Bonanzino Casino – generel debat

Hvis du vil diskutere noget i relation til Bonanzino Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg foretog en udbetaling, og jeg har ikke modtaget noget, mine penge er stadig på min konto, det afventer bare, og supporten svarer ikke, jeg har ventet på svar i mere end en time, men de svarer ikke overhovedet, jeg har brug for et svar eller i det mindste en tilfredsstillelse, jeg sendte en e-mail til supporten uden retur, wow jeg er meget skuffet.

May I ask if there is any update on your situation now? Were you able to get some answers?

Nej, jeg har ikke engang modtaget mine penge, intet svar.

Jeg fandt ud af, efter at have tjekket alle reglerne, at udbetalingen af ​​bonussen uden indskud ikke kan være mere end 20,00 USD, og ​​jeg havde foretaget en udbetaling på 29,00 USD, så jeg ville alligevel ikke få den, så jeg annullerede den og foretog endnu en, der venter på at modtage den. Lad os se om jeg kan få det nu.

That's quite a bit I would say but I know that max cashout is often applied to no deposit bonuses. So let's see if the casino will pay you or at least reply to you, because if they ignore you that would be the first red flag for me. If nothing happens, please let me know.

Wow. Vi bruger vores tid, vi bruger vores penge og vi bliver behandlet sådan. Jeg tror ikke, jeg kommer til at blive betalt, for jeg har ikke fået noget svar fra kasinoet. De har ikke svaret på min mail sendt i fredags, og det er det. Desværre er det en beskidt platform, totalt spild af tid.

De svarer ikke

If nothing moves forward, you have a complaint and our team will try to help you. All is not lost, although I understand and it would be important for me to get a response from the casino. 

We'll see what happens next. For now, we will have to wait.😕

Ingen fremskridt, jeg har kun forsøgt at trække mig i fem dage, men uden held

Yes, and since you have a complaint as I have already announced you will have to be patient, because we give the casinos 14 days to sort out everything that is necessary around the withdrawal. If they continue to ignore you and you don't get the money, we will try to do what we can to help. 

I'll keep my fingers crossed.🤞

14 dage er en tæve, min gud.

ai

På samme måde som jeg kom til at klage, kommer jeg for at fortælle dig, at jeg kunne modtage beløbet korrekt. De tog sig god tid, men de gjorde alt korrekt!

Well, after all.

Sometimes it's good to be patient and think about what you write, because the processing of the withdrawal is not an immediate matter in certain situations. You finally got the money and I can see that you're happy even if it took some time.

Do you think that if you already know what time it is to get your money you will still play here or not?

Jeg er heller ikke i stand til at hæve penge fra dette casino.

Jeg har kontaktet support, men de fortsætter med at ignorere mig.

Jeg har indgivet en klage, men med 2 dage tilbage vil klagen blive lukket som uafklaret.

Jeg vil gerne vide, hvorfor Casino Guru har tilladt denne side at blive vist på hjemmesiden, og hvad dens formål er.

Dette er den mest urimelige side, jeg nogensinde har spillet på.

Uanset hvor mange henvendelser jeg foretager, er der intet svar...

Live support, e-mail forespørgsler, intet svar overhovedet.

Well, I'm sorry for the situation you've gotten yourself into. The casino certainly shouldn't ignore a player in that situation, and it would be best if they didn't ignore us either. 

As for the banner, the casino must have downloaded it from the internet and it says that players have to leave a review, which we are not responsible for.

I would be sad and frustrated too, but I don't know if more could be done.😕

Bonanzino var desværre ikke i stand til at kontakte sagsøgeren, og sagen forblev uløst.

Enhver, der spiller på dette casino, bør være forsigtig.

Der er ingen måde at kontakte casinoet på, og chancerne for en vellykket udbetaling er små

Yes, I saw the complaint and the casino also received black points based on which the safety index was reduced. I know that it will not return the money but as long as the casino does not communicate with us, we can't do more.

It is probably time to move somewhere else and I would recommend that everyone be careful with newer casinos and maybe give them some time until they are verified by players.

I deposited my credit card and provided 500 dollars. I converted my money once and requested a withdrawal of 344 dollars, 4 days later they asked for documents for verification, I submitted them and no response was given. The fraudulent site does not pay your money, they say I am cheating because I accessed the site using VPN.

May I ask you if the situation remains the same or were you successfully verified by the casino now?

Have they informed you by email that you broke the rules like that? Do I understand correctly?