Casinostars – generel debat

Hvis du vil diskutere noget i relation til Casinostars – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg kom ind i dag, jeg trak 700, men de er stadig ikke blevet godkendt.

Der er noget galt med deres platform, og den uploader ikke dokumenterne, jeg sendte dem på e-mail, og jeg venter stadig på identifikation og tilbagetrækning sammen, jeg håber alt går godt.

Hi, thanks for the info. Apparently you will have to go through verification first and wait to see if the documents are approved or what the casino actually writes you off. 

If anything changes, be sure to let me know.

Identifikation var formentlig ikke nødvendig, pengene kom ind i morges.

Jeg er meget tilfreds indtil videre

Jeg håber, han fortsætter med at spille sådan her.

That's great news. I see that verification was not necessary and you will probably have to do it later or with a larger withdrawal. 

I also hope you will do well and win as much as possible. 

One more question, which payment method did you use ? 😀

Except the first day I won 700 euros when I started playing every day all the games are under control and never take a money back.

Today i make a deposit of 30 Euros my money left my account but there s no moneys inside casinostar account.

My experience finally wasn't good enough

Have you contacted the casino to help you resolve this situation ? I know that this happens to players from time to time and it is quite a difficult situation. However, if you have a receipt that you sent money to the casino and it left your account okay, they should deal with this with you. I know sometimes it can take a while to get there but they should be able to help you somehow.

Will you try and let me know what they tell you ?

Der er gået 24 timer, og mit depositum bliver stadig behandlet, siger de.

I mellemtiden siger banken, at indskuddene går til en boghandel.

Forestil dig nu, hvad der sker.

Jeg har indgivet en klage og venter på at se udviklingen.

Jeg er meget vred på netop dette casino og af spillemæssige årsager, fordi de gav mig penge den første dag, og så ødelagde de mig, alt hvad jeg prøvede var en fiasko.

Og da jeg på en eller anden måde faldt til ro, gjorde de dette mod mig uden at fortælle mig detaljerne.

Sometimes when I deposited in the casino, I got a message when I deposited with my card that the payment can be credited within a few days. Most of the time it took a while to process, but I've also waited three days. But that only happened once. I was also uneasy but it was solved because I also sent proof that I sent them the money. So I believe that it won't take long for you to get everything sorted out. If not you have a complaint and we will try to help. 

Det er bare sådan, at når man hele tiden er fortabt, og det sker, bliver man mere irriteret.

Også at indskuddene går til en boghandel i Rumænien gjorde mig mistænksom.

Det fortalte banken mig.

Han spurgte, om jeg havde bestilt nogle bøger.

I am really sorry that you experienced this kind of issue and hope that it'll be solved shortly.

I believe that this casino uses a third-party payment provider, and that is why they see that the deposit goes to some bookstore in the bank statement. It is pretty common nowadays for online casinos to work this way.

Please keep us updated on how it goes, and I will keep my fingers crossed for you to be able to get it solved.🤞

Problemet fortsætter, og mens jeg sendte dem en kopi fra banken, beder de kun om dokumenter, som jeg ikke forstår.

Folk er uacceptable.

De har såret mig for deres egen fejl, og de løser det ikke. I mellemtiden skal de have mig blokeret i alle deres spil. Efter den første sejr, hvor jeg sætter K taber jeg kun. Lykken holdt pludselig op med at virke, og der er kun skrotet. Jeg føler mig dum, at selvom jeg betragter mig selv som smart på grund af gambling, så stoler jeg på sådanne svindlere

What exactly is it that you don't understand? Maybe we could be of any help here.

Also, could you be more specific what you mean by what you're saying about blocking the games for you? I truly don't think it is possible to do something like that. Just keep in mind that it is pure luck; sometimes we win and sometimes we don't.🤷‍♀️

Anyway, I will keep my fingers crossed so the issue can be resolved shortly.🤞

Problem ikke løst.

Min bank insisterer på, at pengene blev sendt, det gør de stadig ikke.

Hvem ville du tro?

I hvert fald blokerede jeg dette casino, fordi de gav mig penge på den første dag, og så blev jeg ved med at tabe i hvert slot, jeg spillede.

Hver dag i en måned i forskellige spil og spillede ingenting.

Er det sådan en tilfældighed, at jeg den første dag forventer, at det bliver guld og så en måned senere ikke giver et eneste spil?

Jeg er en gambler, jeg er ikke en idiot.

Nogle gange fortalte de mig i chatten, hvilke spil jeg skulle spille, hvilket betyder, at de ved noget.

Men deres forslag gik på små sejre.

Anyway, casinoet er uacceptabelt med dårlig drift med hensyn til indbetalinger, systemet blev ved med at smide mig ud og ville logge ind igen, og spillene blev indstillet.

I'm just wondering, you mentioned they sometimes tell you in chat which games to play. What kind of games did they recommend to you? I'm quite confident they don't have any "special" knowledge about the games. When I worked in an online casino, players sometimes asked me which games to play as well.

When I felt that the player doesn't like sessions full of dead spins, I tried to recommend a game with a higher RTP plus low volatility. That means the player should win more often, but the winnings would be quite small. I assume they have a similar idea when you ask them about the games.

Jeg aner det ikke, det kan være sådan, men jeg tror, at flugtspil er forskellige fra virksomhed til virksomhed.

Vinder jeg tilfældigt overalt på den første dag? Men overalt.

Og efter en måned hver dag at miste overalt?

Hmm, I don't think this is exactly how it should be or how it is. That you win on the first day and then you don't.

However, if it was really happening to you and you felt like it was wrong, then I probably wouldn't play to avoid losing money. Have you thought about that scenario too ?

Sagen er den, at de 30 euro er forsvundet

This is definitely a different situation and I can see that you have a complaint about it. I have also learned that everyone is telling you different things, so the bank is one thing and the casino is another. 

So I am curious to know if they will appear or if the bank will eventually return the money to you as you mentioned.

This was probably the last experience for you in this casino.

Hvis de kommer tilbage vil det være om 20 dage.

Jeg vil opdatere forummet, hvis dette sker.

Dette særlige casino havde dog generelle tilslutningsproblemer. Udover det blev systemet ved med at smide mig ud, og da jeg kom ind i spillet, ville det logge ind igen.

Jeg vil i hvert fald ikke opfordre folk til at spille der.

Bortset fra at PLAYABILITY så er ikke-eksisterende bortset fra den første dag.