Glorbet Casino – Official Representative | General Discussion (side 3)

Thank you, Radka. We appreciate the clarification. We will continue to cooperate with the Casino Guru team and provide any relevant information as soon as we receive the provider’s findings.

I understand your point, but I think it’s important to distinguish between the casino’s withdrawal policy and the need to review potentially suspicious activity.

Regardless of whether a casino operates with KYC, no-KYC, fast withdrawals, or any other model, potentially suspicious or irregular gameplay sessions may need to be reviewed before a withdrawal can be processed. This is not something that is specific to Glorbet or to a particular type of casino.

A no-KYC policy does not mean that every withdrawal must automatically be processed without any review. If a particular session raises legitimate concerns — for example, unusual or irregular gameplay patterns — the casino needs to be able to investigate the activity and establish what happened before making a final decision on the withdrawal.

In this case, that is exactly what is happening. The relevant game provider is reviewing the player’s sessions, and we are waiting for their technical findings before providing the final evidence and explanation.

We also agree that the conditions and possible review scenarios should be communicated as clearly as possible to players, and we can certainly review how this is presented.

Det er virkelig smukke ord, du har skrevet her, og jeg vil gerne uddybe noget.

Punkt 1.

Indtil videre har du ikke fremlagt noget, hverken beviser eller oplysninger, men kun påstande.

Punkt 2.

Du beder mig om at indbetale 0,43 ETH for at tjekke min konto, selvom jeg allerede har indbetalt 5 gange.

Punkt 3.

Min udbetaling er forsinket, og jeg forventer en undskyldning fra dig for de falske påstande, hvis du virkelig er et velrenommeret og anstændigt casino, som du påstår at være.

Alt andet ville ikke længere være troværdigt for mig.