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Betmaster Casino – generel debat (side 11)

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Midou25
7 måneder siden
gbdk

Hello,

I understand why you say this, but sadly you chose the wrong website, I'm afraid. Did you read this, please?

"After gathering all the necessary information, it came to light that your complaint was purely sports betting related, unfortunately, we don't have a branch dealing with sports betting yet. We wouldn't be able to advise you correctly as we don't have enough insight into sports betting, and we wouldn't be able to judge competently all the pros and cons, therefore, we have to reject your complaint.

Thank you for your understanding. If you run into any issues with this or any other casino regarding casino games in the future, don’t hesitate to contact us."

As a result, I apologize, but the problem is elsewhere, and I regret that we were unable to assist you.

Please ask chatGPT about websites that look into sports betting issues. I believe its summary will be useful because we are not really up to date with those sites.


7 måneder siden
gbdk


I did not take my right

7 måneder siden
gbdk

The documents I sent to you prove that I have one account. You could have intervened to recover my account. But as I see, you did nothing and said that my problem is with sports betting, but my problem is closing my account and accusing me of having multiple accounts, and this is unfair.

Midou25
7 måneder siden
gbdk

Unfortunately, the resolver of your complaint couldn't assist you anymore with the issue due to the aforementioned reasons, and we here on the forum can't do much about it.

It is that we have no experience with sport-related issues whatsoever, even though yours later resulted in closing the account because of the violation the casino has accused you of multiple accounts.

7 måneder siden
gbdk

Unfortunately, the resolver of your complaint couldn't assist you anymore with the issue due to the aforementioned reasons, and we here on the forum can't do much about it.

It is that we have no experience with sport-related issues whatsoever, even though yours later resulted in closing the account because of the violation the casino has accused you of multiple accounts.

7 måneder siden
gbdk

You could have asked the casino for clarification and asked them to provide evidence proving that I have multiple accounts and publish it so that all people can see the truth only.

Midou25
7 måneder siden
gbdk

You understand that ignoring the fact that we can't help you will not change this reality, correct? We simply cannot engage in sports betting matters—that's the end of the matter. Please accept this and move on. Pointing your finger at us may make you feel better, but it makes no real sense. I am sorry.

Have you read my recommendation? Try that, please.

"Please ask chatGPT about websites that look into sports betting issues. I believe its summary will be useful because we are not really up to date with those sites."

7 måneder siden
esdkgb

Det er en tyvagtig bookmaker, som @betmaster burde lukke.

Automatisk oversættelse:
Lramos26
7 måneder siden
gbdk

I see, did you warm bookmaking communities too? There are special sports betting forums out there and I think it would be wonderful to spread the word. We won't add more here, I'm afraid. 🙁

7 måneder siden
gbdk

You need to update your website it is available to United Kingdom K it also as a UK gambling commission gambling licence just looked at the gambling commission website website

kevin1972
7 måneder siden
gbdk

Hmm, I tried to log in from the UK and it wasn't possible, I was blocked. 

But I had our data team check it, so if that's the case they'll fix it. 

So have you played there yet when you say it's working? 

If so, how do you feel?

3 uger siden
grdkgb

Selvom jeg har spillet på dette casino i over 4-5 år uden at have oplevet problemer, er det som om noget har ændret sig i ledelsen. Jeg havde 1300 euro på min konto, og for 6 dage siden bad de mig om for mange dokumenter til identifikation, angiveligt. Da min konto har været fuldt identificeret i årevis nu. De bad endda om en selfie med et kort, som jeg havde brugt i 2 år!!! SELFIE! Selvfølgelig har jeg allerede tabt halvdelen af ​​pengene, mens jeg spiller, da jeg ikke har andet at spille andre steder. Jeg ventede på at få dette. Ærgerligt, for de vil miste mig som kunde. Jeg rapporterer uacceptabel og urimelig behandling!


Automatisk oversættelse:
Litsa
3 uger siden
gbdk

Sometimes it is necessary to update the verification even if you have already been verified a few years ago, you know. It is necessary to cooperate with the casino in order to get your winnings.

How long ago did they ask for those documents, and have you done as they asked, please?

2 uger siden
grdkgb

Jeg har gjort alt, hvad de bad mig om fra første øjeblik. Jeg synes, at de dokumenter, de bad om, er langt mere end nødvendigt! Mandag den 2. februar foretog jeg en hævning. De annullerede den den 4. februar og bad mig om en selfie med mit ID og kort sammen, og 4 kort, som jeg har brugt, fotograferet. Indtil videre går det godt. Næste dag om aftenen bad de om en selfie med hvert kort separat. Men mine 2 kort er annulleret og har ikke været brugt i 2 år. Hvad er årsagen? Heldigvis for mig beholdt jeg dem, selvom de er ubrugelige for mig! Og lørdag bad de mig om alle transaktionerne på det kort, jeg har brugt i hele december måned. Det er trods alt personoplysninger, og jeg ved ikke, om de har ret til at bede om disse, jeg sendte dem straks fra min netbank. Jeg venter dog stadig på et svar!!!! Fortæl mig venligst din mening.

Automatisk oversættelse:
Litsa
2 uger siden
gbdk

Our complaint team has to wait a few more days before we can intervene, so only then will we see what can be done.

It's good that you cooperate with them fully, and hopefully soon you will be able to get your winnings.

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