1 år siden
Hvis du vil diskutere noget i relation til Casumo Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Casumo Casino – generel debat
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1 år siden
Jeg spillede gratis spins, og de fortæller mig, at den ikke har rollover, og at jeg kan hæve det, jeg vinder
Automatisk oversættelse:
1 år siden
Great no-deposit bonuses with no wagering are quite rare! 🙂
How much did you win, if I may ask?
1 år siden
Jeg har et problem med kasinoet, fordi de ikke accepterer mit kontoudtog, og jeg kan ikke hæve mine gevinster
Automatisk oversættelse:
1 år siden
Then you should try to find out what is wrong with the statement. Is the casino in contact with you? Ask them so you can provide the correct version.
Maybe you received an email saying why exactly the statement was denied. Did you check?
Redigeret af forfatter 1 år siden
1 år siden
vinde 27 dollars
Automatisk oversættelse:
1 år siden
Ok, and what about the documents? Is the verification done now?
1 år siden
Med de 27 dollars formåede jeg at tjene 30 dollars, og så indsatte jeg 10 dollars for at kunne hæve, og med disse 40 dollars, som jeg havde på min konto, lykkedes det mig at tjene 140 dollars, men der var et problem, jeg lavede mit indskud i casumo gennem ecoPayz er min casumo-konto verificeret 100 %, men ecoPayz bad mig om et opkald for at bekræfte min konto, og vi gjorde det for 5 dage siden, og indtil nu har de ikke givet mig et svar om min verifikation. Da jeg kun kan hæve gennem ecoPayz, fordi det var min indbetalingsmetode i casinoet, så jeg vil gerne have dig til at kontakte ecoPayz, så de giver mig et hurtigt svar, så jeg kan hæve de 140 dollars, tak.
Automatisk oversættelse:
1 år siden
Hello,
I see now! So the verification trouble is caused by the ecoPayz. Well, I'm sorry, even if I contact them on your behalf, I'm pretty sure it would be pointless. No other than you can make them finish the verification sooner, I'm afraid. We are in no relation with this payment provider, you see?
I imagine that it sounds harsh, but you have to be patient. Keep in touch with them and ask politely - daily.
Hopefully, it won't take too long.
Are you sure there is no other payment option you can pick instead?
1 år siden
Casumo fortalte mig, at hvis ecoPayz ikke bekræftede mig, vil de se, hvad de kan gøre, i øjeblikket har jeg 200 dollars, jeg formåede at tjene meget mere, så jeg vil gerne hæve det 🙏
Automatisk oversættelse:
1 år siden
If this Jpay is a banking app or wallet, maybe you have to verify the account there in the first place. Ask the casino for a further explanation. I would do that.
9 måneder siden
license should be revoked!!!... I would never recommend it!!!
1
9 måneder siden
Sounds serious! Obviously, something has happened, care to share?
We may even be able to help, just give us some hints.
7 måneder siden
Im going to share my review here with you guys about the Casino matter:
----------------------------
I used to be a regular player on this casino, withdrawals usually were processed fast in less than 24 hours.
the last deposit I made was 80$ and from the casino end was a delay, I was okay with that, and while I was waiting I decided to play elsewhere.
the next day I decided to no play and take my funds back and noticed that my withdrawal was canceled.
I opened a conversation with customer service to investigate why my own money with no bonuses was kept by the casino and they said that it is mandatory to wager the amount deposited, under the argument that they don't operate as a bank. To avoid money laundering they have the right to hold my money.
After I opened a complaint on casino. guru and I got the bad news:
Quote -"Unfortunately, at this time, our hands are tied. I would recommend that you complete the wagering requirements the casino sets because you won’t be able to withdraw your funds."-
Conclusion:
I have given away 80$ because I cannot change my mind, can you imagine that 80 dollars is a money laundry? (in the first place they always ask bank statements to detect see how legit is the source of income and verify your ID)
That it is a low and cheap way to take your money and force you to lose your cash. So no I was a total naive. I was forced to, reactivate the account and play-give away the 80$.
I will never play in that place again. Advice to players, make sure you are ready to lose all your money because are never going to be able to withdraw your money until you at least wager the equivalent of your deposit.
Redigeret af forfatter 7 måneder siden
7 måneder siden
Hello.
This is really a business standard.
Casinos are not banks and pay fees for every transaction, player deposits included. Normally, you need to wager the amount at least 1-2 times before that money becomes available for withdrawal. That is a reasonable "wagering", I'd say. Some casinos apply a more progressive approach, saying the deposit needs to be wagered 3-10 times.
It is partially part of the AML procedure (Anti-money laundering, further information in free e-course)
Always check the terms to find all the details.
1
7 måneder siden
subscribed. thanks
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