Cryptorino.io Casino – generel debat

Hvis du vil diskutere noget i relation til Cryptorino.io Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hello everyone. I chose this casino because there were no negative reviews. And now I regret it. Since today after I made a dkposit, made several bets in this casino, I decided to withdraw an amount of $ 50. I hoped to get them quickly, since before registration I wrote in the live chat, they promised that withdrawals are considered within 15 minutes. But as it turned out, my transaction is being considered. I tried to clarify why my withdrawal is under consideration, they answered that they do not know and I need to wait. I clarified how long I need to wait, they answered that it is unknown, since they do not have time regulations. They can analyze a day, week, month, years. I then asked to clarify in which rules it is written that my withdrawal can be under consideration, but they did not write anything to me.

Hi, the casino is fresh and I haven't seen any reviews that it has, so the fact that you haven't seen any bad reviews means that there weren't any good ones either, since we just uploaded it to our site a while ago.

As for your situation, I wouldn't be skeptical right away. The casino does a check on your withdrawal, and it's not something that's uncommon. It's not a huge amount, but maybe the system flagged something and they have to deal with it. I believe they will let you know when it's over. The fact that they didn't put a time frame on it is because they don't know when the check is going to end, I suppose. But if it takes a long time, and we give the casinos 14 days to pay the player, let us know and we'll try to look into it. 

So give it some time and when the casino lets you know, update me on what they wrote. 

I'll keep my fingers crossed for you. 🤞

SPIL IKKE PÅ DETTE CASINO! FIDEL!

Jeg satsede på sport i dette casino. Derefter besluttede jeg at trække mine penge tilbage. Min konto blev blokeret, og jeg blev bedt om at bestå KYC. Jeg leverede alle de nødvendige dokumenter og bestod KYC. I 2 måneder sagde de bare til mig, at jeg skulle vente.. Jeg ventede, og til sidst fortalte de mig, at min adfærd under betting var mistænkelig, og de vil ikke give mig mine penge.

I am really sorry for this situation and that we are not able to investigate it because it is related to sports.

Have they explained what exactly it means, though? 🤷‍♀️

Casino-svindlere! Jeg lavede adskillige sportsvæddemål og hævede pengene. Derefter blev kontoen blokeret, og en verifikationsanmodning blev sendt til posten. Jeg sendte billeder af pas (indenlandske og udenlandske), to kontoudtog, en video med ansigtsidentifikation og en gentagelse af den tekst, de anmodede om. De svarede i mere end en uge, og til sidst skrev de, at kontoen var annulleret, og at der ikke ville være yderligere korrespondance. Indbetalingen var $400, og skærmbilleder af indbetalingerne blev også sendt til posten fra disse svindlere. Men mest af alt er jeg bekymret for, at mine data, billeder af dokumenter og en videooptagelse endte hos disse tvivlsomme personer, og nu er jeg bange for, at de kan bruge dem i deres svindelnumre. Jeg anbefaler ikke at kontakte dette kontor, du vil stå 100% uden penge.

Basically, even the Safety Index is lower than a favorable score, did you see?

https://casino.guru/cryptorino-io-casino-review

It stands for the casino, so it may not be that accurate for the sports betting branch. Well, based on the description, I would guess the casino won't be very interested in providing further details. Conversely, if the casino aims to comply with regulations or GDPR procedures, closing the account should eventually lead to some form of data erasure. Better to consult Costa Rica's gambling regulatory website, perhaps.

In any case, regarding the money from the sports betting winnings, if the matter is not related to the sports bets you made but rather to the failed verification, my colleagues could perhaps investigate details. Are you familiar with Casino Guru's complaint Resolution Center?

https://casino.guru/complaints/all

This is what the complaints look like.

Jeg ville gerne indgive en klage via jeres platform, men har bemærket, at Cryptorino simpelthen ignorerer jeres anmodninger. I den forbindelse har jeg besluttet, at det er nytteløst.

I understand that it may seem like a waste of time. On the other hand, if this casino keeps ignoring even your problem, the rating may get lower; more importantly, other users will see the case among the recent ones, which may also help prevent them from depositing.

No pressure, your call. I just aim to think about the others too and also I hate to see casinos go unpunished eventually.

Hello, please dont use this casino, they are scamming.

As you can see on the image i attached, i deposited and withdraw the first time and everything went smoth and nice. But now, after losing +-300 bucks, i own 300 and when i try to withdraw them, they just hold my withdraw saying it need to security check, they dont explain why, how much time the process will take, just ignore my questions and leave me without an answer. None of this is explict on the terms of service, straight scammer behavior.

I forgot to write this, i depositted from swapped and withdraw to binance in all my deposits and withdraws. Never used an unverified wallet. All my bets where on live casino from Evolution Gaming. Non sense secutiry check

Have they explained what exactly they need to check, at least?

Is it perhaps related to the gameplay of yours?

Sometimes these checks are done by the game providers, you know.

Jeg har en fornemmelse af, at alle FIFA-spil er manipuleret. Når jeg placerer et væddemål, går spillet langsommere, og der bliver ikke scoret nogen mål. Efter elleve nederlag i træk tror jeg ikke længere, at det er et tilfælde.

Bruger-ID: N9LJ66

Hello,

I guess it would be best to consult that with the game provider. 11 consecutive losses are, in my opinion, quite common. It could be even worse, as far as I can personally say. On the other hand, we are talking about a casino with a lower Safety Index and with no license; no wonder it is unconvincing.

My experience with Cryptorino has been extremely concerning from a responsible gambling perspective.

After raising concerns related to gambling addiction and safer gambling protections, I received only generic template responses and a complete refusal to acknowledge any operational responsibility.

What shocked me most was their own admission that the lack of effective KYC procedures makes identifying self-excluded or vulnerable players "harder". Despite this, they still place the entire burden on the player while continuing to operate internationally.

Instead of demonstrating meaningful responsible gambling safeguards, the company relied almost entirely on Terms & Conditions and offshore jurisdiction clauses.

Players should think very carefully before using a casino that:

operates with weak identity verification controls;

provides ineffective self-exclusion protection;

dismisses vulnerable user concerns;

responds to addiction-related complaints with copy-paste legal disclaimers.

I will be publishing full documentation of my experience, including support communications and dispute handling, across review platforms and gambling communities so other players can make informed decisions.

Ticket references available upon request.

Warning to anyone considering using Cryptorino.

If you ever experience gambling harm or attempt to raise responsible gambling concerns, do not expect meaningful assistance.

In my case:

safer gambling concerns were ignored;

accountability was shifted entirely onto the player;

no meaningful remedial review was conducted;

support repeatedly relied on offshore jurisdiction language instead of addressing the actual issues raised.

Their dispute handling process appears designed to exhaust the player with repetitive template replies rather than genuinely investigate concerns.

I strongly encourage players to research carefully before depositing funds and to read independent reviews regarding responsible gambling practices.

Well, I can see that safe gaming probably isn’t this casino’s strong point. Could you please tell me exactly what the casino told you when you tried to self-exclude? The casino should certainly take action, but I also know from experience that some casinos, as you mention in your reply, don’t have such tools, or use them only sporadically.

What exactly did the casino say when you say they’re putting the entire burden on the player?