CampoBet Casino – generel debat (side 2)

They dont verificate my account and dont answer me why.

Hi, how long has your situation been going on ? Have you sent any documents and are they still pending? Is it possible that you are still checking them ? 

Please let me know.

Jeg registrerede mig for 2 måneder siden, jeg hævede penge for 5 dage siden, jeg sendte mine dokumenter, og de bekræftede dem ikke 🙁

Jeg spillede med 50.000 CLP og vandt 3.179.000 i roulette. Min sidste indbetaling var gennem MuchBeteer.

Nu forsøger jeg at trække mig tilbage, og jeg får en begrænset tilbagetrækning, og mine dokumenter afventer stadig gennemgang.

Hjælp mig venligst...

Hello, you won't be able to withdraw the money until you have successfully verified yourself, so this is normal for now. 

However, try to give the casino some time to check the documents and hopefully everything will turn out fine. We generally tend to allow casinos 14 days to deal with this situation because it is something that is important to them as well as to the players. If nothing changes, then we will try to help you. 

Do you think you can handle it?

Problemet er, at de altid nægter opholdspapiret eller adressebeviset, som jeg uploader, det kommer altid afvist ud, jeg har indsendt mere end 5, og alt er forkert.

Så sådan kan det ikke lade sig gøre. Jeg tjekkede selfien, let, alt og normalt. Jeg har selv uploadet mit kørekort, hvor min adresse også fremgår, og ingenting. Jeg uploadede bank-, vand- og kabel-tv-regninger og ingenting.

And the casino won't tell you what's wrong with that, will it? In that case, if you don't know what to do and the casino doesn't know how to navigate you, I'd probably bet early. 

Don't they have something written on what exactly should be on the document, in what format and so on? Didn't you try to ask live chat if you could get some advice?

For 4 dage siden bekræftede de alle mine dokumenter, jeg foretog tilbagetrækningen, og de vil ikke betale, dette pokkers kasino fra campobet.com er svindlere og tyve.

Hver dag i chatten siger de, at de vil betale i løbet af dagen, og det gør de ikke, mere end 4 dage og ingenting, der kommer ingen udbetaling, og historikken viser altid afventende.

Det bliver irriterende, for når du indbetaler penge, trækker de dem med det samme i din bank, og de betaler ikke, når du hæver.

Stol ikke på dette casino, de er rotter, tyve, der ikke betaler.

Med 50 USD tjente jeg 5000 USD, og ​​der er ingen måde, de vil betale mig.

Hello again, really sorry to hear about your experience that does sound incredibly frustrating, especially after your documents were verified and you're just stuck waiting with no clear update.

Delays like this with no solid explanation can be very upsetting, especially when everything else like deposits works instantly. It’s completely understandable that you're upset. 😕

I’ve seen your complaint and we will do our best to look into it and try to help get this resolved. Thanks for sharing your experience and please keep me updated as soon as there’s any progress.