2 år siden
Hvis du vil diskutere noget i relation til CampoBet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
CampoBet Casino – generel debat
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2 år siden
de bekræfter ikke kontoen og betaler ikke
Automatisk oversættelse:
2 år siden
Therefore you submitted the complaint which allows us to go through the process and help you out if possible.
Just please, mind my question in this thread. I guess we could use an explanation regarding your CampoBet-related problem.
2 år siden
endelig blev min konto verificeret, og dette skete efter at have sendt en klage her på siden.
men jeg venter stadig på at modtage
Automatisk oversættelse:
2 år siden
Hi.
It's better than nothing 🙂. No, seriously - passing the KYC is the most important part, without it, you would never have a chance to withdraw. Let me know how it continues!🤞
2 år siden
Jeg forstår ikke, hvorfor det er så svært, og det virker mere som om de bruger det som en undskyldning for ikke at betale, da de kunne anmode om bekræftelse, før kunden foretager den første indbetaling, det ville være rimeligt kun at kunne indbetale, hvis du er i stand til at tilbagetrække.
godt jeg blev verificeret og indtil videre har jeg ikke modtaget
Automatisk oversættelse:
2 år siden
You can always ask the casino to verify you before the first deposit is made. It's not standard because many players don't want to be delayed from the play, and it also brings additional occupation to the casino. By verifying the winners only, they save time.
What is the last update you got from the casino, please?
2 år siden
20 dage, og de bekræfter ikke kontoen og behandler ikke tilbagetrækningen, og de svarer næsten ikke på e-mails!
Kun automatiske svar, chat er ubrugelig!
Automatisk oversættelse:
2 år siden
vi er i samme båd ven firma LIXO!
Automatisk oversættelse:
2 år siden
Det lykkedes mig at modtage det, men det var ikke nemt, jeg foreslår, at du åbner en klage her på siden
Automatisk oversættelse:
1 år siden
Jeg lavede en normal indbetaling på platformen, og som anmodet sendte jeg identifikationsdokumenterne, den frist, de satte for at gøre dette, er udløbet, og min konto kan stadig ikke foretage en udbetaling, jeg har brug for hurtige foranstaltninger! Fordi det ikke er muligt, at der i midten af 2023 er kasinoer med et sådant omdømme, der praktisk talt skader deres kunder, ser det ud til, at deres hensigt er at beholde hver eneste penge, du har, e-mail og live chat er ubrugelige, jeg håber, at nogen vil gøre noget for mig
Automatisk oversættelse:
1 år siden
Hi, so how long does the account verification process take ? When did the casino give a deadline ? Sometimes this process can take longer as casinos consider it very important. Of course, I understand that if you were given a deadline, you would expect this process to be successfully resolved and you can deal with your approval of your withdrawal.
However, I also see that you have already managed to file a complaint with us and so we will continue to wait to see how your case develops. Of course, I would recommend you to cooperate with the casino and send further documents if necessary and if you are contacted. This will probably be the easiest way to verify your account. Also, as part of complaints, I have noticed that other players have had similar problems where the casino has tried to resolve the situation. As an example I can mention this case: https://casino.guru/campobet-casino-se-the-player-struggles-to-verify
but there are others, so if you're interested, you can check them out here: https://casino.guru/complaints
If anything changes and you receive any new information as part of the account verification process, you can update us on the forum and also add more information to Veronika's complaint.
I hope that your situation will be resolved as soon as possible and there will be no further problems. 🙂
1 år siden
Hi, i opened a complaint here too already
but they keep making excuses since 2 weeks and not paying out my amount
they saying its a payment provider glitch and always telling me to request it again
1 år siden
Hello. Sorry to hear about your issue with this casino. You have done the right thing to submit a complaint. Unfortunately, due to the fact, that the full14 days from the day you have requested the withdrawal, has not passed quite yet, our complaint team couldn't start working on it. Tomorrow is another day, though, right? And if you still haven't received the money, our team will investigate and do everything for this issue to be solved. Have you got, by any chance, an update from the casino? Let us know please.
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1 år siden
Hi Romi,
thank you for reaching out
The timeframe will be passed this afternoon,
There are no updates from Campobet they keep finding excuses every time the withdrawal fail.
Nobody answers email and on chat there is no really help.
1 år siden
Hi. Yes, you are right. Our complaint team will start to investigate as soon as your case will be on their "to do" list, let's say. So 🤞 for the best result and please do not forget to inform us if you have any updates 😉.
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1 år siden
Hi Romi,
My complaint passed 14 days but still no input from campobet into my complaint here can this be taken further and also campobet to involve?
Redigeret
1 år siden
Hello there. I can see in your complaint that it was resolved. So as you can see, luckily it was just a little delay and in the end everything worked fine, don't you think so? I am very glad you have received your money. Very positive news indeed 🙂. If you like to write about your experience, please do so by following this link 👈. Maybe you will help some other player by doing so. Let us know how did you go. 👍
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