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ice casino blokerede mig (side 4)

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Paulotiago
1 uge siden
gbdk

That is a very serious thing to say. What have you done after that? Can you raise it to a higher authority considering the amount?

Jaroslav
1 uge siden
gbdk

Jaroslav, is my case difficult?

1 uge siden
ptdkgb

Jeg appellerede simpelthen afgørelsen endnu en gang. Moderatoren må være på ferie og har ikke svaret, og jeg har ikke gjort andet for casinoets pengepolitik, og der er heller ingen mening i at være på ferie 😅

Nu anmelder jeg det til tilsynsmyndigheden, jeg ved ikke, hvad jeg ellers skal gøre.

Automatisk oversættelse:
1 uge siden
gbdk

Jaroslav, is my case difficult?

1 uge siden
gbdk

It's hard to say; sometimes a casino won't forgive even a single mistake, and it depends on how they choose to handle the situation. In other cases, the casino might turn a blind eye. The point is that if the Terms state that VPNs are not allowed, then simply turning one on and accessing the site with it constitutes a violation of the rules. 

However, we also try to distinguish whether it was intentional and the player wanted to circumvent something at the casino, or conversely, it wasn’t intentional, and the player didn’t want to gain any unfair advantage over other players and the casino.

So I think it will be judged based on that, but we can’t influence how the casino will react.

Jaroslav
5 dage siden
gbdk

My case has been resolved and I got my account back and all my money. I have successful withdrawls as well.

I cant thank CasinoGuru enough for helping me through this.

May you guys help more people like me.

Regards to Ms. Veronika and Michal. V.

Thanks again!

aaron42026
4 dage siden
gbdk

You're more than welcome. I hope something like this doesn't happen again so you don't run into any problems either. I'll be rooting for you in your next sessions.

Good luck, and have a nice weekend.

Paulotiago
4 dage siden
gbdk

Hello bro my issue has been resolved. I did get my winnings as well. I think it is a case by case scenario. I hope you would still get your money. All of it because its yours.

4 dage siden
ptdkgb

Jeg er glad for, at jeg ikke fik og ikke får casinoguro på deres side. Min moderator er meget svag, han har ikke besvaret nogen af ​​mine e-mails og har været på ferie længere end til at analysere de FAKTA, jeg har indsendt.

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