Betmica3.com..Is it real. (side 15)

You wont get your money i gave up in the end they kwed me £1300

I got nasty cuz I was pissed off they said for my own safety it’s been closed Fukin load off shit can u make a complaint for me

Receiving such contradictory information is certainly frustrating. First, they told you that your account had been verified, and then they claimed this was a mistake.

Honestly, this casino is not making a very good impression, especially since several players have reported similar problems. I can see that you have already submitted a complaint, and I think that was the right decision. Our team will try to help you, and hopefully the matter can be resolved successfully.

Since the casino has asked you to go through verification again, have any of your documents already been approved, or are you still waiting for all of them to be reviewed?

Hello. I understand you’re expressing how you feel. I’m not sure whether it helps to repeat this, but no one else can submit a complaint on your behalf. Honestly, I’m not sure what else I can add, especially since I can see you’ve already submitted a complaint request. Well, I really hope for the best possible outcome, though I must admit that everything shared in this thread leaves me quite concerned about the casino’s practices.

I have patiently spent weeks and weeks (2 months total) of formal emails back and forth in the hope that they would eventually have no choice but to issue my withdrawal. Last week I started the chargeback process with my bank, today my betmica account has been closed without warning. The end of the road sadly. To anyone on here looking for hope, save yourself the time - you will not win.

I am sorry that it ended this way. I wish the outcome had been different.

Two months is a very long time to wait, and I sincerely hope you will not have to deal with a similar situation again in the future.

Take care.

I have just contacted my bank to see if they can get my money back. I have deposited over £900 and not been able to withdraw anything. I have asked to close my account on multiple occasions and have filled out the online form and yet my account is still open. My emails are now being sent back as not recognised email address. So definitely don't go on this site as it is a scam and they will just take your money

Thank you for letting us know. Could you also tell us whether you managed to recover your money through your bank?

I can see that you are experiencing problems with closing your account and that the emails you send are being returned. That is certainly not a pleasant situation, and I hope it can be resolved.

If you wish, you can submit a complaint with us. If the casino fails to address your situation and does not respond to our team either, its Safety Index may decrease further. This can be important information for other players, including those who may encounter similar problems in the future.

I’m sorry to see how quickly this casino’s Safety Index dropped into the red after we published its review. Unfortunately, it’s for exactly the reasons players have described here before.

May I ask how things went with your bank? Is there any possibility of recovering at least your deposits?

From what I understand, there isn’t much more we can achieve with this casino at the moment.

Even players who waited rather than seeking refunds or discussing chargebacks with their banks were left with unresolved complaints, because the casino turned out to be unwilling to cooperate. That’s why I’m asking.

The bank won't give me a refund as I paid them and it wasn't fraudulent or something. So I will just have to cut my losses and be done with it i suppose

Well, perhaps I wasn’t as clear as I thought. I understand that getting a refund could be a problem, but have you discussed a chargeback with your bank or payment provider?

I know that depends on how you made the deposit and the circumstances. Given this casino’s poor rating and the problems players have had getting paid, I think it could be worth asking whether that option is available in your case.

I’m just not sure whether we’re talking about the same process, because a refund and a chargeback aren’t quite the same thing. Of course, I’ll leave that decision up to you.