Sad, but this is why we suggest checking the casino's terms in advance.
🤔
I would personally say it is quite usual when there is no wagering or one-time wagering. Yet it may be somehow misinterpreted, I reckon. Of course, I'll get it checked.
But why are you in trouble? Gained not enough?
I made a deposit with prior confirmation that it was not a sticky bonus, but it was in fact a sticky bonus.
I am having trouble withdrawing much of my balance because of this.
Thus, I have the same question: Did you check the bonus terms in the casino?
You know, you should do that anytime. There was the very same situation in another casino, and as I'm sure you know, we used the same definition as the casino itself. 🤷♂️ So, how does it look on the casino's side, please?
I'm sorry you did not win enough to fulfill the current condition.
Yes. Bonuses were sticky unless otherwise stated.
However, the casino guru explained to me that the bonus I used was an exception and not sticky.
I was hoping for the casino's terms, printscreen perhaps?
Yes. It is clearly stated here.
Cool, thank you.
So you should have been able to see that too, right? 🤔
This is why we always say that players need to check the bonus terms specifically on the casino page.
We acquire information from casino representatives, and sometimes they just make mistakes. So, as the first print screen says: "All terms apply"
I believe I already asked you to use the "update us" feature in this case right?
https://casino.guru/depositwin-casino-review
Thank you kindly 🙏
Yes. When I selected this bonus on the casino page, I did not specify that it was a sticky bonus.
Therefore, I made the deposit assuming that the casino guru's information was up to date.
(I can't see it because I already took advantage of the bonus)
Aha, so the moment you took the bonus, the terms said nothing regarding it being sticky - did I get it correctly, please?
yes.
However, when I played the game and tried to withdraw the money, it turned out that it was actually a sticky bonus.
Hello
In fact on this casino, like many of the same house, all bonuses without a wager are sticky bonuses. With max withdrawal x5 or x10 depending on the casino.
The only ones that aren't are those who have a wager.
Non-sticky with unlimited removal often.
Avoid casinos that offer a wager + limited withdrawal. There, for me, it is seriously exaggerated to put so many restrictions
yes.
However, when I played the game and tried to withdraw the money, it turned out that it was actually a sticky bonus.
So it's quite unpleasant when you found out so late. But did you finally manage to complete this bonus, did you manage to withdraw something from it or do you still have a problem ?
Hello
In fact on this casino, like many of the same house, all bonuses without a wager are sticky bonuses. With max withdrawal x5 or x10 depending on the casino.
The only ones that aren't are those who have a wager.
Non-sticky with unlimited removal often.
Avoid casinos that offer a wager + limited withdrawal. There, for me, it is seriously exaggerated to put so many restrictions
Thanks for your input. I see you don't like such bonuses and do you use any or do you avoid bonuses ?
A large portion of the balance is a sticky bonus and cannot be withdrawn.
Hello
yes I sometimes use bonuses. especially if my deposit is small or to try out a casino.
Sticky bonuses with withdrawal x5 or more, I sometimes take them.
What I don't like are bonuses with a limited wager + withdrawal (I'll skip those ones directly).
Or those with a sticky bonus and x5 limited cashout, that's really little.
Some casinos offer sticky bonuses +unlimited withdrawals, I think they are the best
I believe that whenever you make a deposit and get a bonus, your withdrawal shouldn't be limited at all. I'd accept this only to no deposit bonuses. I can't imagine playing, winning a huge amount (being extremely lucky), but not getting it paid out just because I agreed with a bonus terms...Such cases happened, will happen and they're always very sad 😕
Bare hold dig væk fra dette beskidte kasino. Jeg har satset over €1,25 mio. Jeg var meget heldig i starten. Men så gik det hurtigt, og alt og mere gik tabt.
Leaderboardet er en absolut joke, i hvert fald hvis du spiller med lidt højere indsatser. Du er KUN berettiget til bonusserne, hvis du:
Så hvis jeg er heldig, er jeg ikke berettiget til min månedlige bonus på €1.500 eller min ugentlige bonus på €500 (som er prisen for førstepladsen).
Efter at jeg mistede omkring 20.000 €, rapporterede jeg til support om mine absolut nådesløse sessioner. Delvist spillet ned €3000-4000 uden bonus (bonusværdi €240!!!), uden hits. Bare døde spins. De samme scripts/procedurer fra spilsessioner gentog sig selv. Forskellige dage, forskellige tidspunkter. Hvis der nogensinde kom en bonus, var den 15-30x. Efter den mest bonus var der normalt 20-30 døde spins eller 50 spins uden nogen gevinster, dvs. max indsats tilbage.
Da jeg har været loyal kunde i omkring 2 måneder, bad jeg om en bonus. Det eneste, der fulgte, var udtalelsen om, at det forhåbentlig snart ville blive bedre for mig, og at du ikke ville være i stand til at kreditere mig nogen form for bonus. Jeg modtager min rakeback og de andre bonusser (dagligt/ugentlig/månedligt).
På et tidspunkt bemærkede jeg også, at historikfunktionen i min hovedslot ikke virkede, i uger og stadig den dag i dag! Det betyder, at der ikke er nogen reel måde at forstå, hvor dårlige sessionerne faktisk var.
Please - Enhver, der spiller lidt højere indsatser. Faktisk burde alt over €2-4 undgå dette casino. Hvis du rent faktisk vinder, venter du evigt på pengene, selvom du har tålmodigheden! Kasinoet forsinker også bevidst udbetalingen eller forsøger at trække den ud!
Jeg vil ikke give en øre mere for dette casino. Dette lugter mistænkeligt af bevidst manipulation.
Tilføjelse: Mange af mine første vellykkede sessioner. Blev afbrudt. Spillet lagde dybest set på og blev derefter genstartet. Jeg tror ikke, jeg behøver at fortælle nogen, hvordan sessionen gik bagefter. At gå ned lige før bonussen var heller ikke ualmindeligt!
Hi!
Im almost new to this site, I read you review at this site before I deposited. Today I was googling around about this casino DepositWin, due withdrawal problems. I have played there since 9:th of April. I read the rules completely and have also got confirmation that the withdrawal is on its way (I pretty sure they are not due a big different tone in emails with the support team). I also have a screenshot from my withdrawal history. That says: in progress.
Please help me out or warn others!!
Regards
/C
Have you got any update regarding your withdrawal by now, perhaps? Are you still able to log into your account and ask the support what is the withdrawal processing time, have you come across this information somewhere? Please keep us informed about this situation, so we could give you a hand if needed.
Hi there and thanks for a fast reply.
Yes I can log in to the site. The chat says they are not connected with finance and can’t help me.
Not really. I deposited in bitcoin and withdraw with bitcoin and there is always a transaction hash from those transactions. I have asked for the transaction hash for few days and don’t understand why they don’t want to give it to me.. I asked why my transaction says "in progress" and why I doesn’t say processed.
This email I received yesterday:
Hi Christian,
Thank you for your message and apologies for the delayed response.
We acknowledge your concern regarding the withdrawal processing time. Rest assured, the transaction was approved on our end a few days ago.
We are currently investigating the matter with our payment processor and will update you as soon as we receive more information.
Thank you for your patience and understanding.
Warm regards,
DepositWin Finance
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