Golisimo Casino – generel debat (side 4)

Hej!

Kunne du endelig bekræfte og hæve dine penge? Hvis ja, hvor mange dage tog det?

Tak,

Yes they did. Or the full prossess of verification took me 36 days. Had to send in one extra documents in two periods(after 10 days each). I have got one withdraw and are waiting for more. I think with this casino you should cash out with crypto. Thats the fastest way to do it

Det beroliger mig. Så jeg må vist vente... Jeg sendte mit ID for først 20 dage siden, og de har ikke bekræftet det endnu.

Så vil et andet problem være udbetalinger (€6.000)

Tak.

Just be patient. Will see with my withdraws

Hvor meget skal du hæve? Og hvor meget har du været i stand til at hæve indtil videre?

I agree, waiting 20 days just for your ID to be verified is already quite a long time.

The good news is that I can see you've already opened a complaint on our website, so our team will do their best to assist you if the situation doesn't move forward.

I also hope it's reassuring that other players have shared similar experiences where the verification process took much longer than expected but was eventually completed successfully. Hopefully, your case will have the same outcome.

As for the €6,000 withdrawal, the most important thing right now is to complete the verification successfully. Once your account is verified, there should be no reason for the casino to keep delaying the withdrawal. Hopefully, everything will be resolved soon, and if not, our complaint team will continue working with you to try to reach a fair solution. I wish you the best of luck, and feel free to keep us updated on any progress.

Godmorgen,

Jeg har endnu ikke modtaget nogen positive opdateringer. Når jeg kontakter dem, får jeg altid det samme svar. De siger, at de arbejder på det, og at jeg snart vil få det bekræftet. Når jeg beder dem om flere detaljer, siger de ikke noget, bare "snart".

It was the same for me. I have 80k euro in my balance because i won the max win. The withdraws depends what vip level you are. The higher it is the faster and more ypu can take out, they just sent me back to vip level 1 from 4… 1 week later after they verify my account, they using every trick in the book to delay and for you to play more.

Yes, well, that probably means the casino simply has nothing new to tell you and that the verification has not been completed yet. If it is still in progress, I would try to be patient.

I know it has already been taking a long time, but if you ask the casino every day when it will be done, whether today, tomorrow, or ask how things are going, and they still have nothing new, then there is really nothing they can tell you.

As I said, I would wait for our team, and if you still cannot get verified, then eventually our team will contact the casino and try to help you as much as they can.

I think that is probably the best thing you can do for yourself, give yourself a little peace, get some rest, and I hope it will all be resolved in the end.

Hello, I need help or advice i made a withdraw $180 on june 29 th /26 waited through canada day and weekend for withdraw it's now July 4th I ask why live chat says same thing in different words today still in review ive already been through verification ect this is taking way to long bad business.

Hi, if there was a weekend or a public holiday, I don’t think the casino is really taking that long, because that basically means minus three working days. I know that with this casino it can take longer, you can feel free to read other posts from players in this thread. If you are verified, that’s fine, so you probably just need to wait for the withdrawals.

Have you had any successful withdrawals here before

Hej igen. Jeg kan ikke få adgang til min konto i dag, fordi der står, at den er under gennemgang. Jeg kan heller ikke få adgang til chatten, og de svarer ikke på mine e-mails…

Hvordan håndterer du det?

I can see that there are more updates regarding your case. Unfortunately, they are not very encouraging based on what you described. It looks like you can no longer access your account and that it is currently under review.

Did the casino ask you to provide any documents or anything similar? I am not sure if I have already asked you this before, but just to be sure, I will ask again. Did you play using a bonus? The reason I am asking is because I am wondering whether the casino might be reviewing your gameplay or something similar.

To be honest, I think this has been dragging on for quite a while. I hope our team will be able to assist you with your case and that everything will eventually be resolved, because you have already been waiting a long time, and I do not think it should be handled this way.

Min konto er blevet lukket, og jeg ved ikke, hvad der vil ske med de penge, jeg havde på min saldo. De kom ikke fra nogen bonus.

I am sorry to hear that. Unfortunately, I cannot say for certain what will happen next.

I would be very happy if this situation could be resolved, and we will see whether, once our team contacts the casino, they provide an explanation and communicate with us. That is probably the most important part. After that, the next question will be whether they are actually willing to try to resolve the issue or not.

We will have to see how it develops. Unfortunately, at this point, the most important thing is probably to wait for our complaint team, as I already mentioned, because with the account being closed there is likely not much more that can be done directly from your side.

Did you get your account verify and some withdraws??

Hej!

Nej ... de har lukket min konto, og den er under gennemgang. De giver mig ingen muligheder; de e-mails, de svarer på, siger bare, at de gennemgår den, men det har været sådan i over to måneder ...

Godmorgen, de betaler dig bestemt ikke, for lange bekræftelsestider, de svarer med botten, og hvis de lukker din konto, er du i stykker. Jeg er ked af at sige det, jeg bor i Italien, men jeg spiller også på uautoriserede casinoer, jeg kan ikke sige navnet, men det har altid betalt mig!!

Jeg vil gerne dele min egen erfaring. Først og fremmest har jeg ingen grund til at forsvare et casino. Jeg er en taber, ikke en vinder, fra casinoer, og jeg har tabt penge. Ikke desto mindre vil jeg gerne være fair.

Jeg venter i øjeblikket på en udbetaling på €300 fra dette casino. Jeg ved ikke, hvornår det bliver gennemført endnu, men jeg venter på at se, hvordan det går.

Det er sket for mig mange gange, at jeg har foretaget en udbetaling fra et udenlandsk casino, og betalingen er blevet afvist. I de fleste tilfælde var det ikke casinoets skyld, men min banks, enten på grund af en kortgrænse eller af andre årsager.

Jeg kontaktede casinoets support og forklarede situationen. De foreslog derefter, at jeg hævede direkte til min bankkonto i stedet for kortet. Det gjorde jeg, og normalt ville pengene være på min konto inden for cirka 3 dage.

Derfor synes jeg, at før man bebrejder casinoet, er det værd at kontakte supporten og se, om der findes en anden udbetalingsmetode.