Candy Casino – generel debat (side 4)

Hello. I read that too; that's one of the other points I see as problematic in this whole situation.

Looks like we can expect escalation, tough...

"Dear Candy Casino,

According to our policy and point of view, a maximum cashout limit can be applied only until the wagering requirements are completed, not afterward.

Therefore, if this is the case, the player should be eligible to receive the remaining balance, not only the €800 that has already been paid out."

This is what I was thinking about, too, by the way.

Sådan skal det være.

Based on what I found in the complaint, I see it the same way. Let's wait for the casino representative to give it a second thought, perhaps.

Jeg vidste, at casinoet ville vaske sine hænder af dette. For mig gik det galt.

Yes, I saw that according to them, they did everything right and didn't talk to us anymore. It's a shame it turned out this way, but based on this, a complaint developed and the casino got black points.

At least that's some small satisfaction, I hope.😕

Never had a single issue with Candy casino...Payouts in few hours. For me okay.

Jeg fik den med det samme, tog bonussen og læste den omhyggeligt og vendte den, som den skulle. Udbetalingerne virkede ikke, fordi de ville have flere dollars, hvilket jeg sendte og spurgte, om jeg kunne fortsætte med at spille med disse penge, og de sagde ja. Der gik 2 uger, siden dokumentationen blev godkendt, og jeg havde foretaget mange udbetalinger, og alt var i ventetilstand. Jeg spurgte igen om udbetalinger og gevinster, og de sagde, at jeg kunne vente, og at du kunne spille. Da udbetalingerne blev godkendt, faldt saldoen på 8800€ til 800€, hvilket var en godkendt udbetaling, og det tog 2 uger, og der var også problemer med denne udbetaling. Jeg spurgte dem, hvorfor kundeservicen omgik det sådan. Held og lykke, hvis disse svindlere betaler dig.👍

Im sorry to hear this, but i had several withdrawals with no problems. One time only i violated the terms and conditions because i took one more bonus in the row...allowed is 3, the fourth was suspended, money droped to deposit balance and then i had to deposit at least 25 euros waggered it 3 times and then i could withdraw. Al the winnings from the 4th deposit plus bonus i took were suspended. Only the deposit stayed.

I was so angry, cause i made some money... in the second chance i had no luck anymore. I lost all.

And all bonuses are limited.

Jeg prøvede at få det frem, da jeg havde satset dette beløb 1x, men det virkede ikke. Så da jeg sagde det, spurgte jeg dem mange gange. Jeg spillede i næsten en måned, og min saldo faldt ikke, og der skete ingenting. Jeg spillede bare og ventede. Jeg har aldrig vundet noget, for når man vinder, får man ikke pengene, åh... underligt at dette sted ikke har en licens.