Hiperwin Casino – generel debat

Hvis du vil diskutere noget i relation til Hiperwin Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I have been playing at Hiperwin casino for a while. Usually my withdrawal requests are completed in 1-2 hours. But yesterday I made a withdrawal request and it still hasn't been completed. Can I get information on how long the withdrawal process takes? Is it possible to complete the withdrawal within 24 hours?

Hello.

Sadly, we are not the casino - I suggest you ask them first.

Let me know how it went.

Kasinoet accepterer brasilianske spillere.

Thanks a lot for the info. I already forwarded it to our Data team and they'll investigate it.

Hiperwin-platformen frigiver ikke tilbagetrækningen, de bliver ved med at oprette trin, alt sammen for at undgå at betale

Hello, how long has this problem of yours been going on if I may know that you are unable to withdraw money ? Did the casino give you a reason ? Do you have a verified casino account ?

Anyway, I saw that you managed to file a complaint, so our team will try to help you and we will see where it goes in your case.

Anyway, for now I'll wait for an answer.  

Jeg bliver ved med at snakke og snakke, og der sker ikke noget, jeg har allerede talt med kundeservice, intet løser det, jeg har allerede gennemført trin og endda sendt personlige dokumenter flere gange, så løj de og sagde, at det var rigtigt, Jeg anmodede om tilbagetrækningen, og da det var Som forventet, virkede det ikke! Jeg spillede igen, annullerede en bonus de havde givet mig, forsøgte at hæve den, selvfølgelig virkede det ikke, pengene forlader platformen og kommer så tilbage, det er meget respektløst overfor kunden! Det eneste Hyperwin siger er, at det sendte det til analyse, og intet, ingen tilbagetrækning, intet svar, nej ingenting!!

Desværre er siden forvirrende, udbetalinger tager lang tid, i øjeblikket anbefaler jeg ikke denne side, verifikationsprocessen er langsom.

So I'm sorry if it's like this. However, when did you enter the withdrawal ? We give casinos 14 days to sort out the withdrawal process so that's why I'm asking. 🤔

Denne kamp har stået på i over 30 dage, og de har ikke løst noget, og vi har intet at gøre!!!

Oh so that's quite a lot and I think that in a month the casino should definitely be able to pay out the player. 

Anyway, as for the bonus they gave you, did you cancel it right away or did you play with it for a while and then cancel it ? 

However, since you have an open complaint, our team will try to help you and we will see what the result will be. 

I hope it will be resolved fairly. 🙂

Indskud ikke på dette kasino (anbefales ikke). Udbetalinger, når du sjældent vinder noget, frigives ikke. De gør det på nogen måde svært, så du mister tålmodigheden, annullerer udbetalingen og mister alt. Det er den måde, dette hus fungerer på. Når du spørger onlinetjenesten om forsinkelser i udbetalinger eller årsager til manglende betaling, bliver du ved med at fortælle dig, at du skal vente på en e-mail fra teamet.

Hi, I'm sorry to hear about your unpleasant casino experience. From what I understand, you're having trouble making a withdrawal. Is that still the case and do you have money in your gaming account or did you lose it ? How long has this situation been going on that you can't withdraw ? 

Let me know so I can see if there is anything we can do to help you.  

Jeg forsøgte at trække mig på alle måder, de bad mig bare om at gøre det og det, og når jeg troede, det ville virke, ville der dukke en bonus op fra hvem ved hvor, og alt ville stoppe igen, med andre ord, få klienten til at ligne en klovn, Jeg skal have penge på denne lorteplatform, men tak for dem, jeg er virkelig ked af at have anbefalet denne platform til andre mennesker, men på samme måde som jeg antydede, overvejer jeg at køre en kampagne på sociale medier, der advarer folk hvilken joke denne platform er, Hiperwin!!!!

Hello. I am sorry you have run into this situation. I have seen your complaint, and I can understand, that it could be sometimes a bit tricky, especially with the bonus terms. It appears like a positive thing, that the casino showed the will to fix the issue with the welcome bonus and gave it back to you, as per your request. Now I can not see any update if you have finished with that bonus, though, we are waiting for your wagering progress. Could you provide some new information about that, please? That way our complaint team, and even perhaps the casino itself, will continue with the case. The resolution of your case might actually be helpful to other players as well. What do you reckon?

God morgen

Denne Hiperwin platform er en fidus, jeg vil advare dig på sociale medier om det, så andre mennesker ikke falder for denne præsts historie, de vil altid blive ved med at finde på undskyldninger for ikke at lade dig få det!!!!!

Hi, I have read the complaint and I saw that you have quite an uncomfortable situation. 

I noticed that you still have to wager quite a bit, and then you will be allowed to withdraw if you complete it. Also, it might be good to know and stick to the fact that you used the bonus buy feature, which according to the casino is not included in wagering, so be sure that if you want to complete the whole thing as soon as possible, that you wager where it counts. 

Naturally, if you would like to share something with us and the players, you can do so.

I hope this case will be solved as soon as possible.