LuckyBull Casino – generel debat (side 2)

Well, the casino should follow the decision of the licensing authority, but also according to some players, the MGA is not what it used to be.

Anyway, they probably need more time to decide in your case, because I imagine it's not the only one they're dealing with. But how long exactly it might take I would rather not even guess. 

So the only thing we can do in this situation is to be patient and wait and see what the MGA comes up with.

I wish you the best of luck. ☘️

Hello. Jaro

It's been a long time.

We would like to inform you that this incident has been resolved today.

In conclusion, they moved to settle the transaction within a week of contacting MGA.

just···

An error also occurred with other payment methods, so I exchanged payment methods with me and the problem was resolved today.

It appears that Vega has been removed from the site as it is no longer usable.

Match Better also failed, so I think anyone reading this should avoid it.

I wonder if I won't be able to use anything other than credit cards and banks if I don't fix the site's system...

It took over 5 months...

I think it would be better to contact MGA rather than MADRE for similar incidents as MGA is also aware of the issue. In the end, I did not receive any contact from MADRE...

I am very glad that your situation has finally been resolved. It took a long time but when the end is good everything is good. I know it leaves a bitter taste and you know where you won't be playing and who you probably won't contact when something comes up. The MGA dealt with you quite promptly and I didn't expect that to be honest.

So I firmly believe that nothing like this will happen again and everything will be fine in the future.

Good luck to you.☘️

Hi Jaro

Thanks for the advice.

It was quite a pain to send emails to people who didn't reply, but I now have all the evidence of "no reply" so I'm glad I followed your advice even though it was a pain.

I would like to thank all the members of "CSINO GURU" who consulted with me.

As for the MGA, perhaps it worked out well because it was this particular case.

Their duties are solely to collect taxes and supervise.

1) The casino clearly stated that they would pay, and the dispute itself was only over "non-payment."

2) MADRE, the lawyer who should have handled the case according to the MGA's explanation, accepted the case, but never contacted the player.

These points may be key points.

Both were subjects that should have been supervised by MGA, as they were licensed by MGA...

The MGA can easily solve the "unpaid promised payments" problem that casino chains often have.

The MGA also collects casino taxes, so the government has the right to demand the records... so any lies about casino payments will be exposed.

The MGA has the right to see the books

That's what I personally think.

As you say, it may be difficult to mediate a dispute from the very beginning.

It's great to see the efforts paid off and I'm also quite shocked at was MGA who resolve the matter.

Surely this story of yours is an addition for others who may face similar problems. I just hope the MGA will remain as active though. 😀

Even though I hope you will never suffer another complication, it will be a pleasure to see you around on the forum.

Jeg har ventet på min udbetaling på €1500 fra Luckybull Casino siden den 3. august 2025; det er mere end et år siden.

Support giver finansafdelingen skylden.

For seks måneder siden indgav jeg adskillige klager til Madre, og de skrev til mig og sagde, at de ville kontakte Luckybull Casino eller operatøren, men jeg har ikke modtaget et svar fra Madre siden.

Operatøren (Condor Malta Limited) er faktisk skyld i det, og ingen kan få fat i dem.

Condor Malta Limited fortsætter med at være licenseret af MGA på trods af klager over udbetalinger i løbet af de sidste 4 år.

Efter min mening handler MGA korrupt ved at støtte og fortsætte med at udstede licenser til Condor Malta Limited.

It’s sad that you’ve had to go through all this over that amount and still haven’t been paid. Unfortunately, your chances of recovering the money seem slim if even the authority isn’t responding.

I also saw that your complaint with us from that period was marked as unresolved, so our team wasn’t able to resolve it either.

As for MADRE, when exactly did they tell you they would contact the casino and get back to you?

Tak, Jaroslav, for din interesse.

For otte måneder siden, i februar, og efter at have indsendt 20 klager, modtog jeg stadig ikke noget svar fra Madre.

MGA skrev til mig for en uge siden, at de kan kontakte Condor Malta Limited via en kanal og kommunikere med dem.

Hvis jeg ikke modtager min udbetaling i denne uge, fortsætter jeg.

Måske vil flere personer, der venter på udbetalinger fra Condor Malta Limited, eller hvis udbetalinger er blevet afvist, kontakte os.

Okay, we’ll see how things go, whether they get back to you, and how long it takes. I asked because these authorities can sometimes take quite a while to respond.

I’m keeping my fingers crossed that it gets resolved. That would be great.

Det ville jeg også gerne skrive her, Jaroslav.

Det ser ud til, at MGA opfører sig korrupt.

Condor Malta Limited casinoer har afvist 50% af deres udbetalinger i de senere år, og konti er endda blevet lukket.

Og selvom der er modtaget klager i flere år, har MGA ikke gjort noget og fortsat med at udstede licenser til Condor Malta Limited casinoer.

Det er organisationer og myndigheder på Malta, der arbejder mod korruption.

(OLAF) Det Europæiske Kontor for Bekæmpelse af Svig

(AML) Europa-Kommissionen

(FCID) Afdeling for efterforskning af økonomisk kriminalitet)

Og selvfølgelig Den Europæiske Domstol.

Da MGA har tilladt alt med Condor Malta Limited Casinos i de senere år, bør de maltesiske myndigheder udføre strengere kontrol.

Fordi med penge kan man købe hvad som helst, selv en spillemyndighed.

I understand why the lack of progress has left you with little confidence in the MGA, especially after waiting so long for your own payout.

The claims about corruption and the proportion of refused payouts are serious, though, and we cannot confirm them from the information here. I also would not want to suggest that any of the other bodies you listed will investigate or resolve an individual casino withdrawal.

For your case, the most useful next step is to follow up on the MGA's recent message and ask whether they have contacted Condor Malta Limited and what response they received. If they give you a substantive update, feel free to share it here. I hope it finally leads to a clear answer about your €1,500.