Cazimbo Casino – generel debat

Hvis du vil diskutere noget i relation til Cazimbo Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Når jeg registrerer, vil det ikke lade mig... Jeg får at forbindelsen ikke er privat, hjælp

Hello.

I fear this is more of a settings or technical issue. Could you perhaps send a print screen?

I'd like to help, but honestly, for now, I don't know where to start...

Jeg placerede en indsats på €100 på kranen. Da jeg gik ind for at udbetale ved 80 ville deres side slet ikke åbnes, som om den var lukket, så jeg tabte mine penge, fordi kampen var uafgjort til sidst

Oh, are you able to access your account now? Because if you do, I would certainly contact its support or chat.

Frankly, I'd say there is little else to do for now. 🤔

Jeg forsøger at overbevise dem nu, hvor virksomheden er åbnet

Hej, søndag den 17/12/2023 lavede jeg en anmodning om tilbagetrækning på 178 euro. Jeg har kontaktet dem hver uge og har først fået svar første gang og de fortalte mig at henvendelsen er i gang med at blive behandlet i økonomiafdelingen og at det normalt tager 3 hverdage. Hvad kan jeg gøre?

tak skal du have

Hi! Is it withdrawal to card of bank transfer? May be they tell you something about holidays delays?

If nothing is still happening and the withdrawal from 17.12. still has not arrived, I would recommend to lodge a complaint. We give casinos 14 days to resolve such situations. Of course, it is possible that there were some delays due to the holidays, but since the casino has not given you any reason, I would suggest filing a complaint.

Anyway, have you had any successful withdrawals or is this your first problem with this casino ? 

Det er min første tilbagetrækning på dette casino, og efter at have læst adskillige klager og set, at jeg ikke var den eneste, der skete, besluttede jeg at åbne et emne. jeg vil holde dig informeret

Yes, I've seen that other players have had similar problems, but so far the casino has tried to resolve the complaints, so I think it could all turn out well.

Be sure to keep me updated as the whole situation develops. Anyway, do you have a verified account with the casino yet ?

Hej alle sammen, jeg har en vigtig gevinst, og Cazimbo betaler mig ikke, han beder mig om et kontoudtog, selvom jeg betaler med et forudbetalt efterbetalingskort. Nu efter to uger henvendte jeg mig til Altrocpnsumo-foreningen, hvordan løste du det?

Hi, about your problem, what did the casino tell you when you said you deposited with a prepaid card ? Do they still need a bank statement from you ? Was it your first deposit to this casino ? It is necessary to complete the account verification successfully before you can withdraw money, which I don't know if this is your case. 

However, if the casino keeps repeating the same thing over and over again and nothing has moved the whole time, I would recommend lodging a complaint here on this link. 

Our team will try to help you and we'll see where we can get to.

Are you going to go ahead or are you going to wait for the association and their response ? 

@radka Jeg klagede til dem, men de kræver mit kontoudtog, det er ulovligt, nu tager jeg sagsanlæg

How about considering the free-of-charge complaint feature for a second?

I mean, it is completely free and might save you from dealing with lawyers.

In my opinion, the bank statement is quite a standard document used for successful verification. Sometimes it's far better to cooperate than try to bring in the court hearing... As a result, it may prolong the process unnecessarily.

You know, one thing is to be bold about your opinion, but in the end, you want your money as soon as possible, am I right?

Hej gutter, jeg fik også en flot sejr på denne side den 2/01, supporten reagerer ikke engang længere, skal jeg selv melde afbud eller kan der gøres noget?

Hi there,

And what seems to be the issue?

You won, and then what?

Have you submitted a withdrawal request? Are you, at least, fully verified?

Or, what was the last thing you were discussing with the casino?

We could definitely use more insights here. 🙏

God eftermiddag alle sammen, jeg vil gerne vide, om nogen kan hjælpe mig med dette casino.

Problemet er følgende. Dette fantastiske casino, af en eller anden for mig ukendt grund, foretager ikke den pengeudbetaling, som jeg har anmodet om så mange gange. Jeg har bedt om mine penge tilbage i flere måneder, men ingen har givet mig dem tilbage. Til at begynde med, hver gang jeg foretager en hævning af penge, venter jeg mindst 5 dage på, at pengeoverførslen træder i kraft, men efter den tid sker det eneste, at jeg af en eller anden grund modtager en e-mail om, at tilbagetoget er blevet aflyst. . Dette er den situation, jeg har været igennem siden december 2023. Hvis nogen ved, hvad de skal gøre, så fortæl mig venligst

Alt det bedste

Hello. I have moved your post here, to the official thread of the casino, so also other can read it better. Have you actually tried to ask the support of the casino what is the exact reason for canceling your withdrawals? Has your account been fully verified at this casino? If you feel you need help of our complaints team, I would suggest you to file a complaint, and you can do so easily, just by following this link 👈. If you need any further assistance, please let us know.

After reading all the posts I am officially worried. I won 17000€ and I am still waiting for the first withdrawal to be processed. Should I be worried? Because if it takes one week to process the first withdrawal I will be 80 years old when I get the whole amount.