Glorbet Casino – Official Representative | General Discussion (side 3)

Thank you, Radka. We appreciate the clarification. We will continue to cooperate with the Casino Guru team and provide any relevant information as soon as we receive the provider’s findings.

I understand your point, but I think it’s important to distinguish between the casino’s withdrawal policy and the need to review potentially suspicious activity.

Regardless of whether a casino operates with KYC, no-KYC, fast withdrawals, or any other model, potentially suspicious or irregular gameplay sessions may need to be reviewed before a withdrawal can be processed. This is not something that is specific to Glorbet or to a particular type of casino.

A no-KYC policy does not mean that every withdrawal must automatically be processed without any review. If a particular session raises legitimate concerns — for example, unusual or irregular gameplay patterns — the casino needs to be able to investigate the activity and establish what happened before making a final decision on the withdrawal.

In this case, that is exactly what is happening. The relevant game provider is reviewing the player’s sessions, and we are waiting for their technical findings before providing the final evidence and explanation.

We also agree that the conditions and possible review scenarios should be communicated as clearly as possible to players, and we can certainly review how this is presented.

Det er virkelig smukke ord, du har skrevet her, og jeg vil gerne uddybe noget.

Punkt 1.

Indtil videre har du ikke fremlagt noget, hverken beviser eller oplysninger, men kun påstande.

Punkt 2.

Du beder mig om at indbetale 0,43 ETH for at tjekke min konto, selvom jeg allerede har indbetalt 5 gange.

Punkt 3.

Min udbetaling er forsinket, og jeg forventer en undskyldning fra dig for de falske påstande, hvis du virkelig er et velrenommeret og anstændigt casino, som du påstår at være.

Alt andet ville ikke længere være troværdigt for mig.

Hvordan kan I overhovedet samarbejde og arbejde sammen med Casino Guru, hvis I ikke engang svarer på klagen, endsige giver oplysningerne!!!

Det er virkelig trist og ynkeligt, men det vigtigste er at lave en masse støj.

Hej Jaroslav, min klage blev lukket som uafklaret, og Glorbet har ikke engang kontaktet Martina, på trods af at have lovet fuldt ud at samarbejde, men det overrasker mig ikke.

Jeg opfordrer dig endnu engang til grundigt at tjekke Glorbets licens, for jeg har erfaret, at casinoet ikke blot mangler en licens, men opererer med en forfalsket en; derfor er de ikke kun tyve, men også svindlere. gottagamble.com/news/glorbet-com-exposed-fake-license-explained/

Dette er linket.

Og endelig, på Bitcoin Forum, er der en byge af kritik og klager over Glorbet, ligesom på Wizard of Odds-webstedet, hvor mange spillere er blevet snydt!

I understand your disappointment, especially after the representative publicly promised cooperation. Closing your complaint as unresolved does not mean that the casino’s handling of your withdrawal was accepted as fair, it means our team couldn’t secure a resolution.

Regarding the licence, our Glorbet review already lists the casino as having no recognised gambling licence. The allegation that it displayed a fabricated licence is a separate concern. I’ll pass the article you shared to our casino review team for further checking, without treating every allegation in it as an established fact.

My earlier optimism about their willingness to cooperate clearly wasn’t borne out by the outcome you’ve described. I’m sorry the complaint process hasn’t resolved your unpaid withdrawal. Their forum assurances need to be followed by concrete answers and action.

Jeg ser det på samme måde, og tro mig, jeg er ikke alene. For at være ærlig, blev det gjort klart for mig på Bitcoin-forummet for et par uger siden, at jeg ikke ville se mine penge; der er andre, der stadig venter endnu længere på deres udbetalinger. Desværre.

Reading similar experiences from other players understandably makes you even less hopeful, especially after the casino failed to follow through on its promise to cooperate in your complaint.

Your unpaid withdrawal and the unresolved outcome already give other readers important information to consider. Reports from other forums may add context, although each case needs to be checked individually.

I wish I had better news for you. If Glorbet eventually contacts you with a concrete explanation or pays the withdrawal, please let us know here.