Kingmaker Casino – generel debat (side 3)

Beskæftig dig ikke med dette casino længere, de gør alt for at narre os!!! Ærgerligt at de ikke lukker dem ned!!! Folk har altid en ubrugelig undskyldning for at fortælle dig det!

Jeg har anmodet om en hævning på €400 siden 03/20. Jeg har stadig ikke modtaget mine penge, og det eneste, jeg får som svar, er ikke at bekymre mig, og at min hævning er i den sidste fase af behandlingen. Mens de grænser, de giver sig selv, er maksimalt 3 arbejdsdage fra dagen efter, at anmodningen blev sendt.

Hi @Dimidim,

We're sorry you're having trouble with your withdrawal. Withdrawals usually can take some time.

Can you please send us your player ID or the email connected to your account to: complaints@kingmaker.com, so we can investigate further the issue?

Det har jeg heller ikke gjort noget svar der. Det eneste, de siger, er ekstra tid til at tjekke det ud

Hi @Lilai,

Without any account details, we cannot help you. Please send us your player ID or the email connected to your account to: complaints@kingmaker.com.

Just checking, is this your email d*********o@gmail.com?

Yes

There is an email sent at 5:07pm (EET) with a response. Please check it out and if you have any questions, you can respond to that thread.

We understand that waiting for a response can be frustrating and we're sorry it takes so long, but we need to check all the details and that can take a while. We kindly ask for a little patience.

Kind regards,

Kingmaker team

Jeg har set denne besked, og det er, hvad jeg sagde ovenfor. At du beder mig om yderligere tid til at gennemgå sagen. Hvilket betyder en ekstra forsinkelse i at få mine penge

Hvor lang tid tager sådanne kontroller? Andre casinoer løser sådanne problemer i live chat. Jeg vil fortælle dig, som det er, du vil slet ikke betale! Jeg havde tidligere aftalt live chatten, og en kollega til dig sagde, at hvis betalingen bliver afvist igen, hvilket tydeligvis skete i dag, skulle jeg kontakte dig, og betalingen vil blive foretaget manuelt. Men så kom der endnu en ANSØGNING TIL ØKONOMISKABET og nu må jeg vente igen til den er godkendt og og og. Kom med undskyldninger og lyv om alt.

Jeg har anmodet om en hævning på 1000 euro, de bliver ved med at blive forsinket med den undskyldning, at jeg skal være lidt mere tålmodig. Jeg har mistet 180 euro i køberbonus, fordi siden satte sig fast, og da jeg fornyede, var det, som om jeg ikke købte den. Det eneste, de beder om, er tålmodighed, og at anmodningen er sendt til de ansvarlige.

Tilsyneladende var det bare en metode til at fordrive tiden. Jeg har nu 2 aktive udbetalinger kørende igen og en tredje udbetalingsmetode, der næsten helt sikkert vil blive afvist igen på grund af nogle problemer. De har tilbageholdt €1.500 fra mig i 4 uger.

Det samme for mig, ligger fra 16/03/2024 tilbagetrækningsanmodning og stadig intet, jeg spurgte dem om grunden til, hvorfor vi ikke forsinker alt undertjek lidt tålmodighed, ikke kun at jeg spurgte om kyc-bekræftelse er nødvendig nej det er ikke nødvendigt, fortalte de mig, din tilbagetrækning kommer snart..

Nu beder de mig om kyc-identifikation, de er svindlere. Spørg alle. Få indskuddene tilbage fra dine banker, det er en klar svindel, lad os ikke tage vores penge, men loven skal fortsætte med dem.

The last thing I spotted was a change in the reply from the casino representative, the email address was updated to "complaints@kingmaker.com"

Luckily, the casino representative seems to be active in this thread, so I would leave a response regarding the delay to him if you don't mind. (Kingmaker Casino)

Hello,

As you can see, you are not alone in this situation. I'm sorry to say that, but at this point, I think a response from the official casino representative would be better for you.

I understand it feels suspicious when you're getting inconsistent information from the casino, so if you ever feel you ran out of options, please consider submitting a complaint 👈.

It's completely free, but first try to pass the verification, please. One way or another, if they said it was necessary, I would presume they were right in the end. 🤷‍♀️

I never saw something like , i have long time to play online casino , even cadinos with no license they never scammed

To have so much people running same situation , its clearly scam

I cant explain someone

I asked if they need kyc verification they told me not needed like others same lies same respond

Copy paste answers

All this is fixed to scamm people

I can't think something else

Jeg har massive problemer på kingmarker casino med hensyn til udbetalingen. Det bliver bare ikke behandlet, og jeg har ventet i 6 dage. Hvad er der galt med dine anmeldelser???

Hello, dear player.

Although I understand you feel this way, the safety index/overview says it quite clearly:

"We've thoroughly reviewed Kingmaker Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it a normal Safety Index rating we give to established casinos. "

I'm sorry to say that, but playing in a fresh casino is always risky, because no one, not even us, of course, knows what may happen, whether such a casino will live long enough.

Read this thread, please.

I hope you will be paid soon!

Dear Customer,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.We kindly invite you to contact our support team via email: complaints@kingmaker.com or chat.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.

Hi @sebbok,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.We kindly invite you to contact our support team via email: complaints@kingmaker.com or chat.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.