What kind of payment method has been used for the money transfer? I'd wait for about 7 days in total and then if you don't receive the winnings, then of course, the problem isn't on your side. It's casino's responsibility to make sure that you'll receive your winnings.
Helt normal bankoverførsel, det var næsten 14 dage siden. Så alle andre betalinger ankom, men en mangler.
Normal bank transfers don't take 2 weeks. They casino must have done something wrong or the payment provider's fault. Definitely not yours, because you're not the one who sent it. You can just wait until it reaches your bank account.
Yesterday I won 45,000 rubles at their casino. They brought me 14. They requested a video conference Skype, which I passed and provided my passport and my card with which I replenished my account. I don't have any multiaccounts and I didn't violate anything. But my account was blocked and the money was blocked. Please help me to sort out this situation with them. My nikname kadrus2002
I registered on September 28, 2021. I made about 20 deposits. The amount that the casino blocked 30000rubles is about $ 400. I provided them with all the documents and called them on Skype. I also inform you that my account was verified before and payments were made to me 3 times. I did not use other people's means of payment. I made deposits from my card in my name and the piastrix system where I am also verified in my name. The casino does not report the exact reason for the blocking. Please help me
In this case, you should submit a complaint. Basically, we need to know why the account is blocked. It's hard to guess, but they probably weren't satisfied with something they've seen during the call.
Blocked my account with multi-accounting forlisting. I have no other accounts, they kept the deposit for themselves. Natural scammers
If you're sure you have no more accounts there, have you considered submitting a complaint through our website? We can take a look at it.
Jeg anmodede om en udbetaling på 250 EUR for 3 dage siden. GG.BET bad mig derefter om at sende bevis for adresse til verifikation. Selvfølgelig gjorde jeg dette STRAKS! Efter at dokumenterne var blevet sendt, modtog jeg et direkte afslag om, at mine dokumenter (angiveligt) ikke var læselige... så sendte jeg mine dokumenter igen... 10 minutter senere modtog jeg endnu et direkte afslag med samme hint ^^
De dokumenter, jeg sendte til GG.BET, er ALLE i god kvalitet og læselige. Ikke desto mindre bliver mine dokumenter afvist igen og igen!
Jeg har kæmpet med GG om kontobekræftelse i 3 dage nu!
Ingen kan hjælpe mig i chatten hos GG.BET, for kun engelsktalende medarbejdere..
Kontaktnummeret for GG.BET vist på hjemmesiden er Ugyldigt !!
Jeg er sur over, at GG.BET kun giver dig standardtekster som svar, og ingen vil hjælpe mig !!
Jeg vil kæmpe for mine penge. Jeg vil dog IKKE indbetale NOGET CENT mere hos GG.BET !!
Jeg er sur ! Jeg anbefaler derfor IKKE NOGEN at indbetale penge hos GG.BET !! Absolut ikke anbefalet!!
Jeg har allerede sendt mine dokumenter til verifikation til GG nemt 10 gange... hvis jeg ikke får en bekræftelse på verifikation i løbet af dagen, så går jeg et skridt videre.... !!
Kundeservice MEGET DÅRLIG
VERIFIKATION NEJST MULIG
ABSOLUT IKKE ANBEFALES!!!!
I can see you already submitted a complaint. That's probably all you can do for now. I think the major problem is that they keep declining your documents, but they don't explain in detail why they do it. Then you're not able to fix it since you don't know what's wrong.
Det synes jeg også Daniel. Problemet er, at jeg bliver ved med at få et afslag med den samme STANDARDTEKST... Så jeg ved ikke, hvad der er galt med mit dokument, eller hvordan jeg gør det rigtigt. Intet bliver forklaret for dig... hvorfor, hvorfor, hvorfor... du skriver på GG.BET med en robot!
Konklusion...
Jeg var nødt til at spille mine gevinster ned fra 250 EUR helt til 0 EUR, fordi jeg IKKE fik mine penge! Jeg slettede mig selv fuldstændig på GG.BET i morges!
Forlad venligst mit indlæg, så andre spillere bliver advaret! Kontakttelefonnummeret på GG.BET er i øvrigt heller ikke gyldigt (opkaldsnummeret er ugyldigt) .. og deres chat er på engelsk !!
GG.BET kan absolut IKKE anbefales! HOLD FINGRENE VÆK!!!
This is probably what the casino wanted and you let them win by playing down your winnings. In this case, we can just assume what would happen if you waited longer. The casino will always claim they would send all the winnings.
Min konto blev blokeret, fordi jeg havde en anden, som jeg ikke kunne huske, og der havde jeg 1000 pesos, men de løste ikke noget med posten
Frankly, multi-accounting is not pretty tolerated. 🙁
Have you picked up any bonuses on any of those two accounts?
The main idea of this rule is to prevent "bonus hunters" to register several accounts and collect bonuses available for new players only.
Jeg forstår det på den side, men i det omfang de ikke lader dig eller hæver dine penge, er det forkert. De bør i det mindste overføre det til din første konto, ikke blokere begge konti. Eller ikke lade dig indbetale, jeg kender ikke en bedre løsning end blot at blokere dig og tage dine penge, også i de vilkår og betingelser, de har for at returnere dit indskud fra din dubletkonto, men support gør intet for at støtte mig.
Jeg modtog automatisk bonusser, da jeg lavede min indbetaling, men jeg aktiverede dem aldrig, fordi jeg spildte min tid, det er umuligt at vinde, du skal gange det som x30 eller mere.
It's correct that some casinos really leave the first account open and close the others. But that applies to the cases where the player didn't use bonuses on both accounts. Your case is a different story. If they closed your accounts and voided the winnings, it's not something unusual. That's what most of casinos would do.
Kasinoet er uretfærdigt selvudelukkelse tages ikke seriøst den største rotte i kasinoverdenen er GG.BET
Hello Wibrak,
could you share more details, please? You obviously asked for self-exclusion, what followed then?
Your complaint is a fresh one, so I have no clue what happened to you.
Den 21. december 2021 bad jeg om selvudelukkelse flere gange i chatten. Jeg skulle så skrive en mail og det blev heller ikke taget seriøst.
Hello,
I'm sorry but it seems that you just did not follow the instructions correctly. If the casino informs you that you need to send an email to the support concerning your self-exclusion request, you should do so immediately and inform them about your reason.
It would be wise if you could use the example of such a request provided within your complaint by Petronela, next time you'd like to self-exclude yourself from any casino.
Du udbetaler ikke nu har jeg ventet 2 mdr og de bliver ved med og trække den og kom med undskyldninger. Og nu svare de mig ikke mere. Det er 100 euro de skylder mig
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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