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Fiery Play Casino – generel debat (side 2)

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3 uger siden
gbdk
Gez85
2 uger siden
gbdk

Have you already showed this also to our team?

2 uger siden
gbdk

Hello King No its says file to big

Redigeret
Gez85
2 uger siden
gbdk

If you think it is relevant for your case, have you tried to send it through an email to Veronika?

Jaroslav
2 uger siden
gbdk

No, because the confiscation is stated in their terms, so they are allowed to do it. I consider it predatory, but as I said, they are allowed to do it and they did.

My complaint is about the fact that I was required to wager previously lost money before I could withdraw my winnings.

Gez85
2 uger siden
gbdk

Understood. 🙂

So hope at least that will come to a positive end.

2 uger siden
rodkgb

Spil ikke på dette casino i dit liv https://47fieryplay261.com/ro-ro/player/profile-data Jeg vandt 80 millioner, og han hævede mine penge... tyve

file
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Automatisk oversættelse:
Costinel
1 uge siden
gbdk

Hi, could you please explain what exactly happened and why the casino took away all of your winnings?

I’ll definitely need a bit more detail about the situation so I can understand what happened and see whether we might be able to help you.

1 uge siden
rodkgb

Jeg modtog en bonus på 38 lei. Fra den bonus tjente jeg 20 millioner, hvorefter han hævede de 20 millioner fra mig med den begrundelse, at det, du havde tjent, blev hævet fra bonussen, og du har tilbage bonussen på 38 lei 😂😂😂 Det er politikken hos Eie.

Automatisk oversættelse:
Costinel
1 uge siden
gbdk

Did you check whether the bonus had a maximum cashout limit? That can often be an important factor in situations like this and might explain why you weren’t able to withdraw the full amount.

For example, if the bonus was only 38 lei, I could imagine there being some limit on how much could ultimately be withdrawn from winnings generated with it. So I’d definitely check the specific bonus terms to see whether a maximum cashout applied.

Jaroslav
1 uge siden
rodkgb

Dette er, hvad de forklarede mig: uanset hvor meget du vinder, vil udbetalingen være præcis den samme som bonussen, i dette tilfælde 38 lei... det er udbetalingsgrænsen.

Automatisk oversættelse:
Costinel
1 uge siden
gbdk

In that case, I don’t really see a problem. If the maximum win is clearly stated in the bonus terms, then it’s important to read those conditions before accepting and playing with the bonus.

Bonuses quite often come with a maximum cashout or maximum win limit. Without such restrictions, some bonus offers simply wouldn’t be sustainable for the casino.

Jaroslav
1 uge siden
rodkgb

Så skal jeg forstå det sådan, at du er administratoren af ​​den side? Okay, glem det... Jeg håber, at ingen spiller på denne elendige side længere.

Automatisk oversættelse:
Costinel
1 uge siden
gbdk

Hello, my colleagues just explained that accepting a bonus does not appear to be a forced action, and if you have all of the bonus terms clearly displayed in advance, it is essentially up to you to decide whether you accept not only the bonus but also the associated rules.

Many players play completely without any bonus because they don't like those bonus conditions. No problem there; it's a free choice.

Bad bonuses happen, but players can avoid taking those, right?

Costinel
1 uge siden
gbdk

No, I’m a forum admin at Casino Guru, not a representative of the casino.

I was simply trying to understand the situation. The important thing to keep in mind is that if the winnings came from a bonus that had a maximum win or maximum cashout limit attached to it, then this wouldn’t necessarily be unusual.

However, if I misunderstood what happened, feel free to explain the situation in a bit more detail. On the other hand I think I understood that perfectly after what you wrote yesterday. 🙂

Radka
1 uge siden
rodkgb

Jeg går ud fra, at du er en casinorepræsentant? Hvis du ser på min konto, spiller jeg ikke for bonusser 🤣🤣🤣. Den bonus blev proppet ned i halsen på mig. Det er så mange penge, jeg taber, jeg tror ikke, jeg er interesseret i bonusser... under alle omstændigheder lod jeg det være... Jeg vil gerne selvudelukkes fra din konto, jeg vil nævne, at jeg har ventet på en e-mail om at selvudelukke mig selv i 2 uger 🤣🤣🤫🤫🤫

Automatisk oversættelse:
Costinel
1 uge siden
gbdk

Radka isn’t a casino representative either. We’re both admins here on the Casino Guru forum.

If you’re having a problem with self-exclusion at this casino and they’re ignoring your requests or refusing to self-exclude your account, you can submit a complaint with us. Our complaint team can then try to help you with the situation if you’re interested.

Jaroslav
1 uge siden
rodkgb

Ja, jeg vil gerne indgive en klage. Hvem kan jeg kontakte?

Automatisk oversættelse:
Costinel
1 uge siden
gbdk

Alright.

Click on this link and fill in a complaint form. 👈

Your complaint will be in review stage and after that it will be assigned to a resolver.

So you don't have to contact no one directly.

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