1 måned siden
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FavoritoBet Casino – generel debat
1 måned siden
Registreret. Foretog mit første indskud. Da depositummet kom til balance, blev jeg straks blokeret. De stjal mine penge og ønsker ikke at give dem tilbage. De tilskrev mig flere konti på én gang. Og jeg havde ikke engang tid til at komme ind på pladsen. Tyve og svindlere
Automatisk oversættelse:
1 måned siden
This sounds like a horrible first experience indeed.
Could you, please, be more specific, though, and tell us more about it? I believe our complaint team could be of any help in this case.
What do you mean by this, for example: "They attributed several accounts to me at once."? 🤔
I am not sure if I understand it correctly.
So, please, tell us some details about this issue, and then our team could look better into things and hopefully help you out.🙏
1 måned siden
Nå, jeg har allerede beskrevet det i detaljer. Og det faktum, at der er flere konti, ligesom jeg registrerede ikke den første konto. Selvom jeg så dette casino på dit forum og registrerede mig for første gang. Under alle omstændigheder er det helt uden for rammerne at tage depositum og blokere det. Jeg havde ikke engang tid til at gå gennem verifikation, jeg lavede bare en indbetaling og fik straks en blokering
Automatisk oversættelse:
1 måned siden
So, do I understand correctly that the casino is accusing you of multiple accounts despite you opening just one account there?🤔
Did they tell you why they think you have more accounts there? How or on what grounds do they think so?
Did the send any kind of proof of that, perhaps?
I believe that our complaint team could really help in this case and contact the casino to find out if there was any mistake done, by any chance.
If you wish to file a complaint, here's the link you need to follow to do so.
Please let us know if you need any more assistance with it, and also keep us informed about any updates.
1 måned siden
So, do I understand correctly that the casino is accusing you of multiple accounts despite you opening just one account there?🤔
Did they tell you why they think you have more accounts there? How or on what grounds do they think so?
Did the send any kind of proof of that, perhaps?
I believe that our complaint team could really help in this case and contact the casino to find out if there was any mistake done, by any chance.
If you wish to file a complaint, here's the link you need to follow to do so.
Please let us know if you need any more assistance with it, and also keep us informed about any updates.
1 måned siden
Dear artemsl2000,
We are truly sorry to hear about your experience. Please understand that due to privacy and security reasons, we cannot discuss specific cases or disclose details about individual situations publicly. However, we want to emphasize that FavoritoBet takes security measures extremely seriously. Our policies regarding duplicate accounts and suspicious activities are stringent and universally applied to protect all our users and maintain the integrity of our gaming environment. We are committed to providing a fair and secure experience for everyone. If you have any concerns or need further assistance, we encourage you to contact our support team directly.
Thank you for your understanding.
Best regards, FavoritoBet Team
1 måned siden
Hello, FavoritoBet Team.
Thank you very much for your contribution on our forum.
I would like to inform you about our rules for casino representatives, so everything is in order here.
Please read those here and do accordingly as soon as possible, so you will be able to reply to your players directly here on our forum.
If you have any questions, don't hesitate to contact us.
4 uger siden
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Redigeret af forfatter 1 måned siden
4 uger siden
Hej, først og fremmest, tro ikke et ord af dette indlæg fra Favoritobet over mit. Så snart du vinder ikke bare 50, men 1000 euro, vil du ikke blive udbetalt. Jeg havde en udbetalingsanmodning på 1000 euro, som jeg annullerede for at udbetale et endnu højere beløb. Jeg annullerede hævningen og så forsvandt pengene, altså blev stjålet fra casinoet. Jeg gik straks ind i chatten, og de kunne ikke hjælpe og sagde, at de ville tage kontakt. Jeg blev derefter hemmeligt blokeret fra chatten, og der blev heller ikke besvaret nogen e-mails. Det betyder, at der blev stjålet 1000 euro, og nu er kasinoet stille. Så snart du vinder, er det sjove slut for jer spillere.
Automatisk oversættelse:
4 uger siden
Det næste punkt er ansvarligt spil, der er mange grænser, som du kan sætte for dig selv, men!!! du kan slette grænserne et sekund senere uden afkøling.
Automatisk oversættelse:
4 uger siden
Og nu til den katastrofale KYC-verifikation. Jeg havde kun indbetalt 200 siden jeg registrerede mig og ville hæve 1000 (stjålet af kasinoet). Jeg havde allerede uploadet en selfie med ID, ID foran og bagpå og et kontoudtog som bevis for adresse. De ville så have mit skatte-id-nummer, vær forsigtig med dine data. Curacaos myndigheder, hvor casinoet har licens, har aldrig hjulpet en spiller med et problem, og det er derfor, myndighederne er ligeglade med, hvad der sker med spillernes data.
