Casombie Casino – generel debat (side 4)

Desværre ikke jeg ventede 2 uger for 460 euro, hovedpine, jeg annullerede det og spillede alt og lod mig blokere, bo på n1casino inden for en time, pengene er på min konto

Oh, I see.

I agree with you.

Do you still play there, I wonder?

I mean, you got your winnings in the end and I'd say this is one of the most important things. Yes, it took quite some time, but still paid after all. 🙂

Kind regards

It's a pity that you gambled it away. Now we don't know if they actually intended to send it with some delay of if they wouldn't send it at all.

That's certainly a very long waiting time. I can't image what would happen if you won 20+ thousand.

Casino giver ikke en velkomstbonus, selvom jeg aldrig har haft en udbetaling i denne gruppe (rabidi).

Folk sparer dig for registreringen og spiller der får du en bonuslås, selvom du taber! hilsen gå ud

Hello!

Thanks for your effort. Have you been explained the issue, I wonder? I checked the bonuses list available for players from your country, but only standard deposit bonuses seem available now. Are we missing any?

What kind of bonus were you interested in?

Allow me to mention here not every player is fond of taking bonuses.🙂

Jeg fik lov til at bruge velkomstbonussen, hvorefter jeg ikke længere måtte bruge reloadbonussen grundet en beslutning fra ledelsen. Jeg spillede ikke gennem Max bet, jeg spillede ingen forbudte spil, jeg læste bonusbetingelserne, så det er mærkeligt

Well, it happens.

Casinos reserve the right to decide who gets the bonus. This is called the management decision, I'm afraid. Maybe your deposit and bonus history was checked, then the decision was made.

It's up to the player to accept that or find another casino.

Ledelsesbeslutning præcis det ord, det var!

desværre gjorde jeg ikke noget forkert, spillede ikke med max bet, indsatte kun 3 bonusser. Tak, jeg ved du har ret, jeg leder efter andre kasinoer

I understand your frustration. The usual explanation given by casinos is that free bonuses - or bonuses in general - are given to leisure players helping them out while losing. So, as a result, winnings players are most likely not considered leisure players anymore.

It makes kind of sense to me, but we both know it's about business. 🙂

God eftermiddag og godt nytår til 2024 @alle

Casombie Casino udbetaler ikke mine gevinster, det annulleres hver gang, hvad kan jeg gøre, ingen forklaring fra support, ingenting.

Venligst tak

Hello, and happy New Year to you too!

However, I feel you could use some help with the start when it comes to the Casombie Casino...

Have you noticed that Petronela could really use some further explanation? Please assist her now; use this link to do so.

Don't hesitate, please. Explain the situation even here, if you don't mind.

DET VÆRSTE CASINO JEG NOGENSINDE HAR SPILLET I!!!!!

SPILLENE OG GRATIS SPINS BETALER INGENTING

FOR EKSEMPEL: INDSÆT 2 TIL 5€ FÅR GRATIS SPINS EFTER EN EVIGHED, OG TALLENE 10€ ELLER 15€ ELLER 30€ DET HØJESTE JEG FIK PÅ 5€ VAR 70€ EFTER 400€ tabte

DET ER SVIG FOR MIG!!!!!

OGSÅ FUNGERER LUKNING AF KONTO IKKE SUPPORT SVARER IKKE JEG SKREV FLERE EMAILS FOR AT LUKKE MIN KONTO, MEN FÅR INTET SVAR

Hi, I see you have a pretty poor experience with casinos since you are writing to the third one. 

However, you should be aware that the casino always has an advantage over the player who usually loses his deposit here. If you feel that you can't win, I would stop playing so that it doesn't end badly. 

As for closing the account, you still have no answer from the casino ? When did you request the closure ? 

Let me know and if you have continuous trouble so we will try to help you.

Det vil jeg også gøre, fordi min erfaring er, at du næsten ikke vinder noget på de fleste casinoer

Ja, jeg har nu skrevet flere e-mails og bedt om at lukke kontoen for 1 uge siden for 5 dage siden og i går fik jeg stadig ikke svar fra casombie

I think it's most rational if you feel that way. 

Regarding the closure of your account and the fact that the casino hasn't replied to any of your emails, I would recommend filing a complaint. 

I don't think the casino should ignore such a request and at the very least a response would be absolutely essential.

You can submit a complaint by clicking on this link. ⬅️

If you have something new and therefore a response from the casino, be sure to let us know. 

Jeg har haft en afventende anmodning om tilbagebetaling siden den 21. februar 2025. Den har angiveligt været markeret som en prioritet i ugevis, men ingen har været i stand til at løse den indtil videre.

Desværre blev klagen afvist uden at involvere kasinoet.

I mellemtiden bliver mine e-mails til Casombie ignoreret, uanset hvilken adresse jeg skriver til (Support/VIP/Klager). Livechat bliver ved med at udsætte mig dag efter dag.

Hvordan får jeg endelig mine penge? Nogen der har nogle tips?

Unfortunately, it wasn't in our power to help you out due to the fact that you did not clearly mention the reason to the casino, as it was explained in your complaint.

It is very important to do so, and only in that case would we contact the casino and do everything possible to get you the refund.

I'm sorry that you found yourself in this situation, though.

Jeg forstår det, men jeg var ikke klar over, hvor afgørende det ville være på forhånd. Nu prøver jeg bare at kæmpe på egen hånd, men det er meget trættende og ekstremt frustrerende.

It sure must be.