Could you first confirm that this all is related to the Iwinfortune, please?
As Jaro wrote before, we have it as closed, actually.
If so, please follow this link where you can file your complaint, and I will inform our data team to check the casino again.
Yes it is
And i cant fill the form as casino is not listed here for complaint
Sorry i have double check now...looks like the website is iwinfortune1.co/en
Alright. I will inform our data team about this casino because it looks like a different one. Just to make sure.
Do you have any update regarding your withdrawal now?
No...still same automatic messages that i should wait cause is uder review
Alright.
So, until our data team finds the time to check this casino out and update it in our databaseor publish it as a new one, I will help you to file the complaint.
Please follow this link and choose the option that the casino is not on the list. You can alternatively choose any casino from the list and just explain in the text to which casino it really belongs, if you find it easier for you.
Then our complaint team will fix it and inform you about any next steps needed.
Please let us know, for sure, how you will go with the submission of the complaint.
And also, if I may ask, how long have you been playing at this casino, please?
I didnt played for long i open account on 3rd may i will try now to submit a complaint thank you
Okay. Our complaint team will start to investigate the whole matter. We also need to find out if this casino is a new one or just the one we already have in our database.
It looks lime is the same one same support email
If I may make a guess, I would say it is a mirror page. In any case, it won't affect the complaint itself; do not worry. Our colleagues give everything a very precise look.
Keep us posted here on the forum too, if you don't mind. Hope it won't take longer than necessary. 🤞
Thank you!much appreciate it
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