EstrelaBet Casino – generel debat

Hvis du vil diskutere noget i relation til EstrelaBet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I dag, den 10/05/2023 kl. 18:11, lavede jeg en pix på 200,00 R$, og den kom ikke ind på min Estrela-væddemålskonto, jeg fremsatte flere klager for at støtte og fik ikke svar, jeg beder om hjælp fra Casino Guru for at løse sagen.

Indbetalingen, jeg lavede via pix på R$ 200,00 blev ikke krediteret min Estrela bet-konto, jeg har allerede bedt om hjælp via chat, sendt en e-mail og intet blev løst indbetalingsdato 10/05/2023 kl. 18:11

Hello.

That's unfortunate 🙁

However, stick with your complaint, please; this is not a way to speed things up, and I also suggest you read this guide to find more details about what to expect.

As far as I can see, it is your turn now. Please note that we have one week to respond to you each time the timer is on our side. Needless to say, all team members strive to reply sooner, but some complaints are more complex. You're given the same amount of time, by the way.

Sadly, in the case of lost deposits, there is not much we can do.

"if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider."

Good luck!