Golisimo Casino – generel debat (side 4)

Hej!

Kunne du endelig bekræfte og hæve dine penge? Hvis ja, hvor mange dage tog det?

Tak,

Yes they did. Or the full prossess of verification took me 36 days. Had to send in one extra documents in two periods(after 10 days each). I have got one withdraw and are waiting for more. I think with this casino you should cash out with crypto. Thats the fastest way to do it

Det beroliger mig. Så jeg må vist vente... Jeg sendte mit ID for først 20 dage siden, og de har ikke bekræftet det endnu.

Så vil et andet problem være udbetalinger (€6.000)

Tak.

Just be patient. Will see with my withdraws

Hvor meget skal du hæve? Og hvor meget har du været i stand til at hæve indtil videre?

I agree, waiting 20 days just for your ID to be verified is already quite a long time.

The good news is that I can see you've already opened a complaint on our website, so our team will do their best to assist you if the situation doesn't move forward.

I also hope it's reassuring that other players have shared similar experiences where the verification process took much longer than expected but was eventually completed successfully. Hopefully, your case will have the same outcome.

As for the €6,000 withdrawal, the most important thing right now is to complete the verification successfully. Once your account is verified, there should be no reason for the casino to keep delaying the withdrawal. Hopefully, everything will be resolved soon, and if not, our complaint team will continue working with you to try to reach a fair solution. I wish you the best of luck, and feel free to keep us updated on any progress.

Godmorgen,

Jeg har endnu ikke modtaget nogen positive opdateringer. Når jeg kontakter dem, får jeg altid det samme svar. De siger, at de arbejder på det, og at jeg snart vil få det bekræftet. Når jeg beder dem om flere detaljer, siger de ikke noget, bare "snart".

It was the same for me. I have 80k euro in my balance because i won the max win. The withdraws depends what vip level you are. The higher it is the faster and more ypu can take out, they just sent me back to vip level 1 from 4… 1 week later after they verify my account, they using every trick in the book to delay and for you to play more.

Yes, well, that probably means the casino simply has nothing new to tell you and that the verification has not been completed yet. If it is still in progress, I would try to be patient.

I know it has already been taking a long time, but if you ask the casino every day when it will be done, whether today, tomorrow, or ask how things are going, and they still have nothing new, then there is really nothing they can tell you.

As I said, I would wait for our team, and if you still cannot get verified, then eventually our team will contact the casino and try to help you as much as they can.

I think that is probably the best thing you can do for yourself, give yourself a little peace, get some rest, and I hope it will all be resolved in the end.