Jeg tjekker aktuelt åbnede klager kort, og der er faktisk lignende sager.
Jeg er ked af at sige det, men når det kommer til tekniske problemer, er der ingen andre end casinoet, der kan løse dem.
Det er ekstremt irriterende at vente uden yderligere varsel, alligevel forstår jeg, at for at give dig et ordentligt gæt, skal man informeres først – det gælder også casinoer.
Du ved, alle betalinger håndteres normalt af et 3. parts firma – betalingsudbyderen, ikke af casinoet selv. Desværre, da udbetalingerne er outsourcet, er casinoet i samme position som dig. Venter sandsynligvis på en opdatering. 🙁
Mener du, at det ville være en løsning at ændre betalingsmetoden? Jeg ville vente et par dage mere og så spørge kasinoet, tror jeg.
Forhåbentlig tager det ikke for lang tid.
I check currently opened complaints briefly, and there are indeed similar cases.
I'm sorry to say it, but when it comes to technical issues, no one aside from the casino can solve them.
It's extremely annoying to be waiting without further notice, still, I understand that to give you a decent guess, one must be informed first - this also applies to casinos.
You know, all payments are usually handled by a 3rd party company - the payment provider, not by the casino itself. Sadly, since the payouts are outsourced, the casino is in the same position as you. Probably waiting for an update. 🙁
Do you think changing the payment method would be a solution, though? I would wait a few more days then ask the casino, I guess.
Hopefully it won't take too long.
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