godaften, det er en fidus, de krediterer ikke pengene, de bliver ved med at fortælle dig, at du skal være tålmodig i morgen, de vil blive krediteret, og de krediterer det ikke, det er 1 uge siden, og der står stadig redigering, pas på
Hey, I'm sorry you haven't gotten your money yet. I would like to follow up on the fact that we give casinos 14 days to resolve withdrawals, so it would start to bother me if it's been a week and you keep getting the same answer.
As for whether we are in contact with the casino, you need to file a complaint, because only after the casino does not resolve anything in the mentioned time will we intervene. I would recommend to be a bit patient and if nothing changes in the next few days, then I would recommend to open a complaint and our team will try to help you.
Do you think you can cope ?
Jeg venter endnu en uge ok tak
Awesome, thank you. Be sure to continue to keep informed and if you find something new don't hesitate to let me know.
I have seen that some players got their money after a week, some after two, so the casino seems to pay out money but it is not one of the faster ones.
We will see what happens next. 🙂
Efter lang tid på Kingmaker og at have ventet flere dage på 3 udbetalingsanmodninger (19/4/24) finder jeg det fejlagtigt at få besked på at være tålmodig uden at gøre noget ved min anmodning.
Selvom jeg gerne vil være i bookmakeren, hjælper de desværre ikke med den service, de har.
Hi, I've moved your post under the casino where you can read that you are definitely not alone. However, I know that it takes casinos a bit longer to pay out players and sometimes it takes them up to 2 weeks from what I've seen. We give casinos 14 days to sort it out, so if nothing has changed by then let us know for sure.
Anyway, do you have a verified account at this casino ? Did the casino also tell you the cause of the wait for your withdrawals or did they just mention that you have to be patient ?
I think that would certainly be appropriate, and if you have any updates, I'll be here.
Personligt taler jeg på mine vegne, jeg har ikke modtaget mine penge i 8 dage, og jeg sidder på hovedet hver dag 🙂 så jeg vil ærligt fortælle dig, at det ikke er et kasino, ok lad være med at spille på det, når du prøver kontakt supportteamet, de kopierer den samme besked og dig, jeg sender den, det hjælper ikke, og ærlig talt tror jeg ikke engang, at jeg får flere penge🙂 Jeg vil prøve at kontakte min advokat og se, hvad vi kan gøre indtil videre, vil jeg fortælle dig, at dette casino er et bedrageri
I did a deposit on 27th for 20 euros and it got rejected while the money is missing from my bank and the bank says its complete transaction!also i have been waiting for 6 days for the withdraw of 450 euros!they are telling me that my withdraw is delayed?why?the casino says within 3 business days and its already 5.please help this matter!
Jeg har samme problem!! 3 udbetalinger afventer 26, 28 og 30/04. Diskreditering og hån .. Jeg er ked af, fordi jeg indsatte en masse penge i dette casino, og de er utroværdige.
De skåner mig ikke, bror! Jeg har en hævning på 450 euro! Det er ikke 20 tusind, men det er forbandet! Hvis de ikke sætter dem i om 2 uger, vil de se godt ud!
Men efter hvad jeg kan se, vil de ikke have en kunde tilbage med dit og dat.. enhver, der læser kommentarerne, kommer ikke engang ind. Jeg kan se vi leder efter dem..
Hvis du ser på de tidligere kommentarer, så tager de pengene, det tager bare for lang tid! Det vil vise sig, jeg håber ikke de keder sig med våben nu!
Personligt taler jeg på mine vegne, jeg har ikke modtaget mine penge i 8 dage, og jeg sidder på hovedet hver dag 🙂 så jeg vil ærligt fortælle dig, at det ikke er et kasino, ok lad være med at spille på det, når du prøver kontakt supportteamet, de kopierer den samme besked og dig, jeg sender den, det hjælper ikke, og ærlig talt tror jeg ikke engang, at jeg får flere penge🙂 Jeg vil prøve at kontakte min advokat og se, hvad vi kan gøre indtil videre, vil jeg fortælle dig, at dette casino er et bedrageri
Hi, I see that you are in a similar situation as many other players but I have seen that it takes usually around 2 weeks for the casino to pay out the money. That's exactly the time we give casinos to do whatever it takes to send the player the funds.
If this doesn't happen, then there is a possibility to file a complaint with us and we will try to help you.
However, you still don't have anything new and the casino is just repeating the same thing ? Was it necessary to verify your account here or not ?
I did a deposit on 27th for 20 euros and it got rejected while the money is missing from my bank and the bank says its complete transaction!also i have been waiting for 6 days for the withdraw of 450 euros!they are telling me that my withdraw is delayed?why?the casino says within 3 business days and its already 5.please help this matter!
Hello, the same answer applies as in the case before you.
However, I would think about complaint a bit sooner since you say that the money left your account but did not come to the casino. Didn't it still come back to your bank account ? The casino didn't tell you why your withdrawal was delayed ? I can see that probably a lot of players are waiting for their money and that might be the reason why, but it is always best to get a concrete answer from them.
Either way, we will be here to help when needed and we will try to do our best.
Jeg har samme problem!! 3 udbetalinger afventer 26, 28 og 30/04. Diskreditering og hån .. Jeg er ked af, fordi jeg indsatte en masse penge i dette casino, og de er utroværdige.
I see that you have already managed to file a complaint, so in this case you will have to wait 14 days as I mentioned in my previous post. Our team will try to find out everything relevant and if nothing changes we will try to help you.
Anyway, do you have an account already verified ? Have you ever made a withdrawal or are these your first withdrawals ? Did you play with the bonus or not ?
Let me know.
I see that you have already managed to file a complaint, so in this case you will have to wait 14 days as I mentioned in my previous post. Our team will try to find out everything relevant and if nothing changes we will try to help you.
Anyway, do you have an account already verified ? Have you ever made a withdrawal or are these your first withdrawals ? Did you play with the bonus or not ?
Let me know.
Pengene var mine indskud og ikke bonusser. Jeg anmodede om den første indbetaling den 26/04 og den følgende 28/04 og 30/04. Min konto i bekræftelsessektionen siger, at det ikke er påkrævet på min konto. I hver kommunikation med dem skriver de for at være tålmodige. Problemet er ikke ventetiden, så deres upålidelighed.
Og jeg var sådan her, der står, at der ikke er behov for verifikation!
Yes i will wait 14 days and file for a complaint!is it possible that we will lose our money?
Så i dag gik jeg ind og lagde mærke til at jeg havde penge tilbage på min konto efter at jeg foretog en hævning på Solana, hvilket jeg ikke gjorde, det er meget dårligt fra deres side fordi jeg spurgte dem, de sagde at alt er i orden og at penge vil nå sikkert kort nu hvad skete der? Jeg vil ikke fortælle dig noget, de ønsker ikke at give os penge, så bloker venligst dette beklagelige casino
Så i dag gik jeg ind og lagde mærke til at jeg havde penge tilbage på min konto efter at jeg foretog en hævning på Solana, hvilket jeg ikke gjorde, det er meget dårligt fra deres side fordi jeg spurgte dem, de sagde at alt er i orden og at penge vil nå sikkert kort nu hvad skete der? Jeg vil ikke fortælle dig noget, de ønsker ikke at give os penge, så bloker venligst dette beklagelige casino
Vi kan dog ikke blokere endnu. Hvis du blokerer, mister du alt, hvad du har i den plus hævninger. Det siger de i serumet.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Deaktiver din AdBlock