FatPirate Casino – generel debat (side 9)

Godmorgen,

D+6 (uden at lægge dagene siden 27. august sammen) og stadig ingenting.

Jeg har genlanceret min forespørgsel til dem så mange gange, at jeg altid får de samme generiske svar, det ser ud til. Jeg er virkelig træt og træt af alle disse undskyldninger, som i øvrigt er de samme som svarene. Jeg har virkelig ikke mere tålmodighed 😔 Jeg skulle have modtaget e-mails om, at alt er i orden, og ja, intet som helst indtil videre, fantastisk...

I understand why you're frustrated, I would be too, to be honest.

But don't give up while our team is working on it; there's always a chance that it will turn out well. Maybe that's exactly what the casino wants, for you to give up.

I know that waiting isn't easy, and after such a long time, it can be annoying, but it's what will move us forward.

I realize that this may not be a satisfactory answer for you, and I may be repeating myself, but I can't give you any more than that. I believe that if you hang in there, it will work out.

God dag,

Jeg undrer mig over, hvad din begrundelse er for at give et casino som dette så høje bedømmelser. Faktisk burde sådanne casinoer være sortlistet for at beskytte spillere mod dem.

Vilkårene og betingelserne er uvenlige over for spillerne, og det er pænt sagt.

En udbetalingsgrænse på 500 euro er helt klart tilstrækkelig.

Så hvordan kan sikkerhedsindekset være så utroligt højt?

Hvilken slags sikkerhed kan et casino med så lave udbetalingsbeløb tilbyde mig, hvis jeg vinder et større beløb?

Der er ingen sikkerhed, hvis jeg har vundet 10.000 euro og kan hæve 500 euro om dagen, hvilket i øvrigt afhænger af, hvor hurtigt supporten rent faktisk virker.

Jeg har en situation, hvor jeg nu er nødt til at jagte penge.

Hvorfor? Fordi vilkårene og betingelserne ikke er udtømmende forklaret under registreringen, hvilket velrenommerede casinoer gør.

Derfor: HOLD DIG VÆK! Upålidelig!

Hello, I see. let's break it down a bit.

That, in my opinion, is why it is important to read these terms before registering, depositing, or playing. You are correct; if the casino is unable to present you with clear limits, perhaps through live chat or email support, I would advise you to reconsider your decision to play there any longer.

Thank you for bringing this up. Based on previous posts, I believe this casino has a lot of room for improvement.

Still, the Index primarily reflects their willingness to pay. If the casino changes the limits or makes them unclear for players retroactively, filing a complaint is a wise decision. 👍

Hej, jeg har haft et problem med dette rod, FatPirate, i et par dage nu.

• Den 2. oktober havde jeg en flot gevinst på spilleautomaterne (jeg gemte endda genspilningen: https://www.pplink.social/N9abuohpVr) uden at bruge nogen bonus, kun min rigtige saldo. I de følgende dage omsatte jeg en del af min gevinst, men jeg havde stadig en saldo på over €500.
• Den 6. oktober, pludselig, kan jeg ikke længere få adgang til min konto. Hver gang jeg prøver, får jeg denne fejl ("Din konto er under gennemgang"):

• Jeg prøvede at kontakte chatten for at bede om en forklaring, men de fortalte mig, at de ikke kunne gøre noget, og at jeg var nødt til at kontakte den relevante afdeling via e-mail. Jeg kontaktede support via e-mail. support@fatpirate.com én gang den 6. oktober og så igen den 7. oktober, men jeg har stadig ikke modtaget noget svar.
• Jeg vil gerne have min konto genåbnet, eller at FatPirate I DET MINDSTE lader mig hæve mine penge, da jeg har vundet regelmæssigt ved at spille på deres spilleautomater. Jeg kan ikke poste et skærmbillede af mine penge og/eller anmode om en udbetaling, fordi jeg ikke kan logge ind.

Hi, I see you've gotten yourself into an unpleasant situation. The most important thing for me is that they didn't give you any explanation as to why this happened and why your account is under review. If you wrote to the relevant department and no one responded, then that's not quite right. 

Something in the casino may have triggered this. Did you pass account verification and send any documents or it wasn't necessary? 

Jeg uploadede ikke noget, fordi afsnittet "bekræftelse" sagde, at det ikke var nødvendigt at uploade dokumenter.

Okay, then I would say it would be appropriate to open a complaint.

Our team will try to help, if they didn't want any documents and just blocked your account and they don't respond, it will be the best solution.

Are you in?

If so, you can open complaint here on this link. 👈

Ok tak, jeg åbner klagen med det samme

If you have any news, you can let me now. 🙂

My fingers are crossed for you. 🤞

wallet

Hi, is there anything you'd like to say about this casino?

This is pretty much meaningless, so I'd appreciate it if you could share something worthwhile here.

Hi has anyone had issues with verification being delayed for over 2 weeks? ive olayed for years and won alot of money and theyve completely restricted any withdrawals untill kys is complete however they are seriously dragging it out i won on the 18th july and have sent daily emails since but no update and no explanation on what the delay is

Hello,

Can I ask whether you have already been verified, or if you still need to provide something, or if the casino is currently reviewing something?

Even so, I would still open a complaint with us, as we give casinos 14 days to resolve these situations. From what I can see, you have already done that, which is a good step.

Please let me know the details, and in the meantime our team will try to assist you.

I have already submitted all the requested documents and they have not asked for anything else. I was never asked for kyc untill after id already withdraw multiple £1k daily withdrawals but even after providing the documents they have still blocked withdrawals

Alright, and the fact that you provided them means that you're still going through the verification process, right?

Is the casino still checking your documents or something similar? You haven't successfully completed the verification yet.

I think that's important to know at this point.