Fresh Casino – generel debat (side 4)

So, that was really good you kept the photo of the card. They needed to verify all the cards you made a deposit with at the casino, probably. Right?

If you're interested in writing your review for the casino, you can use this link and describe your experience there as well. It could help others to better understand how this casino works, you know.

Romi I am not able to write any review to a casino as you are blocking it as I am in Belgium. Yes, every card, every method of payment I used I needed to verify in order to obtain my funds.

Well, this shows we won't let you access the casino expert review; however, you may still submit your own.

Try out this link, please: https://casino.guru/casino-reviews 👈 It should work.

In any case, feel free to use VPN, if you like. Since we are not a casino, it is not a restricted tool.

I'm sorry for the troubles; our website is quite complex 🙏

I was trying trough different URls but without VPN I am unable to access most of the casino reviews, I am only able to open only Belgian ones, I sent that info to Jozef already. Thanks for info Radka.

You won't be able to access it without a VPN because we can show only casinos that are under the Belgium license. It is due to the legislation in your country, and we have to keep up with it, you know.

Hej, mine kære

Jeg er langsomt ved at blive rigtig træt af dette casino, fordi jeg allerede var fuldt verificeret, og nu, efter mere end tre år, vil de pludselig have mig til at verificere mig selv igen, i det mindste med en selfie og mit ID, og ​​siden da har de simpelthen ikke accepteret nogen af ​​de dokumenter, jeg sender dem med en selfie.

På nuværende tidspunkt er jeg ligeglad med, hvad problemet er, jeg vil bare overveje udbetalingen, selvom jeg tror, ​​det også er problemet, at jeg ikke kan blive verificeret med min selfie og person, alt andet er allerede blevet godkendt, og personen med selfien er allerede blevet godkendt.

Nu vil jeg bare gerne vide fra dig, om det er muligt for mig at få min konto lukket der og så i det mindste igangsætte udbetalingen, selvom det betyder, at min konto så bliver blokeret.

Så, for at sige det kort igen, hvis jeg sletter min konto der, er Fresh Casino-medlemmerne så tvunget til at overføre den resterende saldo fra deres konto til min konto?

Jeg ville være meget taknemmelig for et hurtigt svar fra dig

Hello,

I hope you don't mind me stepping in, but I could use your help too. Could it be a specific document or a selfie that's preventing your account from re-verifying? I honestly can't tell, so I decided to ask you directly.

Speaking of which, how long have you been struggling with this second KYC process?

As to your question, I do not think closing an account will resolve the verification issue. I believe once it has started, it also must be completed in order to let you withdraw.

Indtil jeg anmodede om min udbetaling, var min konto fuldt og helt verificeret. Jeg har endda udbetalt én gang.

Dokumentet med selfien og ID'et forsvandt dog pludselig, eller også blev det ifølge dem slettet, hvilket er det rene nonsens, og efter jeg prøvede at uploade det igen, blev de ved med at fortælle mig, at der var noget galt med selfien.

og jeg er virkelig træt af det nu i to uger, uanset hvilket billede jeg uploader..

Derfor er spørgsmålet generelt, om det er muligt at udbetale saldi på en konto, hvis man selv ønsker at lukke den.

Oh, I see now. Thank you for the details.

It is very common to verify players every few years. The first verification simply needs to be updated, I’m afraid.

So it may still be a sort of very unpleasant technical issue that the casino struggles to overcome or something wrong with the picture itself.

Now that I'm thinking about it, sending that by email should be an alternative to resolve the uploading. Did you ask what is specifically wrong with the selfie? Occasionally the request is pretty complex, like the ID must be clearly visible so the data are readable and so on...

I repeat, closing an account won't skip the verification, so if this is the only reason, I would not do that.

de trofaste

Hello, are these your withdrawals that you managed to get out of the casino? Have you withdrawn everything so far and there have been no problems?