Yes I played couple years ago. Started with 25$ no deposit bonus, completed wagering, and then when I tried to withdrawing some money,but uncusesful. their chat support only replied "that KYC verification is in progress" and to be patient. in the end they annoyed me so much that I go to self exclusion. that's my experience playing in that "casino"
Frustrating, for sure. Thank you for sharing.
on the lcb.org forum, that information was published 2 months ago by the site administrator.
Hmm, I would expect things to change for the better in that time. So let's see if they respond to the complaints you mentioned.
Be sure to let me know if you have any further information.
This is one of my favorite online casinos. The representatives are excellent, the brief emails they share throughout the week are worth reading, and they almost always will have a promotional free play available. Give them a try and lll
This is one of my favorite online casinos. The representatives are excellent, the brief emails they share throughout the week are worth reading, and they almost always will have a promotional free play available. Give them a try and lll
And would you like to describe some of your playing experience as well, perhaps?
However, the casino management continued as before. More and more players are complaining, and the casino rep is no longer responding.
Jeg ved bare ikke, hvorfor min anmeldelse af dette casino blev afvist??
That's sad, I was expecting it to be more positive but apparently nothing has changed in those two months as you say.
As for your user review, it was approved, I think there was just some mistake. 😉
lcb administrators are tried to communicate with casino rep again, but it was for a very short time.
Hmm, so we'll see if it gets better with time or not. Probably everyone would be happier if it was. 🙁
Du har offentliggjort min anmeldelse, selvom det tog dig lang tid. Ikke alle anmeldelser kan være positive. Eurobets har modtaget den kritik, det fortjener.
I don't think it's a problem for me when a casino gets a negative review. We do everything according to our rules that we have set. It was simply wrongly evaluated, so that's why it took longer.
Fejlbedømt af hvem?
By us.
Jeg har været en langtidsspiller på Eurobets Casino. Under COVID-19-pandemien i 2022 blev mine gevinster ikke udbetalt. Den angivne årsag var pandemien. Jeg lukkede oprindeligt min konto hos Eurobets Casino. Jeg blev derefter informeret om, at manageren var skiftet, og at der ikke længere var problemer med udbetalinger. Så jeg gav casinoet en chance til, og i de sidste to år har jeg indbetalt og spillet regelmæssigt på Eurobets Casino.
For fem uger siden tjente jeg endnu en fortjeneste på €3700.
Eurobets Casino udbetalte mig dog kun €998, og resten står i kassen.
Efter at have spurgt, blev jeg i løbet af de første par dage informeret om, at min udbetaling allerede var ved at blive behandlet. Desværre har jeg stadig ikke modtaget den. Jeg har sendt adskillige e-mails uden at have modtaget noget svar. Det samme gælder livechatten. Så i går, efter fire ugers tavshed, kontaktede Olive mig og tilbød en bonus på 200%, hvis jeg hævede €900 af min gevinst. Deres argument var, at det at hæve de €900 og investere dem i bonussen ville forbedre mine fremtidige udbetalinger. Jeg har vist stor tillid og forventer, at et velrenommeret casino ikke misbruger den tillid. Intet velrenommeret casino opfører sig sådan!
I wouldn't call a casino with such a safety index like this one reputable, really, to tell you the truth. 🤷♀️
May I ask, though, if the rest of your winnings is still visible in your casino account?
You could file a complaint here, actually, if you wish, but I cannot tell you for sure if it will get resolved because, unfortunately, this casino usually doesn't want to communicate with our team.
But even if the complaint gets unresolved, it'll help to lower the safety index, and then others will better understand that something is not okay there, you know.
So, think about it, please, and let us know what you decide.
Ja, gevinsterne er stadig synlige på min casinokonto. Der er stadig 3 udbetalinger, der venter. Desværre fortsætter det samme. Enten er der ingen svar, eller hvis nogen svarer, får jeg besked på, at jeg ikke skal bekymre mig, mine gevinster vil blive udbetalt. Desværre er der ikke blevet udbetalt noget endnu. Jeg vil gerne indgive en klage.
Det er ikke en måde, et casino skal behandle sine kunder på.
Jeg har spillet og indbetalt på dette casino i næsten 7 år. Jeg har været medlem siden casinoet åbnede i 2018.
You surely should try the complaint. Please follow this link where you can submit it.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
