3 år siden


Sæt dig selv en tabsgrænse og giv ikke efter!
Med store udbetalinger kan nogle lide at lave ballade om ingenting, så tiden går, og spilleren kan miste alt.
Det ville være i kasinoets interesse.
Spil ikke dine penge ned og vær tålmodig!
Sæt dig selv en tabsgrænse og giv ikke efter!
Med store udbetalinger kan nogle lide at lave ballade om ingenting, så tiden går, og spilleren kan miste alt.
Det ville være i kasinoets interesse.
Spil ikke dine penge ned og vær tålmodig!
Hello!
I guess this is the kind of question you may probably solve in the user rating section. 🤔
Have you tried the panel called "user reviews"? Generally speaking, this process may take up to a few days, but for a direct answer, I would prefer to ask the casino's employee.
Are you a verified user? That would help a lot.
I see that you also have problems with the casino, because I saw your complaint, which has been ongoing for quite a long time. In your case, I hope that you will be able to get your full winnings and everything will be alright in the end.
However, could you update us if something changes in your situation ?
Yes i will update, i did send everything to the license maker, and added all the evidence to this case. Best regards
Hopefully, dealing with the authority won't be necessary, yet I must admit I would probably do the same.
Casino Guru has reached its decision, and I pray the casino sees its strong points. That would be truly great and less time-consuming than waiting for authority. My fingers are crossed! 🤞🤞🤞
They are ignoring and want Guru casino to decide, but they have already been decided and given their opinion and still Izzi casino won't accept,this is now 3 months ago! This site is nothing to recommend,go to ther Instagram account and file a "File a complaint" on the license maker, just to clarify that they are not going and working like a LEGIT CASINO this is scam, they deleted everything my transaction and bet history, but I already have taken screenshot and have the whole chat conversation. Let the license maker know what kind of scam they are
https://www.curacao-egaming.com/public-and-players/complaints-landing
IZZI CASINO claims they dont have done anything wrong, please se my case, this shows that they dont follow the rules or Terms, and ITS a scam casino
The complaint is still open. I can proudly say our specialist can distinguish which statement is okay and which is not. Don't worry, until proofs are presented, statements are just words. Let's wait for the final verdict, I'd say.
Uløst, jeg synes virkelig Guru casino burde ændre sin rating på IZZI CASINO, det burde bestemt ikke være en positiv ting at spille der.
I agree that in your case, you have every right to be angry. On the other hand, this is the only act of unfairness we have come across with Izzi so far. Thus, the rating won't fall too low in that regard.
I'm sorry it ended like this. Please be assured once the casino wants its precious rating back, someone needs to address your complaint again.
Allow me to quote from "Casino complaint resolution":
What will be the consequences of your complaint?
Let's start by stating that not all complaints are justified. Therefore, if the circumstances and evidence show that the casino has not done anything that we consider to be unfair, the complaint will be closed and categorized as being 'rejected'. The same happens if you stop communicating with us after submitting your complaint.
If the complaint is justified and the casino has done something unfair, the ideal scenario is that we resolve the complaint to your liking. In this case, the complaint will be closed and categorized as being 'resolved'.
If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date.
At least there is still some chance for resolution.
Thank you, i really appreciated the way you explained it. I really hope they will see and fo through the whole case and reconsidering the with. Wish you all the best. Have now a beautiful day.
Best regards
God eftermiddag, jeg havde et problem i dag med izzi casino, jeg lavede et væddemål på basketball, og de erklærede det for tabt. Jeg sendte billedet af væddemålet og spurgte, hvorfor væddemålet blev betragtet som tabt, og kort efter at have kontaktet dem, blev mit væddemål ændret til under i stedet for over, selvom jeg sendte billedet, sagde de, at jeg satsede forkert, og det kunne de ikke gøre ingenting.
billede taget før kontakt 
billede taget efter kontakt til os. 
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.