Hello,
I imagine you are worried. How long have you been waiting, please?
I hate to say it, but the first verification can be quite demanding, but you still need to pass it. Even if it seems like nothing is happening, we give casinos quite some time to solve the verification and the withdrawal without our intervention.
Try to be patient, please. We will be ready for any of your updates.
I have been waiting since last 4-5 days for the verification, still showing that, wait for admin to check the documents,
Also the withdrawal is pending, withdrawal cannot process without verification.
I have submitted the legal documents for the verification purposes. But no response from the casino side.
You did well to give the casino everything you had. Unfortunately, you'll have to be patient now, because as Radka said, we're giving the casinos some time to sort everything out around verification. Specifically, it's 14 days, so if nothing has changed by then, we would try to help you. Hopefully this won't be necessary and everything will be resolved smoothly and the casino will keep you informed. So try to keep a cool head and if anything new comes up, be sure to let us know.
We'll keep our fingers crossed for you. 🤞
Hi,
I want to inform you that, today I received my 82.40€
Cirusbet.com has cleared my payment
Thanks for your support and cooperation
Great news, I'm happy with you that you finally succeeded. Do you think you'll stick with this casino ? 😊🎉
Hello guys, also got the money out today.
Have been trying to get the documents reviewed and withdraw since last December.
Only after sending an email to the address mentioned in this thread (complaints@gaminglicences.com), I was able to get the funds.
Too bad that I only became aware of it last week, had already given up on the funds and played some slots (you know what that means 😢).
Another lesson learned the hard way.
Thanks for anyone that posted on this thread!
I'd say that's fortune in misfortune. Slowly going a year without getting paid the money you won is not something I would like to experience.
It's even sadder to lose when you've been playing with money and you didn't even hope to get something.
I wish nothing like that would happen again. 😕
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
