Hi Brina, thank you for sharing your experience.
We’d just like to clarify for everyone reading that your case was a unique Responsible Gaming situation, which required manual handling outside of the standard automated payout process. This is why the timeline was different from regular withdrawals.
We can’t share personal details due to data protection rules, but we can confirm that everything was processed strictly in line with licensing requirements and internal procedures, and in fact, you were paid earlier than the official deadline.
We stand firmly by this decision, because allowing play to continue beyond a block would have been against our standards and would have reflected poorly on us as a licensed operator.
Chipstars remains committed to fast, transparent payments in all regular cases, and we thank you for your understanding.
Hi nancycarriejones,
We’ve noticed your frequent posts and understand you may be feeling frustrated. However, we couldn’t locate any formal complaint under your username. If there’s a specific issue or grievance you’re facing, we invite you to file a complaint via the official channel so we can look into it properly and provide support.
Our team is always available to help, please just let us know the details so we can assist you directly.
Thank you.
Your committed to fast payments your paying people weekly. When your websites says 24hrs. You make up the weekly amount some people said you told them 5k some people you told 2.5k but it’s meant to be 3k a day. You play to peoples emotions and encourage people to breakdown and spend. So what’s changed in the past few weeks then? Are you paying daily now?
You know your truth and they are just trying to make comments public to save the casino. But, they are still playing games people are still posting reviews to shows this. I hope people read them and base joining on the reviews that show the truth
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.