3 år siden
Hvis du vil diskutere noget i relation til Goldenbet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
That's interesting - care to send this info to our data team, please?
There's a special feature for such updates 🙂

Scroll down in the "Overview" section.🙏
Very concerned that I will not be able to withdraw any money I have sent more than enough information to be verified and still can not get my money? How is this still up and running and coming up high on a search list for casinos when it appears to be a scam? Has anyone actually revived there money ?
Hey there.
I think you should focus on the basics, at least for now.
Anyway, the casino seems ok at the first glance:
https://casino.guru/goldenbet-casino-review#tab=js-tab-reputation
What you see as more than enough information may not be enough for the casino. are you sure you provided the correct type of documents, please? This is a common issue, so I want to be sure.
Have you asked the casino about your concern?
I don’t play in the Casino, I bet on sports, but today when I wanted to withdraw my funds, my withdrawal was blocked and this is what I received in the mail:
We are contacting you regarding the account verification.
Please be informed that for security reasons you are requested to pass video verification.
Kindly check out the detailed information below:
The video has to be taken in selfie mode. Please, hold your phone in one hand and the same identity document used for identification on our website in another. With an identity document, you have to hold a piece of paper as well, where the current date, your full name, username and the name of our website is written.
Do not forget to pronounce all the information written on the paper verbally in English. Please, take a video according to these requirements and send it back to us."
I wonder if anyone has encountered this?
Hello. I would say, that this is nothing unusual when it comes to the verifying yourself at online casino. Many casinos use this kind of proof, as I could call it, to make sure, that they verify the right person, let's say. I know, that it might sound somehow silly to you, but we have come across this many times before. It is always good to cooperate with the casino, to get the account fully verified. Let's see, though, if someone else will tell you more about this kind of experience. 🤔 So what do you say, will you try to record the video according to the instructions you were given from the casino?
Hey!
Cooperation is always the best way to get paid, I'd say. Maybe you would be interested in reading about a similar video verification that another fellow Ukrainian player recently passed - it's right here 👈
I hope you'll be done with your verification soon enough too!
Until you do, we are here to keep an eye on your progress, don't worry.
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.