In any case, glad to hear you made it! Looks like the withdrawal itself was not very much delayed. 🙂

Og hvorfor angav de aldrig, hvilke der var flere konti?

Jeg har aldrig brugt flere konti. Det er en løgn de opfandt for at stjæle mine penge. Det du gør med det casino er svindel. Du stjæler de penge, du indbetaler, og vinder. De stjæler også begge midler.

Andre casinoer giver dig i hvert fald de penge tilbage du har indbetalt, her stjæler de alle dine penge.

Jeg venter stadig på, at du fortæller mig, hvilket andet navn jeg var registreret med på det casino. De har aldrig fortalt mig det, og det vil de aldrig, fordi det er falsk, og det er en del af den fidus, de skaber.

I'm sorry you feel this way. It is not that we do not want to share the details with you, but we are forbidden to do so. I perfectly understand it is hard to accept.

In my experience, casinos only return deposits if the mistakes have been made on both sides or if they want to be generous and close the player's account very quickly to restrict the player from the casino without his or her bad feelings, but still immediately.

Just out of curiosity, do casinos often close your accounts? Perhaps there is someone close playing in the same casinos, sharing public networks, or using the same bonuses.

I'm trying to help you avoid the same problem again, but I guess it is hard to see that.

Nej, ingen i min familie spiller kasinoer eller har en registreret konto. Denne hjemmeside er mærkelig. Jeg tror ikke, at mange kender til det, og derfor virker alt, hvad der er sket, mærkeligt for mig.

Og jeg insisterer på, at jeg aldrig har begået nogen fejl, og jeg har heller ikke haft flere konti. Jeg arbejder ikke på denne måde. Hvis jeg ville spille de samme spil på det casino, ville jeg have registreret mig på sider, der har de samme spil som https://playzilla3.com/es https://excitewin.com og mange casinoer, der har de samme spil.

Du ved godt, at der er mere end 50 casinoudbydere, der har de samme spil, så hvis jeg havde ønsket at spille med flere konti, ville jeg ikke have gjort det, og jeg ville have registreret mig på en anden hjemmeside med de samme spil, og det var det.

Jeg kender disse kasinoer meget godt. De deler de samme udbydere, og jeg ved, hvordan de fungerer. Jeg ville aldrig have begået den fejl at oprette flere konti. Jeg ville have opdaget systemet, fordi jeg altid bruger det samme brugernavn og e-mailadresse på hvert kasino, jeg registrerer mig hos. Derfor udelukker jeg at oprette flere konti.

Og min IP er umulig. Jeg spiller fra min mobiltelefon med et 5G-mobilnetværk. Jeg deler aldrig Wi-Fi.

@marialivargas2024 Why do you keep talking about casino games? You didn't play a single casino game on either account. They cannot show you the evidence we provided, because that will teach you how to cheat better. But it was apparent.

@Radka Are we able to do anything to prevent this player from spamming our page daily? We love transparency, but this issue has been fully covered at this point.

Og hvad er den anden konto ifølge dig?

Kan du angive, hvilken anden formodet konto jeg har i det svigagtige kasino?

Og den første dag, hvor jeg tabte $150, hvorfor blokerede du mig så ikke? Jeg brugte flere konti, ifølge dig?

Du ventede til den tredje dag efter at jeg vandt med at blokere mig og stjæle alle mine penge, du er en rigtig tyv.

Andre kasinoer er mere ærlige, og når de ikke vil have dig der, blokerer de dig og returnerer de penge, du har indbetalt. I dette tilfælde stjæler du alt, alle pengene.

Og ikke kun her har jeg jer undersøgt alle steder, så betcoin.ag ikke fortsætter med at stjæle, jeg har endda lavet YouTube-tutorials, der indikerer pålidelige sider, og sider, der STJÆL som betcoin.

Hello,

Let me help a bit here: this is a public forum - a place where people discuss things. It is not always pleasant, but that's the point of the forum: to resolve situations through dialogue. Unless forum policies are breached, we have reason to intervene.

Feel free to explain specifics to the user; refer to the complaint and its outcome.

I already explained that we as Casino Guru can't share the evidence, which in my opinion is the primary subject of this conversation, at least from the player's perspective.

If I may have a word of advice, kind communication shows others your qualities; the opposite form of addressing players shows the opposite - if you catch my drift.

Saying "because that will teach you how to cheat better" was not the best approach, in my opinion.

Also, please use the "reply button" to respond to concrete users, please. I almost missed your "@"

Hello,

I understand your points - sadly, as you can see, this does not properly explain what has been found through the complaint process. I have no reason not to believe you and I respect that you are very convinced you did nothing wrong. Yet, this is not going to change the complaint outcome. I'm sorry.

You said you are very familiar with casinos, so I expect you know that casinos do not usually trigger account checks upon deposits, because adhering to the rules and depositing is solely a player's choice. Instead, it is in most cases the withdrawal request. Just helping you understand one of your points.

I wish we could help you more, but it seems we can not.

I also trusted the high rating of this casino, and I honestly don't understand how they maintain it, given the sheer volume of complaints about fraud from other users. I lost $1,200 on betcoin.ag, in a scenario identical to what has been described in this thread. As long as I was depositing and losing, they had no issues with me. But the moment I won a few bets and requested a withdrawal of $800, they suddenly demanded verification. I passed the verification process immediately, and my account was blocked without any explanation. Is this not a textbook definition of a scam?

This is already the second time they have filed a strike against my review. They block my account, and then tell Trustpilot that 'no such user exists' in their database. I know that in this situation, Trustpilot will demand proof of interaction with the platform, such as deposit receipts or betting history. But how can I provide that when my account is locked?

I have been thinking: I still have the Betby API key/secret key saved in my browser data. If I contact Betby directly, describe the scam situation, and provide them with this key, could they potentially provide me with the history of my deposits and bets? After all, the sports betting data is processed through Betby—Betcoin just acts as the deposit-taker that steals the funds. Does anyone have experience with this, or will they refuse to provide such information?

Also, I would like to hear from the other users here who mentioned that this site is a scam—how did your situations end? Did you manage to get any resolution?

Hey, that's a bummer if you went through verification and they blocked your account right after. I don't know if you'll be able to access the information you're talking about, since I don't have any experience with what you're describing, but it doesn't hurt to try.

As for your winnings, we probably won’t be able to help with that, but at least with the verification and account block, we might be able to do something about it. Try filing a complaint and describing what happened. We can’t help with cases involving sports betting because we don’t deal with that area and don’t have experts for it.

But as I said, maybe we could do something about the account and the block.