Redigeret af forfatter 4 uger siden
Automatisk oversættelse:
4 uger siden
Hej, først og fremmest, tro ikke et ord af dette indlæg fra Favoritobet over mit. Så snart du vinder ikke bare 50, men 1000 euro, vil du ikke blive udbetalt. Jeg havde en udbetalingsanmodning på 1000 euro, som jeg annullerede for at udbetale et endnu højere beløb. Jeg annullerede hævningen og så forsvandt pengene, altså blev stjålet fra casinoet. Jeg gik straks ind i chatten, og de kunne ikke hjælpe og sagde, at de ville tage kontakt. Jeg blev derefter hemmeligt blokeret fra chatten, og der blev heller ikke besvaret nogen e-mails. Det betyder, at der blev stjålet 1000 euro, og nu er kasinoet stille. Så snart du vinder, er det sjove slut for jer spillere.
Automatisk oversættelse:
3 uger siden
Hello,
We would like to remind all our players that FavoritoBet strictly enforces its terms and conditions to maintain a fair and secure environment for everyone. One of the core rules is that each player may only have a single account on our platform. Violations of this policy, such as duplicate accounts, may lead to restrictions on withdrawals and other account limitations.
Our goal is to ensure transparency and fairness across the board, and we appreciate players' understanding of the importance of these guidelines. If you have any questions or need clarification regarding our rules, please reach out to our customer support team.
Thank you for being a part of our community.
Redigeret af forfatter 3 uger siden
3 uger siden
Hello again Yasin61,
We will respond to the rest of your queries individually.
Redigeret af forfatter 3 uger siden
4 uger siden
Og nu til den katastrofale KYC-verifikation. Jeg havde kun indbetalt 200 siden jeg registrerede mig og ville hæve 1000 (stjålet af kasinoet). Jeg havde allerede uploadet en selfie med ID, ID foran og bagpå og et kontoudtog som bevis for adresse. De ville så have mit skatte-id-nummer, vær forsigtig med dine data. Curacaos myndigheder, hvor casinoet har licens, har aldrig hjulpet en spiller med et problem, og det er derfor, myndighederne er ligeglade med, hvad der sker med spillernes data.
Automatisk oversættelse:
3 uger siden
Hello Yasin61,
Thank you for your feedback. We would like to clarify that KYC verification is a standard and legally required process designed to protect both our platform and our players. At FavoritoBet, we adhere to the highest standards of compliance to prevent any potential misuse, money laundering, and to ensure a secure environment for all users.
The verification steps, which include ID verification, proof of address, and in some cases additional documentation, are implemented to verify the authenticity of player accounts and to comply with regulatory requirements. These steps are essential in maintaining a fair and responsible gaming platform.
Curacao authorities and FavoritoBet are committed to safeguarding players’ data and upholding rigorous security protocols. If you need further clarification or assistance with your verification, please feel free to reach out to our support team directly.
Thank you for your understanding and cooperation.
Redigeret af forfatter 3 uger siden
4 uger siden
Det næste punkt er ansvarligt spil, der er mange grænser, som du kan sætte for dig selv, men!!! du kan slette grænserne et sekund senere uden afkøling.
Automatisk oversættelse:
3 uger siden
Hello again Yasin61,
We take Responsible Gaming very seriously at FavoritoBet, and we want to clarify that the information provided in your comment is incorrect. Our Responsible Gaming features are designed to support players who may need help managing their gaming habits, and we ensure that all limits set are enforced according to industry standards.
The limits cannot simply be removed instantly, as they are part of a carefully structured system meant to help players exercise control and maintain a healthy gaming environment. FavoritoBet is committed to the well-being of our players, and we apply strict policies to uphold that commitment.
If you have questions about how our Responsible Gaming tools work, or if you would like to know more about setting or adjusting limits, please feel free to reach out to our customer support team.
Thank you for your understanding.
3 uger siden
Jeg har kun én konto, det er din første løgn😉
Automatisk oversættelse:
3 uger siden
Er du seriøs med, at Curacaos myndigheder overholder noget? Dette er en meget tvivlsom licens, hvor spillere ikke bliver hjulpet, hvis de har klager.
Automatisk oversættelse:
3 uger siden
Jeg har lavet en video af, hvordan jeg sætter en grænse, og hvordan jeg kan slette den umiddelbart bagefter. Jeg sender dette til Casinoguru og uploader det til YouTube. Vil du lyve mere her eller hvad?
Automatisk oversættelse:
3 uger siden
Jeg vil gerne have, at casinoejeren, Melina Castillo fra Kroatien, kommer med en klar erklæring om dette. Alt, hvad de siger, er løgn, og jeg kan bevise det.
Redigeret af forfatter 3 uger siden
Automatisk oversættelse:
3 uger siden
Hvor er mine 1000 euro, som ikke blev tilføjet tilbage til min konto, efter at jeg annullerede min udbetalingsanmodning på 1000, men som simpelthen var væk, så at sige stjålet?
Automatisk oversættelse:
