Dbosses Casino – generel debat (side 3)

Surprisingly good news! Thank you.

Jeg har ventet på en udbetaling siden den 16. oktober, de bliver bare ikke behandlet, de bliver bare ved med at sige, at de arbejder så hurtigt som muligt, det er bare latterligt efter over 10 dage!!

Unfortunately, I've been reading numerous posts from German players about their recent withdrawal issues. Isn't it related to your local gambling law? I know some casinos struggle with sending money to Germany since the recipients bank often refuses to accept the payment. Anyway, I have no idea if this is your case.

I chatten indrømmer de i det mindste, at de ændrer RTP.

Hi, how do you mean they are changing the RTP ? RTP cannot be changed daily or however the casino feels like. They only have the option at some providers to choose what RTP they will offer if there are more options. 

However, what RTP do the games from Pragmatic provider mentioned in your screenshot have ? 🤔

Men det var det eneste positive. Siden mit sidste indlæg har jeg foretaget 50 indbetalinger der frem til i dag. Jeg har ikke haft et gratis spin på Big Bass Splash for 5 indbetalinger. Altid omkring 200 til 300 spins. Alle løb bare ud. Der må være noget, der ikke helt stemmer her. Så jeg tror, der ikke har været en RTP i flere måneder.

Hmm, I would probably try another slot or another casino. But I don't know what RTP has to do with not getting a bonus ? 🤔

Du kan næsten altid kun vinde i bonusspillet. Hvis der ikke er nogen RTP og RNG, er der så kun døde spins, eller tager jeg fejl?

Well, if the slot didn't have RTP or had low RTP then probably many spins would be dead that's true. But I don't think this should be the case. Did you try to ask the casino about the RTP of the slot or is it not visible somewhere ? 🙂

Hello,

Just wanted to reach out that I have made a complaint, it's seemingly waiting for review since yesterday but I am unable to open it, or edit or anything so I am wondering if it went through cause it seems frozen.

Any comments would be appreciated.

Thank you

No worries, our complaint team has reviewed your case and started working on it now.

We have hundreds of complaints coming in every day, so some patience is really appreciated.

Please mind the timer on your complaint, and hopefully we'll be able to get to the solution of it soon.

Dear Domi,

Thank you for your responsive. Complaint is being looked at at the moment indeed.

Kind regards