3 år siden
Hvis du vil diskutere noget i relation til Ditobet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Ditobet Casino – generel debat
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3 år siden
Kasinoet har modtaget et stigende antal dårlige anmeldelser og klager i løbet af de sidste par dage og uger.
Kasinoet konfiskerer ulovligt gevinster fra spillere og indefryser konti. Det er systematisk kriminalitet.
Hvorfor har casinoet stadig et ry på 8,1? Dette er bedrag og skal ændres.
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SvarCiter2
3 år siden
Hello,
if we find that the casino is using any unfair practices - preferably by dealing with complaints, because the user rating score is kept separately from the casino's reputation, we will change the score accordingly.
I hope we will be able to help with your complaint, I'm just not sure, if your complaint is related to sports betting, please?
3 år siden
No, its not. My complaint contains also winnings from Live Casino. Of course I did also some bets but won also a high amount of money in Casino.
I mean you can not consider the user reviews separately.
When you have 8 negative 1 Star complaints with a total Rating of 2,1, you can not give the casino a reputation of 8,1. It makes no sense.
Its proven by many Reviews on trustpilot and as well as in your Platform that the casino confistcate winnings from many players.
This is crime.
SvarCiter1
3 år siden
Thank you for the confirmation. It's just that we do not deal with sports betting, so I want to make sure this is not the issue.
We also, and now I'm getting back to the ratings, do not incline to get into consideration anything that we can't evaluate with certainty. We are only interested in provable pieces of information - such as complaints submitted via our resolution center. I'm sure you can understand that user reviews are completely unprovable and hence kept separately. Though we understand that user reviews can be handy for several players so we try to keep some standards and approve only those that provide some value for example.
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