Dolly Casino – generel debat (side 2)

Basically the game provider will need to audit my game activity but who knows if that is true or not Live Chat is as useless as tits on a bull

So they have enforced max bet and games which is quite useful for today. A lot of casinos don't have that. 

On the other hand, it was a no deposit bonus, so weren't there requirements attached to it from your VIP manager? 

I also see that the game provider should do the investigation of your gameplay according to what you say. 

So at the moment it's probably best to wait and see what they find out and what they write to you. If nothing turns up, then you have an open complaint and we will try to help you.

At dolly casino if you are on a bonus the gamewant let you bet above the set limit $7.50 . And if the gane is not allowed to be played on bonus you cant select the at all .

That $100 says deposit bonus but i def did not deposit any money to gef that $100 .the VIP manager gave it to me to encourage me start plsyimg again mate and he because of a isdsue with a withdrawl few weeks earlier

Sorry about my grammar mate im on the work bus in Ghanaa .at the monent .

I have had another casino fo something siiiliar to me once when i purchess somd casink credit with accumalteex coin bnus system tbey had .

But they told me the reeason why straight awsy

Thanks for your help.

It will be interesting to see what they decide because $7k

is a good days work but my deposit teach month were alo5 mor3

then $7k . I personally think i should be allowed to keep that $7k as 8 did nothing wrong at all if i was the casino boss i would sacrifice $7k

for a player that has constantly deposited large sums each month ,

If they so No to me i want the account closed immediately with Dolly Casino .

Let's see how the decision will be made and what information will surface from the casino and towards us. Then we will be able to talk more about it because for now we can speculate. 

However, you don't know if this bonus also had a maximum cashout?

Deposit bonuses don’t have max cash out limits, only the casino give away of free spins from what i can recall

How long do these issues usually drag on for .

Thank you for your reply. I can't tell you the exact time period because it depends on what our team finds out, when the casino is contacted, etc. 

However, I have seen that Tomas has already managed to reply to you, so it has moved forward again. So when you find the time, please do the same and give him what he needs.

Thanks for your cooperation.

Hi , still no feed back from anyone at Dolly Casino no even a email from there so called Personalised VIP manager .

If this is how they treat a player who are VIP and consistently depositing big sums each month i can only imagine how they treat the rest of there player

hej jeg har to igangværende klager med Dolly jeg er VIP 5 niveau. to sejre lavet i udbyder stikelogic slot delicius slik hvor den 14 02 på omkring 6 vandt i spin for at vinde 200 euro w derefter på omkring 7 et andet spin for at vinde runde vandt 500 euro begge ikke krediteret til min konto.

Jeg har ventet på et svar i 22 dage, fordi jeg har penge fast i multijoker spilleautomaten altid stakelogic bonus ikke gennemført på grund af softwarefejl. De svarer mig efter 20 dage, at jeg skal rense cacheahahahahha. De er svindlere og ikke særlig korrekte. Jeg har allerede udfyldt kortene for tilbageførsel af alle indbetalinger foretaget i 12 måneder. Jeg har alle e-mails. chats og telefram med vip manager for support. og om nødvendigt går jeg hen og indgiver en klage. hold dig væk fra alle disse ex rabidi kasinoer. De er svindlere, jeg vil have mistet 200.000 euro på to 3 år. så når du vinder for at have pengene er det en smerte mere end 1500, du kan ikke om dagen. men betalingerne endda 100 000 tusind euro.

I have made withdrawn successfully in the past with Dolly Casino .

I was still playing and had not even tried to withdraw the money in my account when it vanished . The lack of feed back from them is the most annoying thing just have to see what happens i suppose .

The casino cant actually manipulate the games on there sites they are deigned and maintained by the Game Provider .

The casino controls our accounts though i could be wrong though

Good luck with your trying to get your cash back i hope your struggle is not to frustrating but i think you will find it will just dragg on and on i which is not healthy at all ,

. Good luck

se i dag fortalte de mig i chatten, at efter en kontrol bekræftede de, at gevinsterne blev udbetalt for 500 euro. Jeg sendte historikken for min konto, og der er ingen gevinster på 500 euro, mens der er en smuk historie om gevinsten til at dreje hjulet. i morgen går jeg videre med en anmeldelse for svindel og en tilbageførsel af alt. banken gør alt, jeg gør ikke andet end at udfylde og underskrive.

de er tyve, de svarer ikke på e-mails tror, ​​at efter en måned, hvor jeg bad om detaljerne om indbetalingerne med metode og kortnummer, sendte de mig den, som jeg også kan se i min kontos historie. skammeligt og dumt selv alt til min fordel

The casino support told me in live chat that they cant actually check our accouhts or game activity/history they reckon only the Game provider has thaf access which souded a big strange .

I see, and have you written to Tomas what he needs for his complaint? I didn't see your answer there, so I'm wondering if you sent him an email or what it's like.

Oh, well, that's pretty sad. I don't know if the game provider is investigating this thing or the casino, did they tell you? 

As for the chargeback, have you already requested it or is it just a last resort? 

If you feel like you don't know what to do next, feel free to open a complaint with us and we'll try to help.

What do you think?

Hi , jus5 sent Tomas email then with photo etc

Thanks for the answer, of course, I only asked because I was not sure so that the investigation could continue.

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As for the chargeback, it is possible that it will close the door to play later in other casinos, so that's why I asked if this is a last resort for you until you have exhausted other options. But you can get a lot of information about it in this thread, so check it out.

As for the rating, that's why we need players in trouble to open complaints to find out if they really made a mistake or not. Depending on whether they try to solve it or just let things go, the safety index will change.

As far as what you are asking from the casino, you will have to mention it to Nick, because I don't handle complaints. 

I firmly believe that it will be resolved somehow and the situation will be ended with a fair outcome. 

I will keep my fingers crossed for you.🤞