That's why I recommended that you file a complaint with us and we will try to help you if you don't know how to proceed. Go ahead if you think you don't know what to do and the casino is not helping you and you don't know when you will get a withdrawal. I wouldn't want to be in the same situation as you, but maybe we can assist you.
What do you say ?
Hej igen, jeg talte med kundeservice igen, og de fortalte mig det samme som andre gange, at de vil forsøge at hjælpe, for at respektere deadlines på 3 til 5 dage. Kort sagt udledte jeg, at de grinede af mig. Jeg er spansk og de er på Curacao, jeg kan ikke tage dertil for at kræve mine penge. Derudover betaler de ikke skat i Spanien, de er ikke underlagt LODJ og betaler heller ikke spanske spillere. Jeg tog pengene, jeg spillede, naturligvis havde jeg det sjovt, jeg lukkede kontoen, og jeg indså, at jeg var faldet i en internetfælde. Vi tror, vi er intelligente, men det er en jungle, hvor der er alle mulige forhindringer, og vi falder, fordi vi skal falde ind i nogle. Jeg er glad, fordi dette mareridt er forbi. Det lykkedes mig ikke at indsamle en legitim præmie på €500 på 16 dage... Men de vil ikke tage en øre fra mig igen, og jeg vil være her for at minde alle om, hvem CASINIA er.
tak skal du have
Too bad you didn't try to ask us for help. I thought it would be fine for you and you wouldn't give anything for it. We could have tried contacting the casino and maybe your money would have paid off. Unfortunately, there's nothing to do once you've lost it. I'm sorry it had to end this way and I know why you feel this way and decided to quit this casino for good.
I hope you have a good future and don't forget that if you have any issues, get in touch and we will try to assist you. 😉
Hej, mine nerver er ved deres grænser.
Kan du hjælpe mig?
Hello!
I replied to you just now. Visit the other thread 👈, please
To be honest, we give casinos a fair amount of time to resolve issues before our complaint specialists intervene. Perhaps you are familiar with the complaint feature?
Let us know, we aim to explain further if you are interested.
Hej, jeg har ventet på en hævning på 70 euro i 10 dage. Jeg er overrasket over ventetiden, da andre casinoer betaler op til maksimalt 2 dage.
Jeg skriver konstant, og jeg har ikke noget svar på, at det allerede er godkendt, men der er forsinkelser i betalingerne.
Jeg er meget modløs ved at læse de andre kommentarer om, at der er gået mere end to uger, og at de ikke er blevet betalt.
Hvis nogen har fået udbetalt, så skriv.
Is your account fully verified at this casino, and did you have any successful withdrawals there before?
Usually we give casinos 14 full days to proceed with the withdrawal, especially if the verification needs to be done as well.
If you see that there is no movement whatsoever, please let us know, and we will try to intervene after the time period passes.
Hi, can anyone on this forum tell me if Casina has ever paid you?
I've already replied to you here in this thread, let's keep the conversation going there: https://casinoguru-en.com/forum/casinos/casinia-casino---general-discussion/9#post-145014
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
