Frumzi casino withdrawal (side 4)

Hello, do you have any idea why it is still pending?

Did the casino tell you something meaningful, please? I'd say they should inform you properly.

Hej, casinoet giver mig altid det samme svar, de er forsinkede, men de bliver ved med at sige det, de siger ikke mere, og så siger de til mig, at jeg skal vente.

Kan du hjælpe mig?

I see, thank you. To me, it really looks like the usual kind of delay. Which is quite good news. I mean, it could be worse.

Frankly at this point, you still have to be patient, I'm afraid.

If they are running late, they also have to catch up. I saw the same details in the user feedback, so it is part of experience already. 🙁

Skal jeg vente yderligere 10 arbejdsdage?

at klare de 14 arbejdsdage?

Det er meget trist, at en person skal igennem dette

God eftermiddag,

Jeg vil gerne informere dig om, at betalingerne foretaget af Frumzi casino er i orden, og du kan bekræfte klagen om, at alt er i orden.

Mange tak for din hjælp

Hello, that's excellent! Please feel free to update your complaint; we always strive to obtain direct confirmation from the player on such matters. 🙏

Your complaint is here 👈

I'm glad you put this behind you and enjoy the winnings.

Hej, jeg anmodede om min udbetaling fra Frunzi Casino den 18. november, men der er stadig intet signal i dag. Udbetalingsstatussen fortæller mig altid, at de verificerer, men indtil videre har ingen bedt mig om dokumenter. Desuden fortæller den mig, at min konto ikke behøver verifikation på nuværende tidspunkt. I livechatten siger de altid det samme. Kan I give mig oplysninger om dette? Hvor længe skal jeg vente? Får jeg nogensinde mine penge?

Hi, the first thing I want to say is that this casino sometimes takes longer to pay players. So I'm not surprised that this is the case at the moment.

If they didn't ask for any documents, then it's fine. But what did the casino tell you when you spoke to them? 

De sædvanlige ting: der er forsinkelser på grund af de mange anmodninger, min udbetaling foregår regelmæssigt, og de har opfordret finansafdelingen... men det forekommer mig mærkeligt, fordi de stadig ikke har bedt om dokumenter.

Hvor lang tid tager det at tjene 500 euro om måneden?

I hope it won't take a month, but I would be prepared for it to take around two weeks. We give casinos 14 days to pay out to players, and if they fail to do so, we will try to help you with your open complaint.

I hope it won't take that much time, though. 

Okay, jeg holder jer opdateret. Jeg håber på nogle nyheder i denne uge.

Good luck. ☘️

Hej, det er 15 dage siden min hævning (18. november), og der er stadig intet. De siger, at der er forsinkelser og andre ting... Jeg begynder at blive bekymret og tror, ​​at jeg aldrig får mine penge at se igen? Kan I hjælpe mig?

From what I saw, you closed your complaint, so it seems that you have been paid. Can you tell me what the situation is and whether you need help or whether you have already received the money?

Ja, pengene er modtaget præcis to uger efter udbetalingsanmodningen

Well, that's also normal when it comes to this casino, based on what I've read from other players.

Do you think you'll be playing here, knowing how long withdrawals can take? 

Ventetiden er for lang, så risikoen for at miste gevinsterne er høj, selv af kedsomhed, så jeg tror ikke, jeg vil spille på dette casino mere.

Reasonable. 🙂

So, may your next experience be better.🙂

Wish you luck. ☘️