Bizzo Casino – generel debat (side 12)

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Thank you for all the information provided here.

I hope that our team will be able to get everything investigated well in your complaint. We will surely do our best to get the best result possible. 🤞

Ok I will provide whatever proof is needed.

Thank you. Our chances would be pretty limited without such cooperation. With luck, your dedicated mediator will be able to reason with the casino. I pretty much understood the deposit date is shown on the bank statement - let's see what the casino has to add to that once the time comes. 🤞

Yes, madam, the casino needs to explain that on the 19th, I tried to make a deposit with them and it didn't work. On the 19th, I didn't have the transfer from this person in my bank account.but on my bank statement it clearly says that on the 21st I received this money and confirmation from my bank that it is not a fraudulent transfer This doesn't mean that again when I was contacted yesterday on the 21st I didn't have the necessary money in my account and this person was supposed to give me some money. He transferred it to my account and I deposited at the casino and played and I also received an offer from them that they would give me a 150% bonus.The casino didn't want to give the money back and considered this a fraud. But when I wanted to deposit on the 18th, 19th, when I wanted to make my first deposit with them, why didn't they take this into account?

and I want to add something else on the 19th when I wanted to make my first deposit with them, I also wanted to make a deposit of €400 and I want you to focus on the fact that I wanted to make a deposit before I received the money from this person to them and this person who had a casino with them had been in their casino for four years and had a perfect account Check and played lost won at their casinothe solution is he didn't want to give the money anymore and they put this reason that it's fraud the solution is he didn't want to give the money anymore and they put this reason that it's fraud

Please wait for your complaint resolver to investigate the whole matter, and hopefully soon we'll see what can be done with it.

I really hope for the best result for you; it is just that this kind of interaction is really suspicious even though I understand your point here.

Madam, I can provide any evidence that there was no fraud between me and this person.I can prove that I sent money to his bank account on the 18th, I saw it on my bank statements now, and on the 21st, he returned the money to me. This is just a casino spell because if you win, don't give the money away to tie it up with something.

Therefore, it is crucial to explain all of this to your complaint mediator too. In the end, our opinion does not matter much because all will be specified in the complaint. I'm expecting the casino to present its version too; however, only after both perspectives are considered can the outcome be determined.

Well, yes, sir, I have to prove these things. The casino can say yes, he committed fraud and just close the topic.but once I have confirmation that I gave him money, I have this confirmation in my bank account, I can prove to them that in a few days I will open an account with them, I will make an account with them, I made a transaction with this person, I lent him the money.These things need to be taken into account. It's not like he gave me money on the 21st and I put it in the casino and they say I committed fraud.because it's very simple for them This is considered fraud so they don't give me €3000. it's very simple.but they also have to bring evidence regarding this case

I believe I understand what you've been talking about. The point is to explain that in the complaint too, that's what matters the most. Here on the forum we will gladly talk about the situation, yet the resolution is handled in this specific complaint thread 👈

Frankly, until the complaint progresses further, I guess there is not much we can add to this situation here on the forum because, as you said, another significant part lies with the casino representative and his or her evidence of the "fraud."

Try to stay positive, please. 🙏

Jeg vandt 7000 CZK, og jeg vil gerne hæve pengene, men casinoet kræver stadig bevis for betaling, hvilket de har i deres historik. Jeg forstår ikke længere, hvad de vil have fra mig.

Hej, jeg kan se, at du har problemer med verifikationen.

Vil de have et dokument fra dig, der viser, at du har indbetalt penge på casinoet? Eller forstår jeg det ikke korrekt? Eller er det en form for verifikationsindbetaling til casinoet, der skulle foretages?

Hvor længe har hele denne situation stået på, tak?

Lad mig vide det.

Hej, jeg hævede 7000 CZK, og Bizzo Casino vil have bekræftelse på betalingen fra mig. Jeg betalte via Geoglepay, og i deres historik står det præcis, som de ønsker fra mig, men de vil stadig have bekræftelse fra banken.

Det har stået på siden 7.8.25

Okay, så står denne casinoindbetaling ikke et sted på din bankudskrift? Selv hvis du betaler via GooglePay, burde den være der. Måske har de brug for den bankudskrift, hvor de kan se, at du har indbetalt penge til casinoet.

Prøv at se om transaktionen er synlig der.

Jeg har en indbetaling i banken via Google Pay, men den er ikke præcis den dag, jeg ønsker den. Jeg skal bruge en Google Pay-udskrift, hvis den findes et sted.

Så problemet er, at det ikke fremgår af kontoudtoget samme dag, vel? Har du forklaret casinoet, hvordan det fungerer, og at det er normalt, at det fremgår sådan her?

Jeg har ingen oplysninger fra GooglePay om, at der findes en kontoudtog, og det er normalt, at en transaktion, du foretager i dag, for eksempel bliver hævet den næste dag.

Hvis casinoet ikke vil tage imod det og forstår det, men bliver ved med at sige det samme, at de skal se indbetalingen på den dag, hvilket du ikke har, så giv os besked, og vi vil forsøge at hjælpe.

Jeg har diskuteret med casinoet på den måde i 14 dage. Jeg er træt af det. Jeg ville give op, men 7000 CZK er stadig penge nok til mig. Jeg bliver ved med at gentage, at jeg vil have en kontoudtog for 7.8.13.15, men banken har ikke tiden i deres historik. Det er præcis sådan, indbetal 300 CZK den 7.8. på det tidspunkt, jeg vil have det.

Hej, jeg kan ikke lade være, men efter min mening håndterer casinoet tingene på en fuldstændig nonsens måde. Jeg kan tage fejl, men som Jaro skriver: det er normalt, at dagen, for slet ikke at tale om timen, på kontoudtoget måske ikke stemmer overens, så hvis du giver casinoet et originalt (selv elektronisk) kontoudtog, hvor transaktionen normalt kan findes, forstår jeg ikke, hvorfor de insisterer på dato og time. Selv hvis du har indbetalt, lad os sige, 28 gange i løbet af den dag, kan du stadig tælle antallet af transaktioner og det endelige beløb, der er sendt til casinokontoen - baseret på kontonummeret eller koden. Sådan ser jeg det.

Jeg tror, du vil blive lettet, hvis du indgiver en klage til os, hvilket er gratis.

https://kasinoguru-cz.com/stiznosti/odeslat 👈

For at undgå at skulle beskrive hele problemet igen, er du velkommen til at bruge indlæggene fra forummet og redigere dem lidt, så det er let at forstå. Du kan uploade vedhæftede filer separat, når du indsender en klage, så hvis du tilføjer en erklæring med den transaktion, du klager over, markeret og resten overstreget, vil det hjælpe meget.

Giv ikke op, vores kolleger har det med lignende ting at gøre hver dag. Jeg forstår godt, at det må være et helvede, men prøv igen med vores hjælp.